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Author: Elwood N. Chapman Publisher: ISBN: Category : Business & Economics Languages : en Pages : 300
Book Description
Having sold over 700,000 copies over the last 25 years, Supervisor's Survival Kit is comprehensive enough for a formal college-level course, brief enough for a seminar, and functional enough for self-study or on-the-job reference.
Author: Elwood N. Chapman Publisher: ISBN: Category : Business & Economics Languages : en Pages : 300
Book Description
Having sold over 700,000 copies over the last 25 years, Supervisor's Survival Kit is comprehensive enough for a formal college-level course, brief enough for a seminar, and functional enough for self-study or on-the-job reference.
Author: Cliff Goodwin Publisher: Prentice Hall ISBN: 9780130498465 Category : Hospitality industry Languages : en Pages : 0
Book Description
This survival kit contains the tools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management and supervision. Contains sound principles and practical suggestions for resolving conflict, leading meetings, executing performance appraisals, imposing discipline, scheduling work, and adding value. For managers or directors of training and development in human relations and hospitality management.
Author: Cliff Goodwin Publisher: Prentice Hall ISBN: 9780131183872 Category : Business & Economics Languages : en Pages : 340
Book Description
Continuing the Elwood Chapman tradition, author Cliff Goodwin brings youThe Supervisor's Survival Kit,10 th Edition.Updated throughout, this edition focuses on the essential techniques and skills needed to be an effective supervisor. It offers a unique approach-fostering supervisory skills through the use of role plays, case studies, games and exercises-and will help readers gain confidence in their leadership and supervisory roles.This book discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees.For supervisors, managers, and those wishing to develop strong leadership skills.
Author: Elwood N. Chapman Publisher: ISBN: 9780134525259 Category : Personnel management Languages : en Pages : 277
Book Description
Having sold over 700,000 copies over the last 25 years, Supervisor's Survival Kit is comprehensive enough for a formal college-level course, brief enough for a seminar, and functional enough for self-study or on-the-job reference.
Author: Daniel B. Griffith Publisher: ISBN: 9780132741057 Category : Conflict (Psychology) Languages : en Pages : 0
Book Description
For courses in Organizational Leadership and Supervision, Human Resources Management, Communications and Conflict Studies. Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. This classroom text and on-the-job guide presents strategies that can be used immediately in the workplace and provides hands-on practice throughout. Fully updated in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm during confrontation and a section on managing bullying in the workplace.
Author: Richard C. Grote Publisher: AMACOM/American Management Association ISBN: 9780814426692 Category : Business & Economics Languages : en Pages : 260
Book Description
Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the.
Author: William A. SALMON Publisher: AMACOM ISBN: 0814424279 Category : Business & Economics Languages : en Pages : 256
Book Description
This friendly guide is full of field-tested help for novice supervisors. Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves. Brief yet comprehensive, The New Supervisor's Survival Manual leads new supervisors and managers through the key tasks and responsibilities of the job. Business professionals will learn to think and act like managers as they develop critical competencies such as: establishing and maintaining high performance standards communicating effectively at all levels of the organization setting clear priorities delegating and giving feedback to others analyzing and resolving problems Filled with real-life examples, handy checklists, and tools for self-assessment, The New Supervisor's Survival Manual will enhance the self-confidence and comfort level of every new supervisor.
Author: Karen Hacker Publisher: SAGE Publications ISBN: 1483310957 Category : Medical Languages : en Pages : 161
Book Description
Community Based Participatory Research by Dr. Karen Hacker presents a practical approach to CBPR by describing how an individual researcher might understand and then actually conduct CBPR research. This how-to book provides a concise overview of CBPR theoretical underpinnings, methods considerations, and ethical issues in an accessible format interspersed with real life case examples that can accompany other methodologic texts in multiple disciplines.
Author: Elwood N. Chapman
Author: Elwood N. Chapman
Author: Cliff Goodwin
Author: Elwood N. Chapman
Author: Elwood N. Chapman
Author: Cliff Goodwin
Author: Elwood N. Chapman
Author: Daniel B. Griffith
Author: Richard C. Grote
Author: William A. SALMON
Author: Karen Hacker