Supervision in the Hospitality Industry Instructor 's Guide PDF Download

Author: Miller
Publisher: John Wiley & Sons
ISBN: 9780471311706
Category :
Languages : en
Pages : 0

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Author: John R. Walker
Publisher: John Wiley & Sons
ISBN: 1119251958
Category : Technology & Engineering
Languages : en
Pages : 400

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Book Description
Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

Author:
Publisher:
ISBN:
Category :
Languages : en
Pages :

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Author: John R. Walker
Publisher:
ISBN: 9780470254059
Category : Hospitality industry
Languages : en
Pages : 146

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Author: John R. Walker
Publisher: Wiley
ISBN: 9781119148470
Category : Technology & Engineering
Languages : en
Pages : 0

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This is the Student Study Guide to Accompany Supervision in the Hospitality Industry, 8th Edition. Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

Author: John R. Walker
Publisher: Wiley
ISBN: 9781118152256
Category :
Languages : en
Pages : 0

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Author: John R. Walker
Publisher: John Wiley and Sons
ISBN: 0470077832
Category : Business & Economics
Languages : en
Pages : 513

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Order of authors reversed on previous eds.

Author: Sommerville
Publisher:
ISBN: 9780470099421
Category :
Languages : en
Pages : 180

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A practical resource for managers and supervisors in hospitality businesses In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations--Various practitioners in the hospitality industry highlight the chapter's focusChapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review themHRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapterTales from the Field--Hospitality employees provide accounts of the various challenges they face in the industryEthical Dilemmas--Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industryPractice Quizzes and Chapter Review Questions reinforce student comprehension of key conceptsHands-On HRM--Mini-cases based on real-world situations with discussion questionsChapter Key Terms--Bolded within the chapter and then listed at the end of each chapter with definitions

Author: John R. Walker
Publisher: John Wiley & Sons
ISBN: 0470284722
Category : Business & Economics
Languages : en
Pages : 145

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Human resources are led, not managed. This sixth edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.

Author: Jack E. Miller
Publisher: Wiley
ISBN: 9780471316374
Category : Hospitality industry
Languages : en
Pages : 232

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