Author: Carl F. Lehmann
Publisher: CRC Press
ISBN: 1439890242
Category : Business & Economics
Languages : en
Pages : 295
Book Description
This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes - Business Process Management (BPM). It describes how BPM treats processes as a portfolio of strategic assets that create and deliver customer and shareholder value and adapt, when necessary, enabling competitive advantage thr