Strategic Plan 2000-2005 PDF Download

Author: Manihiki Island Council
Publisher:
ISBN:
Category : Economic development
Languages : en
Pages : 48

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Author: Royal Advancement for Development
Publisher:
ISBN:
Category : Non-governmental organizations
Languages : en
Pages : 70

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Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 628

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Author: California Community Colleges. Instructional Resources and Technology Unit
Publisher:
ISBN:
Category : California Community Colleges
Languages : en
Pages : 36

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Author:
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Category : Highway research
Languages : en
Pages : 784

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Author:
Publisher: DIANE Publishing
ISBN: 1428952993
Category :
Languages : en
Pages : 46

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Author: United States. Congress. House. Committee on Appropriations. Subcommittee on Department of the Interior and Related Agencies
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 1110

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Author: Susan L. Ball
Publisher: Rutgers University Press
ISBN: 0813547873
Category : Art
Languages : en
Pages : 345

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The Eye, the Hand, the Mind, celebrating the centennial of the College Art Association, is filled with pictorial mementos and enlivening stories and anecdotes that connects the organization's sixteen goals and tells its rich, sometimes controversial, story. Readers will discover its role in major issues in higher education, preservation of world monuments, workforce issues and market equity, intellectual property and free speech, capturing conflicts and reconciliations inherent among artists and art historians, pedagogical approaches and critical interpretations/interventions as played out in association publications, annual conferences, advocacy efforts, and governance.

Author: Maxine Melling
Publisher: Facet Publishing
ISBN: 1856044491
Category : Language Arts & Disciplines
Languages : en
Pages : 225

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As libraries move into the 21st century, quality management has become a key focus of the effort to create a service culture that meets - and indeed exceeds - customer requirements. The language of customer service has become common in the library and information sector, as have many of the techniques associated with the provision of customer-focused services. However, there is a danger that customer service may be seen as a 'bolt on' to existing core provision in the form of feedback mechanisms, information leaflets and customer-training sessions. One of the challenges facing managers is to go beyond the acknowledgement of the importance of a customer focus, and to develop an understanding of how this focus can be embedded in the culture of their services via strategic and operational management. This new management guide addresses this challenge. Contributed by LIS professionals with extensive experience in the management of public and academic services, each chapter presents a good practice guide to an element of strategic or operational management with the customer placed at centre stage: the users' perspective; planning and policy making; leadership and management; human resource planning; marketing as a tool for LIS managers; assuring quality; planning buildings for customers and services; developing a service culture through partnerships; virtual service. Readership: This book is essential reading for managers of library and information services from senior to team managers, and also for all those involved in devising strategy and policy for staff and service development. It is relevant to libraries and information services in any area of the world.

Author: United States. Congress. House. Committee on Appropriations. Subcommittee on Department of the Interior and Related Agencies
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 2092

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