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Author: Colette Dufresne-Tassé Publisher: Edizioni Nuova Cultura ISBN: 8868126028 Category : Social Science Languages : en Pages : 256
Book Description
CONTENTS / SOMMAIRE / INDICE Colette Dufresne-Tassé, Introduction / Introduction / Introducción Theoretical research / Recherche théorique / Investigación teóretica Ricardo Rubiales García Jurado, Reflexiones desde la educación contemporánea – el visitante en el centro de la acción museística Historical research / Recherche historique / Investigación historica Michel Allard, La fonction éducative dans l’histoire des musées québécois (1824-2015) Nicole Gesché-Koning, The avant-garde of European museum education in Belgium Sofia Trouli, Insights into the genealogy of museum education in Greece: early compatible views on the importance of museum education expressed at two international meetings in Athens Emprirical research / Recherche empirique / Investigación empirica Fernanda de Lima Souza and Adriana Mortara Almeida, The History Museum of the Instituto Butantan: visitor’s profile and perception Maria Esther A. Valente, Andréa F. Costa and Flávia Requeijo, The audience of a science museum and the concept of time Silvia Alderoqui y María Cristina Linares (coords.), Participación y representación de los visitantes en el Museo de las Escuelas Alexandra Tranta, Assimilating the museum experience: Dimensions of the education of potential museum educators, based on the results of a limited survey among students of Preschool Education Magaly Cabral, Does a summer camp favour the relationship with the museum? Rosane Maria Rocha de Carvalho, Public opinion survey of users of the gardens of the Museu da República in Rio de Janeiro
Author: Albert N. Link Publisher: Oxford University Press ISBN: 0199708843 Category : Political Science Languages : en Pages : 209
Book Description
Government acts as entrepreneur when its involvement in market activities is both innovative and characterized by entrepreneurial risk. Thinking of government as entrepreneur is a unique lens through which the authors of this book examine a specific subset of U.S. government policy actions. As such, their viewpoint underscores the purposeful intent of government, its ability to act in new and innovative ways, and its willingness to undertake policy actions that have uncertain outcomes. Viewing particular policy actions through an entrepreneurial lens is useful in two broad dimensions. First, it underscores the forward looking nature of policy makers as well as the need to evaluate the social outputs and outcomes of their behavior in terms of broad spillover impacts. Second, government acting as entrepreneur parallels in concept similar activities that occur in the private sector. Government as Entrepreneur is the first broad effort to emphasize the entrepreneurial aspects of governments. It is also the first systematic treatment of U.S. innovation policies to promote the formation of strategic research partnerships. It will foster a new perspective on the role of government and how incentives for government to act entrepreneurially might be institutionalized; it will serve as a vehicle for policy makers and scholars to think about the entrepreneurial actors in an economy, in a new way.
Author: Kelley Johnson Publisher: Jessica Kingsley Publishers ISBN: 1846424011 Category : Family & Relationships Languages : en Pages : 258
Book Description
In this thought-provoking book, Jan Walmsley and Kelley Johnson discuss participative approaches to research and provide an up-to-date account of inclusive practice with individuals with learning disabilities. Drawing on evidence from two major studies, they explain how lessons learnt from inclusive research in the learning disability field are applicable to others working with marginalized groups. The authors examine the origins and the process of inclusive research, describing: * how and why it takes place * who carries it out * who funds it * how it is designed * how it relates to policy and practice. They look at the challenges inherent in this work, such as balancing the voice of the researcher with that of disabled participants and clarifying roles within research projects, and explore how it can become more inclusive and empowering. Providing valuable information and advice to researchers, policy makers and students as well as other health and social care professionals, this book presents a comprehensive examination of participative research in social care.
Author: Christina Weidinger Publisher: Springer Science & Business Media ISBN: 3642387535 Category : Business & Economics Languages : en Pages : 319
Book Description
Sustainable Entrepreneurship stands for a business driven concept of sustainability which focusses on increasing both social as well as business value - so called Shared Value. This book shows why and how this unique concept has the potential to become the most recognised strategic management approach in our times. It aims to point out the opportunities that arise from putting sustainable entrepreneurship into practice. At the same time, this book is a wake-up call for all those companies and decision makers who underestimated Sustainable Entrepreneurship before or who are simply not aware of its greater dimension. Well structured chapters from different academic and business perspectives clearly outline how Sustainable Entrepreneurship contributes to solving the world's most challenging problems, such as Climate Change, Finance Crisis and Political Uncertainty, as well as to ensuring business success. The book provides a framework of orientation where the journey might go: What can a successful concept of SE look like? What are the key drivers for its realisation? What is the role of business in shaping the future of our society? The book also presents best practices and provides unique learnings as well as business insights from the international Sustainable Entrepreneurship Award (www.se-award.org). The Sustainable Entrepreneurship Award (short SEA) is an award for companies today who are thinking about tomorrow by making sustainable business practices an integral part of their corporate culture. Companies that receive the SEA are being recognised for the vision they have shown in combining economic and sustainable responsibility.
Author: James L. Heskett Publisher: Simon and Schuster ISBN: 1439108307 Category : Business & Economics Languages : en Pages : 345
Book Description
In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain. Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to address this key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines, Banc One, Waste Management, USAA, MBNA, Intuit, British Airways, Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Maids subsidiary of ServiceMaster employ a quantifiable set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity. The strongest relationships the authors discovered are those between (1) profit and customer loyalty; (2) employee loyalty and customer loyalty; and (3) employee satisfaction and customer satisfaction. Moreover, these relationships are mutually reinforcing; that is, satisfied customers contribute to employee satisfaction and vice versa. Here, finally, is the foundation for a powerful strategic service vision, a model on which any manager can build more focused operations and marketing capabilities. For example, the authors demonstrate how, in Banc One's operating divisions, a direct relationship between customer loyalty measured by the "depth" of a relationship, the number of banking services a customer utilizes, and profitability led the bank to encourage existing customers to further extend the bank services they use. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores on all measures. At American Express Travel Services, offices that ticket quickly and accurately are more profitable than those which don't. With hundreds of examples like these, the authors show how to manage the customer-employee "satisfaction mirror" and the customer value equation to achieve a "customer's eye view" of goods and services. They describe how companies in any service industry can (1) measure service profit chain relationships across operating units; (2) communicate the resulting self-appraisal; (3) develop a "balanced scorecard" of performance; (4) develop a recognitions and rewards system tied to established measures; (5) communicate results company-wide; (6) develop an internal "best practice" information exchange; and (7) improve overall service profit chain performance. What difference can service profit chain management make? A lot. Between 1986 and 1995, the common stock prices of the companies studied by the authors increased 147%, nearly twice as fast as the price of the stocks of their closest competitors. The proven success and high-yielding results from these high-achieving companies will make The Service Profit Chain required reading for senior, division, and business unit managers in all service companies, as well as for students of service management.
Author: Maria José Sousa Publisher: ISBN: 9783036524160 Category : Languages : en Pages : 418
Book Description
This book aims to discuss new research and trends on all dimensions of Higher Education, as there is a growing interest in the field of Higher Education, regarding new methodologies, contexts, and technologies. It includes investigations of diverse issues that affect the learning processes in Higher Education: innovations in learning, new pedagogical methods, and new learning contexts.In this sense, original research contributions of research papers, case studies and demonstrations that present original scientific results, methodological aspects, concepts and educational technologies, on the following topics:a) Technological Developments in Higher Education: mobile technology, virtual environments, augmented reality, automation and robotics, and other tools for universal learning, focusing on issues that are not addressed by existing research;b) Digital Higher Education: mobile learning, eLearning, Game-based Learning, social media in education, new learning models and technologies and wearable technologies for education;c) Case Studies in Higher Education: empirical studies in higher education regarding digital technologies, new methodologies, new evaluation techniques and tools, perceptions of learning processes efficiency and digital learning best practice.
Author: Colette Dufresne-Tassé Publisher: Edizioni Nuova Cultura ISBN: 8868126028 Category : Social Science Languages : en Pages : 256
Book Description
CONTENTS / SOMMAIRE / INDICE Colette Dufresne-Tassé, Introduction / Introduction / Introducción Theoretical research / Recherche théorique / Investigación teóretica Ricardo Rubiales García Jurado, Reflexiones desde la educación contemporánea – el visitante en el centro de la acción museística Historical research / Recherche historique / Investigación historica Michel Allard, La fonction éducative dans l’histoire des musées québécois (1824-2015) Nicole Gesché-Koning, The avant-garde of European museum education in Belgium Sofia Trouli, Insights into the genealogy of museum education in Greece: early compatible views on the importance of museum education expressed at two international meetings in Athens Emprirical research / Recherche empirique / Investigación empirica Fernanda de Lima Souza and Adriana Mortara Almeida, The History Museum of the Instituto Butantan: visitor’s profile and perception Maria Esther A. Valente, Andréa F. Costa and Flávia Requeijo, The audience of a science museum and the concept of time Silvia Alderoqui y María Cristina Linares (coords.), Participación y representación de los visitantes en el Museo de las Escuelas Alexandra Tranta, Assimilating the museum experience: Dimensions of the education of potential museum educators, based on the results of a limited survey among students of Preschool Education Magaly Cabral, Does a summer camp favour the relationship with the museum? Rosane Maria Rocha de Carvalho, Public opinion survey of users of the gardens of the Museu da República in Rio de Janeiro
Author: Edward F. Etzel Publisher: Psychology Press ISBN: Category : Health & Fitness Languages : en Pages : 88
Book Description
Ethics in Sport and Exercise Psychology explores professional issues that pose unique challenges to those working in the rapidly expanding field of sport psychology. The papers included in this special issue feature the insights of experienced professionals in sport and exercise psychology. Topics addressed include: information related to multiple role issues; the training of ethics to graduate students; the provision of exercise psychology services; developing a professional practice; and working and traveling with elite Olympic level sport teams. Taken collaboratively, the articles provide a better understanding of the ethical nuances of sport and exercise psychology practice.
Author: Colette Dufresne-Tassé Publisher: Edizioni Nuova Cultura ISBN: 8868129035 Category : Education Languages : en Pages : 222
Book Description
Special issue on research Numéro spécial sur la recherche Número especial dedicado a la investigación Volume 2 Edited by Colette Dufresne-Tassé and Ana Margarita Laraignée Contents / Sommaire / Indice Colette Dufresne-Tassé, Margarita Laraignée, Introduction / Introduction / Introducción Emprirical research / Recherche empirique / Investigación empírica Anne-Marie Émond, La voix des visiteurs en contexte muséal : matière première dans l’élaboration d’instruments permettant d’analyser et de cartographier le fonctionnement intellectuel d’adultes lors de leur traitement d’oeuvres d’art contemporain Rosa María Hervás Avilés, Antonia María Sánchez Lázaro y Magdalena Castejón Ibáñez, El museo como espacio de desarrollo local. Una experiencia de participación ciudadana Silvilene Ribeiro de Barros Morais, El Museo de Ciencia y el diálogo con las diferencias Silvia Singer Sochet y Emilio Sánchez Ramírez, La evaluación como herramienta de diálogo en el Museo Interactivo de Economía: el caso del Foro de Cambio Climático Bernd Wagner, Historical learning-processes in museums – Performative play stations for preschool children in the permanent exhibit “German History in Images and Testimonies” at the German Historical Museum Development of methods and instruments / Développement de methods et d’instruments / Desarrollo de métodos e instrumentos Colette Dufresne-Tassé, Jouer dans la cour des grands! Optimiser les résultats d’un projet de type développement au cours d’une initiation à la recherche appliquée Colette Dufresne-Tassé, Playing in the major league! Optimizing the results of a development-type project during an initiation in applied research Colette Dufresne-Tassé, ¡Jugar en el patio de los grandes! Optimizar los resultados de un proyecto de tipo desarrollo durante una introducción a la investigación aplicada Abstracts / Résumés / Resúmenes List of contributors / Liste des auteurs / Lista de autores
Author: Colette Dufresne-Tassé
Author: Albert N. Link
Author: Kelley Johnson
Author: Christina Weidinger
Author: James L. Heskett
Author: Maria José Sousa
Author: Colette Dufresne-Tassé
Author: Edward F. Etzel
Author: Colette Dufresne-Tassé
Author: 
Author: Wendy L. Way