Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Courageous Cultures PDF full book. Access full book title Courageous Cultures by Karin Hurt. Download full books in PDF and EPUB format.
Author: Karin Hurt Publisher: HarperCollins Leadership ISBN: 140021954X Category : Business & Economics Languages : en Pages : 224
Book Description
From executives complaining that their teams don’t contribute ideas to employees giving up because their input isn’t valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees. In Courageous Cultures, you’ll learn practical tools that help you: Learn the difference between microinnovators, problem solvers, and customer advocates and how they work together. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization. This book provides you with the practical tools to uncover, leverage, and scale the best ideas from every level of your organization.
Author: Karin Hurt Publisher: HarperCollins Leadership ISBN: 140021954X Category : Business & Economics Languages : en Pages : 224
Book Description
From executives complaining that their teams don’t contribute ideas to employees giving up because their input isn’t valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees. In Courageous Cultures, you’ll learn practical tools that help you: Learn the difference between microinnovators, problem solvers, and customer advocates and how they work together. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization. This book provides you with the practical tools to uncover, leverage, and scale the best ideas from every level of your organization.
Author: Institute of Medicine Publisher: National Academies Press ISBN: 0309187362 Category : Medical Languages : en Pages : 485
Book Description
Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for improving patient safety by changing nurses' working conditions and demands. Licensed nurses and unlicensed nursing assistants are critical participants in our national effort to protect patients from health care errors. The nature of the activities nurses typically perform â€" monitoring patients, educating home caretakers, performing treatments, and rescuing patients who are in crisis â€" provides an indispensable resource in detecting and remedying error-producing defects in the U.S. health care system. During the past two decades, substantial changes have been made in the organization and delivery of health care â€" and consequently in the job description and work environment of nurses. As patients are increasingly cared for as outpatients, nurses in hospitals and nursing homes deal with greater severity of illness. Problems in management practices, employee deployment, work and workspace design, and the basic safety culture of health care organizations place patients at further risk. This newest edition in the groundbreaking Institute of Medicine Quality Chasm series discusses the key aspects of the work environment for nurses and reviews the potential improvements in working conditions that are likely to have an impact on patient safety.
Author: John J. Nance Publisher: Health Administration Press ISBN: 9780974386058 Category : Hospitals Languages : en Pages : 225
Book Description
Winner of the 2009 ACHE James A. Hamilton Book of the Year Award! "This book is a tour de force, and no one but John Nance could have written it. Only he could have made sophisticated, scientifically disciplined instruction about the nature and roots of safety into a page-turner. Medical care has a ton yet to learn from the decades of progress that have brought aviation to unprecedented levels of safety, and, in instructing us all about those lessons, John Nance is not just a bridge-builder he is the bridge." --Donald M. Berwick, MD, MPP, President and CEO, Institute for Healthcare Improvement (IHI)
Author: Timothy R. Clark Publisher: Berrett-Koehler Publishers ISBN: 1523087692 Category : Business & Economics Languages : en Pages : 189
Book Description
This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas. Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.
Author: Kim S. Cameron Publisher: Oxford University Press ISBN: 0199989958 Category : Business & Economics Languages : en Pages : 1105
Book Description
An ideal resource for organizational scholars, students, practitioners, and human resource managers, this handbook covers the full spectrum of organizational theories and outcomes that define, explain, and predict the occurrence, causes, and consequences of positivity.
Author: Amy C. Edmondson Publisher: John Wiley & Sons ISBN: 1119477263 Category : Business & Economics Languages : en Pages : 181
Book Description
Conquer the most essential adaptation to the knowledge economy The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it’s “safe” to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candor required in today’s knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organization Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.
Author: Steve Casner Publisher: Penguin ISBN: 0399574115 Category : Psychology Languages : en Pages : 338
Book Description
“Gripping, page-turning material . . . a new way of thinking about survival in a world filled with hazards and distractions.” —Charles Duhigg, author of Smarter Faster Better and The Power of Habit A safety expert reveals why few of us are as careful as we think we are, and what we can do about it. As doctors and medical researchers work busily to extend our lives, more people each year are figuring out ways to cut them short. In fact, after a hundred years of steady decline, the rate at which people are being injured (or worse) in everyday accidents is increasing. Blame car crashes, pedestrian fatalities, home-improvement projects gone wrong, medical mistakes, home fires—not to mention all the crazy things that kids are into these days. And the problem seems to be spinning out of control. Steve Casner has devoted his career to studying the psychology of safety, and he knows there’s not a safety warning we won’t ignore or a foolproof device we can’t turn into an implement of disaster. Casner details the psychological traps that prevent us from being more careful. They’re the same whether you’re a pilot, a Hollywood stuntwoman, a parent, or the owner of a clogged dishwasher you’re trying to fix with a screwdriver. Then he shows us gripping real examples of how and when injuries happen, so we know exactly what we should really be worrying about. Careful arms readers with the latest science on how our sometimes fallible minds work, with countless takeaways to incorporate at home, at work, and everywhere in between. This book will help us keep our fingers attached in the kitchen, our kids afloat at the pool, and our teens safe behind the wheel, and demonstrates the many other ways we can maximize our chances of getting through the day in one piece.
Author: Megan Reitz Publisher: Pearson UK ISBN: 1292263032 Category : Business & Economics Languages : en Pages : 142
Book Description
“A powerful book on an important topic. Speak Up helps us understand the subtle elements that contribute to our holding back valuable ideas and observations. Their TRUTH framework – which is as practical as it is rigorous – identifies essential elements to help individuals find their voice. “ Amy Edmondson, Professor, Harvard Business School, Author, The Fearless Organization (Wiley, 2019) What you say or don’t say in a conversation can have life-defining consequences on ourselves and those around us. Speak Up helps you to navigate power differences so you can speak up with confidence and enable others to find their voice in a way that will be heard. Our day-to-day conversations define how we see ourselves and how we’re seen. The choices we make about what to say and who to say it to are decisive factors in whether we get promoted, or side-lined. Whether we steer clear of trouble, or find ourselves in it up to our necks. With daily scandals hitting the headlines and the continuous need to innovate to survive, creating a more honest, open, fulfilling and productive workplace has never been more pressing. Our conversational choices harness the ideas and intelligence of the people we work with, or result in that revolutionary concept never seeing the light of day. They make us feel proud or ashamed of ourselves for what we have or have not said. They cause us to flourish and feel motivated, or result in us feeling dissatisfied and resentful. Speak Up helps you to navigate power differences and speak up with confidence in a way that you will be heard. But it’s no good speaking up if there isn’t anyone listening so we also help you to understand how your power enables others to speak up and how it might silence them.
Author: Erik Hollnagel Publisher: CRC Press ISBN: 1317059794 Category : Technology & Engineering Languages : en Pages : 158
Book Description
Safety has traditionally been defined as a condition where the number of adverse outcomes was as low as possible (Safety-I). From a Safety-I perspective, the purpose of safety management is to make sure that the number of accidents and incidents is kept as low as possible, or as low as is reasonably practicable. This means that safety management must start from the manifestations of the absence of safety and that - paradoxically - safety is measured by counting the number of cases where it fails rather than by the number of cases where it succeeds. This unavoidably leads to a reactive approach based on responding to what goes wrong or what is identified as a risk - as something that could go wrong. Focusing on what goes right, rather than on what goes wrong, changes the definition of safety from ’avoiding that something goes wrong’ to ’ensuring that everything goes right’. More precisely, Safety-II is the ability to succeed under varying conditions, so that the number of intended and acceptable outcomes is as high as possible. From a Safety-II perspective, the purpose of safety management is to ensure that as much as possible goes right, in the sense that everyday work achieves its objectives. This means that safety is managed by what it achieves (successes, things that go right), and that likewise it is measured by counting the number of cases where things go right. In order to do this, safety management cannot only be reactive, it must also be proactive. But it must be proactive with regard to how actions succeed, to everyday acceptable performance, rather than with regard to how they can fail, as traditional risk analysis does. This book analyses and explains the principles behind both approaches and uses this to consider the past and future of safety management practices. The analysis makes use of common examples and cases from domains such as aviation, nuclear power production, process management and health care. The final chapters explain the theoret
Author: Susan B. McIver Publisher: ISBN: 9781770411104 Category : Medical Languages : en Pages : 0
Book Description
Medical errors kill 14,000 people in Canada each year, adversely affect hundreds of thousands and cost close to two billion dollars. But this is not a situation unique to Canada. The NHS frequently comes under fire for misdiagnoses or for completely ignoring patients with fatal symptoms. After The Error is a collection of true stories, and it is the first book anywhere to recognise what patients affected by medical errors, their families and immediate healthcare providers have done to prevent others from enduring similar experiences.
Author: Karin Hurt
Author: Karin Hurt
Author: Institute of Medicine
Author: John J. Nance
Author: Timothy R. Clark
Author: Kim S. Cameron
Author: Amy C. Edmondson
Author: Steve Casner
Author: Megan Reitz
Author: Erik Hollnagel
Author: Susan B. McIver