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Serviceology for Services

Serviceology for Services PDF Author: Masaaki Mochimaru
Publisher: Springer
ISBN: 4431548165
Category : Technology & Engineering
Languages : en
Pages : 356

Book Description
Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.

Human Space

Human Space PDF Author: Otto Bollnow
Publisher: Mimesis
ISBN: 9788869772832
Category : Philosophy
Languages : en
Pages : 320

Book Description
Human space is an English translation of one of the most comprehensive studies of space as we experience it. Since it was published in Germany in 1963, Bollnow's text has become a key reading in architecture, anthropology, and philosophy, and has been kept continuously in print (in 2010 the German edition was issued in its eleventh impression). The

Human Dimension and Interior Space

Human Dimension and Interior Space PDF Author: Julius Panero
Publisher: Watson-Guptill
ISBN: 0770434606
Category : Architecture
Languages : en
Pages : 322

Book Description
The study of human body measurements on a comparative basis is known as anthropometrics. Its applicability to the design process is seen in the physical fit, or interface, between the human body and the various components of interior space. Human Dimension and Interior Space is the first major anthropometrically based reference book of design standards for use by all those involved with the physical planning and detailing of interiors, including interior designers, architects, furniture designers, builders, industrial designers, and students of design. The use of anthropometric data, although no substitute for good design or sound professional judgment should be viewed as one of the many tools required in the design process. This comprehensive overview of anthropometrics consists of three parts. The first part deals with the theory and application of anthropometrics and includes a special section dealing with physically disabled and elderly people. It provides the designer with the fundamentals of anthropometrics and a basic understanding of how interior design standards are established. The second part contains easy-to-read, illustrated anthropometric tables, which provide the most current data available on human body size, organized by age and percentile groupings. Also included is data relative to the range of joint motion and body sizes of children. The third part contains hundreds of dimensioned drawings, illustrating in plan and section the proper anthropometrically based relationship between user and space. The types of spaces range from residential and commercial to recreational and institutional, and all dimensions include metric conversions. In the Epilogue, the authors challenge the interior design profession, the building industry, and the furniture manufacturer to seriously explore the problem of adjustability in design. They expose the fallacy of designing to accommodate the so-called average man, who, in fact, does not exist. Using government data, including studies prepared by Dr. Howard Stoudt, Dr. Albert Damon, and Dr. Ross McFarland, formerly of the Harvard School of Public Health, and Jean Roberts of the U.S. Public Health Service, Panero and Zelnik have devised a system of interior design reference standards, easily understood through a series of charts and situation drawings. With Human Dimension and Interior Space, these standards are now accessible to all designers of interior environments.

Serviceology for Services

Serviceology for Services PDF Author: Masaaki Mochimaru
Publisher: Springer
ISBN: 4431548165
Category : Technology & Engineering
Languages : en
Pages : 356

Book Description
Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.

Encoding Space

Encoding Space PDF Author: Brian Scott Mathews
Publisher: Acrl (Association of College and Research Libraries
ISBN: 9780838988251
Category : Academic libraries
Languages : en
Pages : 0

Book Description
The guiding questions -- The importance of place -- Retail (exchange) -- Design concepts -- Encoding environments -- Conceptual transitions -- Complex adaptive systems -- Well-being -- Radical collaboration : a manifesto.

The Human Side of Service Engineering

The Human Side of Service Engineering PDF Author: Christine Leitner , Walter Ganz , Clara Bassano and Debra Satterfield
Publisher: AHFE International
ISBN: 1958651389
Category : Technology & Engineering
Languages : en
Pages : 457

Book Description
The Human Side of Service Engineering Proceedings of the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), July 24–28, 2022, New York, USA

Advances in the Human Side of Service Engineering

Advances in the Human Side of Service Engineering PDF Author: Christine Leitner
Publisher: Springer Nature
ISBN: 3030808408
Category : Technology & Engineering
Languages : en
Pages : 529

Book Description
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.

Human support services

Human support services PDF Author: United States. Congress. House. Committee on Appropriations. Subcommittee on District of Columbia Appropriations
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 1620

Book Description


Advances in the Human Side of Service Engineering

Advances in the Human Side of Service Engineering PDF Author: James C. Spohrer
Publisher: CRC Press
ISBN: 1439870276
Category : Technology & Engineering
Languages : en
Pages : 490

Book Description
If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineerin

The Future of Human Space Exploration

The Future of Human Space Exploration PDF Author: Giovanni Bignami
Publisher: Palgrave Macmillan
ISBN: 9781137526571
Category : Social Science
Languages : en
Pages : 0

Book Description
For several decades it has been widely accepted that human space exploration is the exclusive domain of government agencies. The cost of performing such missions, estimated in multiple reports to amount to hundreds of billions dollars over decades, was far beyond what private entities could afford. That arrangement seems to be changing. Buoyed by the success of its program to develop commercial cargo capabilities to support the International Space Station, NASA is becoming increasingly open to working with the private sector in its human space exploration plans. The new private-public partnership will make 'planet hopping' feasible. This book analyses the move towards planet hopping, which sees human outposts moving across the planetary dimensions, from the Moon to Near-Earth Asteroids and Mars. It critically assesses the intention to exploit space resources and how successful these missions will be for humanity. This insightful and accessible book will be of great interest to scholars and students of space policy and politics, international studies, and science and technology studies.

Introduction to Cities

Introduction to Cities PDF Author: Xiangming Chen
Publisher: John Wiley & Sons
ISBN: 1118261283
Category : Social Science
Languages : en
Pages : 508

Book Description
A complete introduction to the history, evolution, and future of the modern city, this book covers a wide range of theory, including the significance of space and place, to provide a balanced account of why cities are an essential part of the global human experience. Covers a wide range of theoretical approaches to the city, from the historical to the cutting edge Emphasizes the important themes of space and place Offers a balanced account of cities and offers extensive coverage including urban inequality, environment and sustainability, and methods for studying the city Takes a global approach, with examples from Berlin and Chicago to Shanghai and Mumbai Includes a range of pedagogical features such as a substantial glossary of key terms, critical thinking questions, suggestions for further reading and a range of innovative textboxes which follow the themes of Exploring Further, Studying the City and Making the City Better Extensively illustrated with maps, charts, tables, and over 80 photographs Accompanied by a comprehensive student companion site featuring a list of relevant journals, a guide to useful web resources, and an annotated documentary film guide, alongside a useful instructor companion site with further examples, case studies, and discussion and essay questions; instructors will find a link to the instructor website on the student website at www.wiley.com/go/cities