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Author: Microsoft Corporation Publisher: ISBN: Category : Business & Economics Languages : en Pages : 412
Book Description
The Microsoft Sourcebook for the Help Desk is a compilation of best help desk practices from Microsoft, designed for help support professionals who need to deliver quality technical support to end users. It contains information about a wide variety of support-related topics. The CD contains templates, checklists, and lists of decision-making criteria that users can customize.
Author: Microsoft Corporation Publisher: ISBN: Category : Computers Languages : en Pages : 504
Book Description
reference includes a complete update of all topics covered in the first edition, plus plenty of information on important new topics including migration, Intranet and Internet strategies, and help desk strategies in multi-vendor environments. The CD contains templates, checklists, and customizable ""maps"" of decision-making criteria.
Author: Alper Caglayan Publisher: ISBN: Category : Business & Economics Languages : en Pages : 376
Book Description
In this groundbreaking book, authors Caglayan and Harrison go beyond the hype and sci-fi scenarios to provide IS managers, developers, and corporate decision-makers with an accurate picture of what agents can and cannot do. They clearly explain the underlying technology, including knowledge representation, inferencing, and learning, and describe how agents can be used to improve efficiency while dramatically cutting the cost of doing work.
Author: Cynthia Franklin Publisher: Oxford University Press ISBN: 0199884110 Category : Social Science Languages : en Pages : 1944
Book Description
This comprehensive sourcebook covers every aspect of school service delivery, arming practitioners with the nuts and bolts of evidence-based practice. Each of the 114 chapters serves as a detailed intervention map, beginning with a summary of the problem area and moving directly into step-by-step instructions on how to implement an evidence-based program with distinct goals in mind and methods to measure the outcome. School-based professionals in need of ready access to information on mental health disorders, developmental disabilities, health promotion, child abuse, dropout prevention, conflict resolution, crisis intervention, group work, family interventions, culturally competent practice, policy, ethics, legal issues, community involvement, accountability, and funding can now find high-quality and easy-to-implement strategies at their fintertips. A concise, user-friendly format orients readers to each issue with a Getting Started section, then moves smoothly into What We Know, What We Can Do, Tools and Practice Examples, and Points to Remember. Quick-reference tables and charts highlight the most important information needed for daily reference, and lists of further reading and Web resources guide readers in gathering additional information to tailor their practice to suit their students' needs. Each chapter has been specifically crafted by leaders in their fields with the ultimate goal of giving school-based practitioners the tools they need to deliver the best mental health and social services possible to students, families, and communities. This is a must-have reference for all school-based social workers, psychologists, counselors, mental health professionals, and educators.
Author: Aviel D. Rubin Publisher: Wiley ISBN: 9780471181484 Category : Computers Languages : en Pages : 346
Book Description
"The authors . . . bring wide-ranging experience to this work, moving from theory to hands-on, bit-shoveling practical advice." -Steven M. Bellovin A serious security sourcebook for Web professionals and users. The front door is unlocked and wide open. The alarm's not working and no one's home. All of your valuables, money, and intimate details of your life are just sitting inside, waiting to be taken. No, it's not your house . . . it's your computer. The Web now penetrates every aspect of our lives, from the home PC to the business office. But with each advance in convenience comes a geometric increase in vulnerability to the integrity of data and software as well as to the confidentiality of information. Although the flaws inherent in the Web are real, solutions are available. Let Aviel Rubin, Daniel Geer, and Marcus Ranum give you the answers. Here's a book that's valuable today and indispensable for the future. It includes basic and advanced techniques for client-side and server-side security, browser security, writing secure CGI scripts, firewalls, and secure e-commerce. There's a special appendix that demystifies the complex world of cryptography. And the book comes with access to a dedicated Web site containing up-to-the-minute information on the latest security threats and solutions. So whether you're a Webmaster trying to close the door on sites and applications, or an everyday user hoping to keep your desktop safe, this is your essential source on: * Protecting and securing Web pages, search engines, servers, and browsers * Writing impregnable applets and scripts, and avoiding the dangers inherent in every language * Using (and abusing) firewalls and cryptographic controls * Securing commerce and payment transactions
Author: Norah Gaughan Publisher: Abrams ISBN: 1613122918 Category : Crafts & Hobbies Languages : en Pages : 282
Book Description
A groundbreaking stitch dictionary from a cable master, featuring 150 cable stitch patterns and fifteen garment patterns to test your skills. This guide for the modern knitter presents more than 150 new and innovative cable stitch patterns ranging from basic to complex and offers enlightening insight into how cables are engineered, how knitters can design their own, and how knitters can mix and match cables in a knitting pattern. Teacher, author, and master knitter Norah Gaughan shares her design principles and offers clear cable-making instruction throughout, always in a conversational, easy-to-understand voice that proceeds naturally, as one cable idea leads to the next. Master the art of cable knitting, then test your newfound skills with the fifteen garment patterns for wraps, sweaters, and accessories.
Author: W. Larsen Angel Publisher: McGraw Hill Professional ISBN: 0071753028 Category : Technology & Engineering Languages : en Pages : 399
Book Description
THE DEFINITIVE GUIDE TO HVAC DESIGN This practical manual describes the HVAC system design process step by step using photographs, drawings, and a discussion of pertinent design considerations for different types of HVAC components and systems. Photographs of HVAC components in their installed condition illustrate actual size and proper configuration. Graphical representations of the components as they should appear on construction drawings are also included. Learn how to design HVAC systems accurately and efficiently from this detailed resource. HVAC DESIGN SOURCEBOOK COVERS: The design process HVAC load calculations Codes and standards Coordination with other design disciplines Piping, valves, and specialties Central plant equipment and design Air system equipment and design Piping and ductwork distribution systems Terminal equipment Noise and vibration control Automatic temperature controls Construction drawings
Author: Jaeil Lee Publisher: A&C Black ISBN: 1609018567 Category : Design Languages : en Pages : 487
Book Description
This comprehensive compilation presents technical design processes and industry standards that reflect current apparel production and manufacturing practices. The authors provide a holistic perspective of the role of technical design in apparel production, including such considerations as selection of fabrics, finding seasonal fashion trends, garment construction, and fit evaluation, all in the context of meeting the needs of the target consumer with cost-effective decisions.
Author: Bill Honig Publisher: ISBN: 9781571286901 Category : Education Languages : en Pages : 0
Book Description
"Prepare students for future success by using effective reading instruction that's proven to work. The Teaching Reading Sourcebook, updated second edition is an indispensable resource that combines evidence-based research with actionable instructional strategies. It is an essential addition to any educator's professional literacy library--elementary, secondary, university."--P. [4] of cover.
Author: Microsoft Corporation
Author: Microsoft Corporation
Author: Ken Darrow
Author: 
Author: Alper Caglayan
Author: Cynthia Franklin
Author: Aviel D. Rubin
Author: Norah Gaughan
Author: W. Larsen Angel
Author: Jaeil Lee
Author: Bill Honig