Author: United States. General Accounting OfficePublisher:
ISBN:
Category : Social security
Languages : en
Pages : 28
Book Description
Social Security
Author: United States. General Accounting OfficePublisher:
ISBN:
Category : Social security
Languages : en
Pages : 28
Book Description
Social Security : Staff Reductions and Service Quality
Author: United States. General Accounting OfficePublisher:
ISBN:
Category : Social security
Languages : en
Pages : 68
Book Description
Social Security : Staff Reductions and Service Quality
Author: United States. General Accounting OfficePublisher:
ISBN:
Category : Social security
Languages : en
Pages : 20
Book Description
Social Security
Author: United States. General Accounting OfficePublisher:
ISBN:
Category : Social security
Languages : en
Pages : 32
Book Description
Social Security: Staff Reductions and Service Quality
Author: GENERAL ACCOUNTING OFFICE WASHINGTON DC HUMAN RESOURCES DIV.Publisher:
ISBN:
Category :
Languages : en
Pages : 55
Book Description
This briefing report is the last of three reports on staff reductions and service quality at the Social Security Administration during fiscal year 1987, It describes changes in staffing and performance for the third quarter of FY 1987 as compared to prior periods and presents the results of visits to 13 offices where allegations had been made about practices affecting reported office performance. Overall, key performance indicators continue to show stable performance as staff levels continue to decline. However, one exception to this was processing time for hearings in the Office of Hearings and Appeals, which increased while staffing decreased. In our visits to 13 offices, employees said that practices that can distort reported performance are occuring. It is unclear to what extent the root causes of these improper practices are local management shortcomings, poor employee performance, or other factors cited by employees, such as insufficient staff or overemphasis on achieving certain productivity goals.
Social Security Downsizing : Significant Savings But Some Service Quality and Operational Problems
Author: United States. General Accounting OfficePublisher:
ISBN:
Category : Social security
Languages : en
Pages : 32
Book Description
Social Security
Author: United States. General Accounting OfficePublisher:
ISBN:
Category :
Languages : en
Pages : 15
Book Description
Social Security
Author: United States. General Accounting Office. Human Resources DivisionPublisher:
ISBN:
Category :
Languages : en
Pages :
Book Description
Staffing Reductions, Service Delivery, and Management of the Social Security Administration
Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Social SecurityPublisher:
ISBN:
Category : Social security
Languages : en
Pages : 328
Book Description
Management Reform
Author: United States. General Accounting OfficePublisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 554
Book Description