Six Sigma: SPC and TQM in Manufacturing and Services PDF Download

Author: Geoff Tennant
Publisher: Routledge
ISBN: 1351899805
Category : Business & Economics
Languages : en
Pages : 202

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Book Description
This book comprehensively explores all of the underlying issues and elements which, together, constitute one of the most successful quality and management programmes upon which companies such as Motorola and GE base their success - Six Sigma. The author was directly involved in implementing Six Sigma quality principles and practices into a European division of GE Capital, deploying this initiative in an entirely service-oriented business for the first time. Drawing from and reflecting on his experience, Geoff Tennant develops a reasoned exploration of the benefits that Six Sigma offers to any organization and what can be expected from start to finish. He investigates the relationship between Six Sigma and quality, customer satisfaction, business processes and organizational structure, statistics and analysis and process improvement methodologies. Aimed at quality professionals, senior management and directors, as well as practitioners and students of Six Sigma, Six Sigma: SPC and TQM in Manufacturing and Services provides an in-depth but highly readable insight into the quality initiative that is certain to sweep European companies as it has large and global American corporations.

Author: Geoff Tennant
Publisher: Taylor & Francis
ISBN: 1351899813
Category : Business & Economics
Languages : en
Pages : 155

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Book Description
’Six Sigma’ is a quality concept initially used by Motorola and then developed beyond manufacturing by GE Capital. It has underpinned that organisation's phenomenal success. In essence it is a way of scientifically measuring your current success (or failure) rate in relation to customer expectations (regardless of industry sector) and then ensuring that improvements are made. Six Sigma is the application of a new model of working, statistical measurement and process control to TQM. The ’normal’ position of businesses today is three sigma (or a defect rate of about 5-10%); six sigma - a defect rate of less than four in every million - is the ultimate goal. This book explains the concept of Six Sigma and its statistical basis; explains the benefits which can be achieved by using it in any company and then outlines how to implement such a programme.

Author: Abdurrahman Coskun
Publisher: BoD – Books on Demand
ISBN: 9533073705
Category : Business & Economics
Languages : en
Pages : 198

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Book Description
In the new millennium the increasing expectation of customers and products complexity has forced companies to find new solutions and better alternatives to improve the quality of their products. Lean and Six Sigma methodology provides the best solutions to many problems and can be used as an accelerator in industry, business and even health care sectors. Due to its flexible nature, the Lean and Six Sigma methodology was rapidly adopted by many top and even small companies. This book provides the necessary guidance for selecting, performing and evaluating various procedures of Lean and Six Sigma. In the book you will find personal experiences in the field of Lean and Six Sigma projects in business, industry and health sectors.

Author: Dr Sujaendra Swami P
Publisher: Archers & Elevators Publishing House
ISBN: 938650152X
Category : Antiques & Collectibles
Languages : en
Pages :

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Author: Tauseef Aized
Publisher: BoD – Books on Demand
ISBN: 9535106880
Category : Business & Economics
Languages : en
Pages : 309

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Book Description
In order to survive in a modern and competitive environment, organizations need to carefully organize their activities regarding quality management. TQM and six sigma are the approaches that have been successful in solving intricate quality problems in products and services. This volume can help those who are interested in the quality management field to understand core ideas along with contemporary efforts done in the field and authored as case studies in this volume. This volume may be useful to students, academics and practitioners across diversified disciplines.

Author: Reinhard Haberfellner
Publisher: Springer
ISBN: 3030134318
Category : Science
Languages : en
Pages : 458

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Book Description
This translation brings a landmark systems engineering (SE) book to English-speaking audiences for the first time since its original publication in 1972. For decades the SE concept championed by this book has helped engineers solve a wide variety of issues by emphasizing a top-down approach. Moving from the general to the specific, this SE concept has situated itself as uniquely appealing to both highly trained experts and anybody managing a complex project. Until now, this SE concept has only been available to German speakers. By shedding the overtly technical approach adopted by many other SE methods, this book can be used as a problem-solving guide in a great variety of disciplines, engineering and otherwise. By segmenting the book into separate parts that build upon each other, the SE concept’s accessibility is reinforced. The basic principles of SE, problem solving, and systems design are helpfully introduced in the first three parts. Once the fundamentals are presented, specific case studies are covered in the fourth part to display potential applications. Then part five offers further suggestions on how to effectively practice SE principles; for example, it not only points out frequent stumbling blocks, but also the specific points at which they may appear. In the final part, a wealth of different methods and tools, such as optimization techniques, are given to help maximize the potential use of this SE concept. Engineers and engineering students from all disciplines will find this book extremely helpful in solving complex problems. Because of its practicable lessons in problem-solving, any professional facing a complex project will also find much to learn from this volume.

Author: Erdem Gerard Tetteh
Publisher: IGI Global
ISBN: 1466673214
Category : Business & Economics
Languages : en
Pages : 365

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Book Description
"This book presents emerging research-based trends in the area of global quality lean six sigma networks and analysis through an interdisciplinary approach focusing on research, cases, and emerging technologies"--Provided by publisher.

Author: Ronald L. Boring
Publisher: AHFE International
ISBN: 1958651095
Category : Technology & Engineering
Languages : en
Pages : 180

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Book Description
Human Error, Reliability, Resilience, and Performance Proceedings of the 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022), July 24–28, 2022, New York, USA

Author: Kaveh Hushyar
Publisher: CRC Press
ISBN: 1000404684
Category : Technology & Engineering
Languages : en
Pages : 250

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Book Description
The extreme transformation from a traditional Communication Service Provider (CSP) to a Digital Service Provider (DSP) status is covered in this book, specifically: Redefinition of the offerings of "connectivity services" to "digital services"; unification of legacy redundant networks into one; Redefinition of the measurements to customer-centric QoE for all digital and connectivity services; the Best-in-Industry processes and practices to ensure a sustainable network performance at a competitively operational efficiency; a Service-over-IP (SoIP) platform to enable the introduction of unified new services with a time-to-market urgency; the regulatory arrangement for content purification, to liberalize CSPs to become DSPs; an architecture for data mining and analytics; and a migration plan from a CSP to a DSP status. The book is recommended for telecom and digital service professionals planning to embark on transformational projects; telecom and technology equipment manufacturers to help with product development for a DSP status; institutional investors to evaluate and establish their investment decisions; telecom management consultants to help with a solid benchmark for transformation engagement; university students, majoring in telecommunication and technology products as a guide for career planning.

Author: Erick Jones
Publisher: CRC Press
ISBN: 1482246996
Category : Business & Economics
Languages : en
Pages : 616

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Book Description
The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniqu