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Author: Gerard Blokdijk Publisher: Complete Publishing ISBN: 9781489101631 Category : Reference Languages : en Pages : 96
Book Description
Starting out with Single Point Of Contact means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Single Point Of Contact brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Single Point Of Contact changes. The job can be accomplished by having a roadmap and experiences from previous Single Point Of Contact changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Single Point Of Contact initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Single Point Of Contact is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Single Point Of Contact Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Single Point Of Contact Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.
Author: Gerard Blokdijk Publisher: Complete Publishing ISBN: 9781489101631 Category : Reference Languages : en Pages : 96
Book Description
Starting out with Single Point Of Contact means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Single Point Of Contact brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Single Point Of Contact changes. The job can be accomplished by having a roadmap and experiences from previous Single Point Of Contact changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Single Point Of Contact initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Single Point Of Contact is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Single Point Of Contact Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Single Point Of Contact Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.
Author: Gerard Blokdijk Publisher: Complete Publishing ISBN: 9781488893070 Category : Reference Languages : en Pages : 152
Book Description
The one-stop-source powering Personal Skills success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Personal Skills knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Personal Skills innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Personal Skills blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Personal Skills adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Personal Skills growth.
Author: Gerard Blokdijk Publisher: Complete Publishing ISBN: 9781488898556 Category : Reference Languages : en Pages : 228
Book Description
The one-stop-source powering Contact Center success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Contact Center knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Contact Center innovation - INCLUDED are numerous real-world Contact Center blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: What is a good cloud-based contact center solution? Is social media really just another channel of interaction for the contact center? Or is it more than that? Who's looking for a contact center for their companies/business? Which department owns the role of customer engagement via twitter? Is it contact center? PR department? Both? What are the typical drawbacks of using CRM in a contact center? What is the best software to maintain knowledge base for a multi customer contact center? What is the main purpose of contact center support solutions? Who are the best providers of Social Media Contact Center? How do you track social media contact center statistics? How do you choose Social Media reps for your contact center? ...and much more..."
Author: Gerard Blokdijk Publisher: ISBN: 9781488892691 Category : Business & Economics Languages : en Pages : 204
Book Description
The one-stop-source powering Communication Skills success, jam packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Communication Skills knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Communication Skills innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Communication Skills blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Communication Skills adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Communication Skills growth.
Author: Gerard Blokdijk Publisher: Complete Publishing ISBN: 9781488896187 Category : Reference Languages : en Pages : 106
Book Description
The one-stop-source powering Contact Center Training success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Contact Center Training knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Contact Center Training innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Contact Center Training blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Contact Center Training adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Contact Center Training growth.
Author: Gerard Blokdijk Publisher: Complete Publishing ISBN: 9781489101075 Category : Reference Languages : en Pages : 180
Book Description
Starting out with Single Sign-On means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Single Sign-On brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Single Sign-On changes. The job can be accomplished by having a roadmap and experiences from previous Single Sign-On changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Single Sign-On initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Single Sign-On is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Single Sign-On Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Single Sign-On Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.
Author: Gerard Blokdijk Publisher: Complete Publishing ISBN: 9781488892905 Category : Reference Languages : en Pages : 194
Book Description
The one-stop-source powering Customer Service and Support success, jam packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Customer Service and Support knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Customer Service and Support innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Customer Service and Support blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Customer Service and Support adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Customer Service and Support growth.
Author: Gerard Blokdijk Publisher: Complete Publishing ISBN: 9781488897627 Category : Reference Languages : en Pages : 198
Book Description
The one-stop-source powering Point of Sale success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Point of Sale knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Point of Sale innovation - INCLUDED are numerous real-world Point of Sale blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: Are there any Point of Sale systems with public API's? Who owns POS (point of sale) data? What are some notable startups doing point-of-sale solutions? Will Android tablets become the next point of sale terminal? What is the best Point of Sale system to integrate with Magento? What is best Point-of-Sale system for small bar? Point of Sale Systems (POS): Why do chip-and-PIN readers cost so much? Point of Sale Systems (POS): What is the equivalent of Square for Europe? How successful will PayPal's point of sale (POS) efforts be? Who is currently selling point of sale (POS) data? What is the definition of point-of-sale? What is the worldwide market share of Point of Sale Systems? What Point-of-Sale (POS) hardware can scan 2D (QR) barcodes? What percent of restaurants in the US own a Point of Sale system? What point of sale software have you used? Has Lowe's adoption of iPhone for point of sale been successful? What is a better name for a 'Point of Sale' system? What is the best language to program a POS (point of sale) system? Does Warby Parker have a proprietary point of sale system? What is the retail point of sale (POS) software that Starbucks is using? ...and much more..."
Author: Gerard Blokdijk Publisher: Complete Publishing ISBN: 9781488893773 Category : Reference Languages : en Pages : 72
Book Description
The one-stop-source powering Customer Engagement success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Customer Engagement knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Customer Engagement innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Customer Engagement blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Customer Engagement adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Customer Engagement growth.
Author: Gerard Blokdijk Publisher: Complete Publishing ISBN: 9781488897511 Category : Reference Languages : en Pages : 230
Book Description
The one-stop-source powering Call Center success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Call Center knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Call Center innovation - INCLUDED are numerous real-world Call Center blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: Which technologies will kill the call center? What's the best outbound call center? What is popular call center software? How can call center improve customer satisfaction? What's a good and cheap call center? Is the call center model broken? Call Center Software: What are the latest call center softwares in the market? What is it like to work in a call center? What are some good call center companies for internet marketing? What is the cost of an average call center call? What are call centers? Where can I find a call center to handle outbound calls? What are the best ways to reward call center employees? How can I learn to deal with call center agents? What is the difference between inbound call center and outbound call center services? What kind of software do call center agents use? What are the biggest challenges faced by call center managers today? Where is hotels.com's call center? ...and much more..."
Author: Gerard Blokdijk
Author: Gerard Blokdijk
Author: Gerard Blokdijk
Author: Gerard Blokdijk
Author: Gerard Blokdijk
Author: Gerard Blokdijk
Author: Gerard Blokdijk
Author: Gerard Blokdijk
Author: Gerard Blokdijk
Author: Gerard Blokdijk
Author: Gerard Blokdijk