Author: Stewart Moody
Publisher: WestBow Press
ISBN: 1664223649
Category : Religion
Languages : en
Pages : 136
Book Description
Engage in conversations that will change your life. Stewart helps us see that conversation is the universal language of love where we can uncover all of what’s on the inside of us. In this practical book, Stewart help us see through story after story that life is not meant to be lived on the surface or in isolation. In story after story, Stewart helps us see that life is worth living when we do it with others. In the book you will learn: -To get beneath the surface of life. -See that life is richer when engaged with people. -Uncover stories of Jesus through the conversations he had. The study questions in the back provide on ramps of great journaling and great small groups discussion as well.
Simple Conversations
Author: Stewart Moody
Publisher: WestBow Press
ISBN: 1664223649
Category : Religion
Languages : en
Pages : 136
Book Description
Engage in conversations that will change your life. Stewart helps us see that conversation is the universal language of love where we can uncover all of what’s on the inside of us. In this practical book, Stewart help us see through story after story that life is not meant to be lived on the surface or in isolation. In story after story, Stewart helps us see that life is worth living when we do it with others. In the book you will learn: -To get beneath the surface of life. -See that life is richer when engaged with people. -Uncover stories of Jesus through the conversations he had. The study questions in the back provide on ramps of great journaling and great small groups discussion as well.
Publisher: WestBow Press
ISBN: 1664223649
Category : Religion
Languages : en
Pages : 136
Book Description
Engage in conversations that will change your life. Stewart helps us see that conversation is the universal language of love where we can uncover all of what’s on the inside of us. In this practical book, Stewart help us see through story after story that life is not meant to be lived on the surface or in isolation. In story after story, Stewart helps us see that life is worth living when we do it with others. In the book you will learn: -To get beneath the surface of life. -See that life is richer when engaged with people. -Uncover stories of Jesus through the conversations he had. The study questions in the back provide on ramps of great journaling and great small groups discussion as well.
101 Conversations in Simple English
Author: Olly Richards
Publisher:
ISBN: 9781914190049
Category : Foreign Language Study
Languages : en
Pages : 238
Book Description
Improve your spoken English from home with 101 real-world conversations in simple, everyday English. Real English people don't speak like your textbook... so it's no wonder you feel unprepared when it's your turn to speak! This book fixes that. For the first time, you'll learn to speak English in the REAL world, with 101 authentic conversations in simple, spoken English, so you can become confident in the words, phrases and expressions you need to communicate like a local. You'll be transported into a real-world story that unfolds between six characters, told by the people themselves in 101 authentic conversations. Over 15,000 words of real English, you'll immerse yourself in a gripping drama and get an education in natural English in the process. Here's what you'll get: 101 conversations in simple English, so you can learn real English as spoken in the street, understand spoken language with ease, and have English roll off your tongue more fluently With over 15,000 words of dialogue, you'll have an exciting resource that will immerse you in English, at a level you can understand, so you can learn real spoken English without getting lost or overwhelmed Real, daily spoken English throughout - it's as if we held up a microphone and recorded the exact words coming out of people's mouths - so you can learn the expressions that real people use on the street (not in textbooks). You'll sound more authentic when you speak and make English-speaking friends more easily. Situational dialogues from typical daily circumstances, so you'll prepare yourself to survive realistic English encounters, in shops and cafés, and make meeting people and making arrangements second nature Conversations that are carefully written to be accessible for beginners (A2-B1 on the CEFR), so you can start to learn from real, spoken conversations, even as a beginner, without having to go through the rollercoaster of difficult conversations with strangers Each conversation is limited to around 15 lines of dialogue (150 words), so you can get that crucial sense of achievement and motivation when you finish each conversation, and say "I actually understood all of that!" Summaries of each conversation which contextualise each dialogue, so you can easily follow the plot and enjoy the story without getting lost The story is set in London, England and includes some expressions that are typical in British English. However, the conversations use mostly "neutral" English that will help you if you're learning American English, or any other variety of English too! Created by Olly Richards, internationally-renowned language teacher and author, 101 Conversations in Real Spoken English gives you an education in real English that you won't find anywhere else. You'll be better prepared for using English in the real world, speak with more confidence, and take a giant leap towards fluency in English! SCROLL UP AND GRAB YOUR COPY NOW
Publisher:
ISBN: 9781914190049
Category : Foreign Language Study
Languages : en
Pages : 238
Book Description
Improve your spoken English from home with 101 real-world conversations in simple, everyday English. Real English people don't speak like your textbook... so it's no wonder you feel unprepared when it's your turn to speak! This book fixes that. For the first time, you'll learn to speak English in the REAL world, with 101 authentic conversations in simple, spoken English, so you can become confident in the words, phrases and expressions you need to communicate like a local. You'll be transported into a real-world story that unfolds between six characters, told by the people themselves in 101 authentic conversations. Over 15,000 words of real English, you'll immerse yourself in a gripping drama and get an education in natural English in the process. Here's what you'll get: 101 conversations in simple English, so you can learn real English as spoken in the street, understand spoken language with ease, and have English roll off your tongue more fluently With over 15,000 words of dialogue, you'll have an exciting resource that will immerse you in English, at a level you can understand, so you can learn real spoken English without getting lost or overwhelmed Real, daily spoken English throughout - it's as if we held up a microphone and recorded the exact words coming out of people's mouths - so you can learn the expressions that real people use on the street (not in textbooks). You'll sound more authentic when you speak and make English-speaking friends more easily. Situational dialogues from typical daily circumstances, so you'll prepare yourself to survive realistic English encounters, in shops and cafés, and make meeting people and making arrangements second nature Conversations that are carefully written to be accessible for beginners (A2-B1 on the CEFR), so you can start to learn from real, spoken conversations, even as a beginner, without having to go through the rollercoaster of difficult conversations with strangers Each conversation is limited to around 15 lines of dialogue (150 words), so you can get that crucial sense of achievement and motivation when you finish each conversation, and say "I actually understood all of that!" Summaries of each conversation which contextualise each dialogue, so you can easily follow the plot and enjoy the story without getting lost The story is set in London, England and includes some expressions that are typical in British English. However, the conversations use mostly "neutral" English that will help you if you're learning American English, or any other variety of English too! Created by Olly Richards, internationally-renowned language teacher and author, 101 Conversations in Real Spoken English gives you an education in real English that you won't find anywhere else. You'll be better prepared for using English in the real world, speak with more confidence, and take a giant leap towards fluency in English! SCROLL UP AND GRAB YOUR COPY NOW
Clear & Simple: How to Have Conversations That Lead to Conversion
Author: Andr Regnier
Publisher: Catholic Christian Outreach
ISBN: 9781928144960
Category : Religion
Languages : en
Pages : 105
Book Description
If you were sitting in a coffee shop with a good friend and they said, "I want the kind of faith that you have," and you had 10 minutes to respond, what would you say? In this concise and engaging book, Andre Regnier draws on decades of experience as a Catholic evangelist to suggest a concrete, adaptable and life-changing approach to evangelization. Providing an intuitive introduction to the Christian concept of conversion, as well as a practical guide to engaging in spiritual conversations, Clear & Simple goes beyond any particular evangelistic program to communicate the heart of relational ministry and care for souls: intentional spiritual conversations. Here is a timely resource that not only equips readers to respond to the Church's call to mission, but proposes an approach of evangelization fostering greater faith, hope, and charity in the Catholic evangelist.
Publisher: Catholic Christian Outreach
ISBN: 9781928144960
Category : Religion
Languages : en
Pages : 105
Book Description
If you were sitting in a coffee shop with a good friend and they said, "I want the kind of faith that you have," and you had 10 minutes to respond, what would you say? In this concise and engaging book, Andre Regnier draws on decades of experience as a Catholic evangelist to suggest a concrete, adaptable and life-changing approach to evangelization. Providing an intuitive introduction to the Christian concept of conversion, as well as a practical guide to engaging in spiritual conversations, Clear & Simple goes beyond any particular evangelistic program to communicate the heart of relational ministry and care for souls: intentional spiritual conversations. Here is a timely resource that not only equips readers to respond to the Church's call to mission, but proposes an approach of evangelization fostering greater faith, hope, and charity in the Catholic evangelist.
Six Conversations
Author: Steve King
Publisher: iUniverse
ISBN: 1491758163
Category : Business & Economics
Languages : en
Pages : 77
Book Description
Whether youre a new or seasoned manager, youve probably been overwhelmed by unspoken employee expectations and human resources processes. It can be easy to ignore doing what you actually need to do as a manager to develop employees and keep the best ones. In this guidebook to managerial success, youll learn how to answer six simple questions employees care about the most: What is expected of me? What and how should I develop? How am I doing? How did I do? How will I be rewarded? What is next for me? While you may be blessed or cursed by a system that requires written goals, documented development plans, performance ratings, compensation rationalization, assessments of flight risks, and so on, you cannot let the performance process drive these critical conversations. Instead, let the conversations drive the performance process. Take a giant leap forward toward improving productivity and morale at your organization. It starts with Six Conversations.
Publisher: iUniverse
ISBN: 1491758163
Category : Business & Economics
Languages : en
Pages : 77
Book Description
Whether youre a new or seasoned manager, youve probably been overwhelmed by unspoken employee expectations and human resources processes. It can be easy to ignore doing what you actually need to do as a manager to develop employees and keep the best ones. In this guidebook to managerial success, youll learn how to answer six simple questions employees care about the most: What is expected of me? What and how should I develop? How am I doing? How did I do? How will I be rewarded? What is next for me? While you may be blessed or cursed by a system that requires written goals, documented development plans, performance ratings, compensation rationalization, assessments of flight risks, and so on, you cannot let the performance process drive these critical conversations. Instead, let the conversations drive the performance process. Take a giant leap forward toward improving productivity and morale at your organization. It starts with Six Conversations.
101 Conversations in Intermediate English
Author: Olly Richards
Publisher:
ISBN: 9781914190124
Category : Foreign Language Study
Languages : en
Pages : 238
Book Description
*** New Intermediate Edition! *** Improve your spoken English from home with 101 real-world conversations in intermediate English. Real English people don't speak like your textbook... so it's no wonder you feel unprepared when it's your turn to speak! This book fixes that. For the first time, you'll learn to move beyond beginner level, and speak English in the real world! With 101 authentic conversations in intermediate English, so you'll become confident in the words, phrases and expressions you need to communicate like a local. 101 Conversations in Intermediate English transports you into a real-world story that unfolds between six English characters, told by the people themselves. Over 15,000 words of real English, you'll immerse yourself in a gripping English drama and get an education in natural English in the process. Here's what you'll get: 101 conversations in intermediate English, so you can learn the real English spoken in the street, understand spoken English with ease, and have English roll off your tongue more fluently Over 15,000 words of dialogue - an unparalleled resource that will immerse you in English, at a level you can understand. You'll learn real spoken English without getting lost or overwhelmed Real, daily spoken English throughout - it's as if we held up a microphone and recorded the exact words coming out of people's mouths - so you can learn the expressions that real people use on the street (not in textbooks). You'll sound more authentic when you speak and make English-speaking friends more easily. Situational dialogues from typical daily circumstances, so you can prepare yourself to survive realistic English encounters, in shops, cafés, and on the street, making meeting people second nature Conversations that are carefully written to be accessible for intermediate learners (B1-B2 on the CEFR), so you can learn from real, spoken conversations, without having to go through the rollercoaster of difficult conversations with strangers Each conversation is limited to around 15 lines of dialogue (150 words), so you can get that crucial sense of achievement and motivation when you finish each conversation, and say "I actually understood all of that!" Summaries of each conversation which contextualise each dialogue, so you can easily follow the plot and enjoy the story without getting lost The story is set in England and includes expressions that are typical in British English. However, since the conversations use mostly "neutral" English, you'll have plenty to learn, whether you're learning the English of America, England, or Australia. Created by Olly Richards, internationally-renowned language teacher and author, 101 Conversations in Intermediate English gives you an experience in real English that you won't find anywhere else. You'll be better prepared for using English in the real world, speak with more confidence, and take a giant leap towards fluency in English! SCROLL UP AND GRAB YOUR COPY NOW
Publisher:
ISBN: 9781914190124
Category : Foreign Language Study
Languages : en
Pages : 238
Book Description
*** New Intermediate Edition! *** Improve your spoken English from home with 101 real-world conversations in intermediate English. Real English people don't speak like your textbook... so it's no wonder you feel unprepared when it's your turn to speak! This book fixes that. For the first time, you'll learn to move beyond beginner level, and speak English in the real world! With 101 authentic conversations in intermediate English, so you'll become confident in the words, phrases and expressions you need to communicate like a local. 101 Conversations in Intermediate English transports you into a real-world story that unfolds between six English characters, told by the people themselves. Over 15,000 words of real English, you'll immerse yourself in a gripping English drama and get an education in natural English in the process. Here's what you'll get: 101 conversations in intermediate English, so you can learn the real English spoken in the street, understand spoken English with ease, and have English roll off your tongue more fluently Over 15,000 words of dialogue - an unparalleled resource that will immerse you in English, at a level you can understand. You'll learn real spoken English without getting lost or overwhelmed Real, daily spoken English throughout - it's as if we held up a microphone and recorded the exact words coming out of people's mouths - so you can learn the expressions that real people use on the street (not in textbooks). You'll sound more authentic when you speak and make English-speaking friends more easily. Situational dialogues from typical daily circumstances, so you can prepare yourself to survive realistic English encounters, in shops, cafés, and on the street, making meeting people second nature Conversations that are carefully written to be accessible for intermediate learners (B1-B2 on the CEFR), so you can learn from real, spoken conversations, without having to go through the rollercoaster of difficult conversations with strangers Each conversation is limited to around 15 lines of dialogue (150 words), so you can get that crucial sense of achievement and motivation when you finish each conversation, and say "I actually understood all of that!" Summaries of each conversation which contextualise each dialogue, so you can easily follow the plot and enjoy the story without getting lost The story is set in England and includes expressions that are typical in British English. However, since the conversations use mostly "neutral" English, you'll have plenty to learn, whether you're learning the English of America, England, or Australia. Created by Olly Richards, internationally-renowned language teacher and author, 101 Conversations in Intermediate English gives you an experience in real English that you won't find anywhere else. You'll be better prepared for using English in the real world, speak with more confidence, and take a giant leap towards fluency in English! SCROLL UP AND GRAB YOUR COPY NOW
We Need to Talk
Author: Celeste Headlee
Publisher: HarperCollins
ISBN: 0062669028
Category : Self-Help
Languages : en
Pages : 139
Book Description
“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
Publisher: HarperCollins
ISBN: 0062669028
Category : Self-Help
Languages : en
Pages : 139
Book Description
“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Author: Joseph Grenny
Publisher: McGraw Hill Professional
ISBN: 1260474194
Category : Business & Economics
Languages : en
Pages : 332
Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Publisher: McGraw Hill Professional
ISBN: 1260474194
Category : Business & Economics
Languages : en
Pages : 332
Book Description
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Simple conversations on English history, from the Conquest to the reign of Victoria. By a friend to youth
Coaching Conversations
Author: Linda M. Gross Cheliotes
Publisher: Corwin Press
ISBN: 154431969X
Category : Education
Languages : en
Pages : 121
Book Description
Focus the power of your collaborative school community with powerful coaching conversations! Effective coaching conversations are powerful tools to rally your school-community stakeholders to work collaboratively toward transformation, and, ultimately, share in success. The Second Edition of this best-selling handbook includes new neuroscientific research that demonstrates the potential for change in schools and expands the approach to cover teacher/student interaction. In addition to learning techniques to engage and motivate, readers will also discover how to: Develop relational trust within the school to heighten personal growth and learning Utilize the power of committed listening, intentional conversations, and nonjudgmental feedback Create positive changes in how people think and interact
Publisher: Corwin Press
ISBN: 154431969X
Category : Education
Languages : en
Pages : 121
Book Description
Focus the power of your collaborative school community with powerful coaching conversations! Effective coaching conversations are powerful tools to rally your school-community stakeholders to work collaboratively toward transformation, and, ultimately, share in success. The Second Edition of this best-selling handbook includes new neuroscientific research that demonstrates the potential for change in schools and expands the approach to cover teacher/student interaction. In addition to learning techniques to engage and motivate, readers will also discover how to: Develop relational trust within the school to heighten personal growth and learning Utilize the power of committed listening, intentional conversations, and nonjudgmental feedback Create positive changes in how people think and interact
The Elephant in the Office
Author: Diane a. Ross
Publisher:
ISBN: 9780991811304
Category : Business & Economics
Languages : en
Pages : 320
Book Description
"A practical approach to difficult conversations in the workplace, with lots of real-life examples to keep the reader investing their time and - can you believe it? - it's actually fun to read." - Yvonne Mann, President, LeaderShifts "Helpful, concrete examples written in practical lay terms. This book will help anyone who chooses to read it." - Chris Dragseth, Director (retired), Service Canada, Human Resources and Skills Development Difficult Conversations at Work: Go from "Nightmare" to "No Problem" As a former lawyer, Diane A. Ross thought she was a difficult conversations expert... so why was she still struggling through those dreaded "tough talks" with her coworkers and colleagues? So began her revelation: the communication skills that knocked 'em dead at the negotiating table were actually destructive to her workplace relationships. Conflicts went unresolved, productivity was stifled, and communication suffered - big time. Sound familiar? The Elephant in the Office: Super-Simple Strategies for Difficult Conversations at Work is the answer for anyone who has ever wrestled with managing difficult conversations in the workplace. It's full of real-life, easy-to-implement strategies that have stood the test of time. Diane A. Ross' breezy writing style and upbeat sense of humor make this book a fun and informative read that promises to help you create real and lasting change in the workplace (so if you're looking for a dry, bore-me-to-tears-yawn-fest academic-style textbook, please look elsewhere!). Learn to: - Talk so that you are heard - Overcome the "difficult conversation jitters" - Disarm hostile coworkers - and even your boss - Boost communication within your team - Get what you want at work Handling Difficult Conversations Is About to Get a Whole Lot Less Scary/Stressful/Panic-Attack-Inducing If you have ever struggled with a coworker who wasn't pulling their weight or gotten butterflies asking for time off, this book is for you. If you have ever been faced with an unmotivated employee or a team leader who takes credit for your work, this book is for you. Whether you're dealing with a cubicle-mate with B.O., an employee stealing office supplies, a whole department getting laid off, or a team-member who always flies off the handle, The Elephant in the Office is going to get your difficult conversations moving in the right direction. Each chapter is full-to-overflowing with simple step-by-step tips backed by real-life examples, so you can see these strategies in action. Who Should Buy This Book? If you have ever had to cope with: - Anxiety asking for a raise or vacation time - Stress over having to fire someone, discuss employee performance, or give bad news - An overbearing boss - A coworker not pulling his or her weight - A smelly, dirty, crude, rude (or otherwise icky) team-member - Passive-aggressive, antagonistic, or just plain difficult coworkers or employees ...then you need this book! The Elephant in the Office is ideal for individuals hoping to achieve more in the workplace as well as executive teams and HR managers who want the very best from their employees. Handling difficult conversations is about to become a heck of a lot less painful, my friends! You're one good read away from better workplace dynamics, increased productivity, less stress, and more of what you want - out of work and out of life.
Publisher:
ISBN: 9780991811304
Category : Business & Economics
Languages : en
Pages : 320
Book Description
"A practical approach to difficult conversations in the workplace, with lots of real-life examples to keep the reader investing their time and - can you believe it? - it's actually fun to read." - Yvonne Mann, President, LeaderShifts "Helpful, concrete examples written in practical lay terms. This book will help anyone who chooses to read it." - Chris Dragseth, Director (retired), Service Canada, Human Resources and Skills Development Difficult Conversations at Work: Go from "Nightmare" to "No Problem" As a former lawyer, Diane A. Ross thought she was a difficult conversations expert... so why was she still struggling through those dreaded "tough talks" with her coworkers and colleagues? So began her revelation: the communication skills that knocked 'em dead at the negotiating table were actually destructive to her workplace relationships. Conflicts went unresolved, productivity was stifled, and communication suffered - big time. Sound familiar? The Elephant in the Office: Super-Simple Strategies for Difficult Conversations at Work is the answer for anyone who has ever wrestled with managing difficult conversations in the workplace. It's full of real-life, easy-to-implement strategies that have stood the test of time. Diane A. Ross' breezy writing style and upbeat sense of humor make this book a fun and informative read that promises to help you create real and lasting change in the workplace (so if you're looking for a dry, bore-me-to-tears-yawn-fest academic-style textbook, please look elsewhere!). Learn to: - Talk so that you are heard - Overcome the "difficult conversation jitters" - Disarm hostile coworkers - and even your boss - Boost communication within your team - Get what you want at work Handling Difficult Conversations Is About to Get a Whole Lot Less Scary/Stressful/Panic-Attack-Inducing If you have ever struggled with a coworker who wasn't pulling their weight or gotten butterflies asking for time off, this book is for you. If you have ever been faced with an unmotivated employee or a team leader who takes credit for your work, this book is for you. Whether you're dealing with a cubicle-mate with B.O., an employee stealing office supplies, a whole department getting laid off, or a team-member who always flies off the handle, The Elephant in the Office is going to get your difficult conversations moving in the right direction. Each chapter is full-to-overflowing with simple step-by-step tips backed by real-life examples, so you can see these strategies in action. Who Should Buy This Book? If you have ever had to cope with: - Anxiety asking for a raise or vacation time - Stress over having to fire someone, discuss employee performance, or give bad news - An overbearing boss - A coworker not pulling his or her weight - A smelly, dirty, crude, rude (or otherwise icky) team-member - Passive-aggressive, antagonistic, or just plain difficult coworkers or employees ...then you need this book! The Elephant in the Office is ideal for individuals hoping to achieve more in the workplace as well as executive teams and HR managers who want the very best from their employees. Handling difficult conversations is about to become a heck of a lot less painful, my friends! You're one good read away from better workplace dynamics, increased productivity, less stress, and more of what you want - out of work and out of life.