Service With a Smile

Service With a Smile PDF Author: P. G. Wodehouse
Publisher: W. W. Norton & Company
ISBN: 0393346692
Category : Fiction
Languages : en
Pages : 192

Book Description
“[Blandings] is an entire world unto itself and, one senses, Wodehouse pours into it his deepest feelings for England.” —Stephen Fry The final Uncle Fred novel marks his return to Blandings Castle to relieve Lord Emsworth’s woes: a nagging secretary, prankster Church Lads, and a plot to thieve his prize-winning sow. Uncle Fred must serve up his brand of sweetness and light to ensure that everything turns out very capital indeed.

SERVICE WITH A SMILE

SERVICE WITH A SMILE PDF Author: Carolyn Andrews
Publisher: Harlequin
ISBN: 1459286200
Category : Fiction
Languages : en
Pages : 215

Book Description
Who Is Sunny Caldwell? And Why Did She Fire the Nanny? Sunny Caldwell is a determined-to-succeed woman who owns a grocery-shopping service. She has two rules: 1. Business first. Personal life second. 2. Never get involved with a client. She followed those rules right up until the day she fired the pinch-faced nanny Chase Monroe—her newest client—had hired sight unseen. That meant she had to help Chase take care of his orphaned nephew and niece. Of course, she reasoned, then Chase could introduce her to all the right people. The only problem was that Chase and his ready-made family made her forget all about her rules….

Service with a Smile

Service with a Smile PDF Author: Christine West
Publisher: PageFree Publishing, Inc.
ISBN: 9781589610583
Category : Business & Economics
Languages : en
Pages : 204

Book Description
Waiter / Waitress Training 1001 Tips For Making Bigger Tips

Service with a Smile

Service with a Smile PDF Author: Esther Karvelas
Publisher: iUniverse
ISBN: 0595357369
Category : Business & Economics
Languages : en
Pages : 48

Book Description
Service with A Smile is a first and original work based on over 40 years of experience in the restaurant business. Service with A Smile provides a unique and much needed guide to the waitering/waitressing service industry. The book is narrowly tailored as a guide to food servers yet covers every imaginable and not so imaginable aspect of this demanding and ubiquitous job. It is easy to read in "Do's and Don'ts" style. It is a must read for anyone who desires to make good tips, earn the respect of fellow workers and management and most importantly, the good will of the customers.

Service With a Smile

Service With a Smile PDF Author: Charles Louis Fontenay
Publisher: Simon and Schuster
ISBN: 163355905X
Category : Fiction
Languages : en
Pages : 7

Book Description
Herbert was truly a gentlemanrobot. The ladies' slightestwish was his command....

Emotions at Work

Emotions at Work PDF Author: Aviad E. Raz
Publisher: BRILL
ISBN: 1684173736
Category : Social Science
Languages : en
Pages : 304

Book Description
Our work life is filled with emotions. How we feel on the job, what we say we feel, and what feelings we display—all these are important aspects of organizational behavior and workplace culture. Rather than focusing on the psychology of personal emotions at work, however, this study concentrates on emotions as role requirements, on workplace emotions that combine the private with the public, the personal with the social, and the authentic with the masked. In this cross-cultural study of "emotion management," the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.

Lip Service: Smiles in Life, Death, Trust, Lies, Work, Memory, Sex, and Politics

Lip Service: Smiles in Life, Death, Trust, Lies, Work, Memory, Sex, and Politics PDF Author: Marianne LaFrance
Publisher: W. W. Norton & Company
ISBN: 0393082598
Category : Psychology
Languages : en
Pages : 290

Book Description
“A charming, thoughtful book, one that makes a powerful case for smiles as ‘social acts with consequences.’ ”—Boston Sunday Globe When someone smiles, the effects are often positive: a glum mood lifts; an apology is accepted; a deal is struck; a flirtation begins. But change the circumstances or the cast of a smile, and the terms shift: a rival grins to get under your skin; a bully’s smirk unsettles his mark. Marianne LaFrance, called the world’s expert on smiles, investigates the familiar grin and finds that it is not quite as simple as it first appears. LaFrance shows how the smile says much more than we realize—or care to admit: not just cheerful expressions, smiles are social acts with serious consequences. Drawing on her research conducted at Yale University and Boston College as well as the latest studies in psychology, medicine, anthropology, biology, and computer science, LaFrance explores the compelling science behind the smile. Who shows more fake smiles, popular kids or unpopular kids? Is it good or bad when a bereaved person smiles? These are some of the questions answered in this groundbreaking and insightful work. To read it is to learn just how much the smile influences our lives and our relationships.

A Tear and a Smile

A Tear and a Smile PDF Author: Kahlil Gibran
Publisher: Diamond Pocket Books Pvt Ltd
ISBN: 9354864333
Category : Fiction
Languages : en
Pages : 58

Book Description
Gibran Kahlil Gibran (January 6, 1883-April 10, 1931) usually referred to in English as Kahlil Gibran. He was a Lebanese-American wirter, poet and visual artist. He was also considered as a philosopher. His best book is 'The Prophet'. It was one of the best-selling books of all time. The achievement is that the book has been translated into more than 100-language. The present book 'A Tear and a Smile' is a wonderful bunch of poetry. And a beautiful anthology. Poetry: "I would not exchange the sorrows of my heart. For the joys of the multitude. And I would not have the tears that sadness makes. To flow from my every part turn into laughter. I would that my life remain a tear and a smile." Poetry are filled with great thoughts and also in-depth feelings. Poetry are related to life. So one has to focus on the understanding and in depth message in each poetry. The author has nicely related the value of Tear and Smile in to his poetry. Every poem is admirable. "The cry of your spirit and I am come to comfort it. Open your heart to me and I shall fill it with light." Author has focussed on feelings. Spiritual feelings the author narrates the pain & sorrows in this world. Tears flush out sorrows and grief. Smile always gives confidence and how to face all the situations. When heart is filled with emotions and by the hurt feelings, then tears are there to help you out. Gibran thus narrates how sorrow of the heart & tears of sadness makes like how into joy. So a tear can lead to a smile because happiness and sorrow come hand in hand. Our sorrows purify us and makes us understand the world.

Service Advising and Management

Service Advising and Management PDF Author: Gary LaRosa
Publisher: Jones & Bartlett Learning
ISBN: 1284145840
Category : Transportation
Languages : en
Pages : 221

Book Description
In 'Service Advising and Management', students gain the communication, customer service, and automotive knowledge they need to balance competing demands from customers, technicians, and shop management to become successful service advisors.

Salvation with a Smile

Salvation with a Smile PDF Author: Phillip Luke Sinitiere
Publisher: NYU Press
ISBN: 0814723888
Category : History
Languages : en
Pages : 319

Book Description
Joel Osteen, the smiling preacher, has quickly emerged as one of the most recognizable Protestant leaders in the country. His megachurch, the Houston based Lakewood Church, hosts an average of over 40,000 worshipers each week. Osteen is the best-selling author of numerous books, and his sermons and inspirational talks appear regularly on mainstream cable and satellite radio. How did Joel Osteen become Joel Osteen? How did Lakewood become the largest megachurch in the U. S.? Salvation with a Smile, the first book devoted to Lakewood Church and Joel Osteen, offers a critical history of the congregation by linking its origins to post-World War II neopentecostalism, and connecting it to the exceptionally popular prosperity gospel movement and the enduring attraction of televangelism. In this richly documented book, historian Phillip Luke Sinitiere carefully excavates the life and times of Lakewood’s founder, John Osteen, to explain how his son Joel expanded his legacy and fashioned the congregation into America’s largest megachurch. As a popular preacher, Joel Osteen’s ministry has been a source of existential strength for many, but also the routine target of religious critics who vociferously contend that his teachings are theologically suspect and spiritually shallow. Sinitiere’s keen analysis shows how Osteen’s rebuttals have expressed a piety of resistance that demonstrates evangelicalism’s fractured, but persistent presence. Salvation with a Smile situates Lakewood Church in the context of American religious history and illuminates how Osteen has parlayed an understanding of American religious and political culture into vast popularity and success.