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Author: Marc Silvester Publisher: Pearson UK ISBN: 0273747266 Category : Business & Economics Languages : en Pages : 189
Book Description
Quality service is crucial in today’s business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs. Living Service provides an insight into the success of Fujitsu, where this new approach is already delivering extraordinary benefits, including: 30% faster deployment of services; 30% greater reliability in service provision; 15% saving on costs. It provides the new competitive weapon, which is set to do for service industries what Toyota’s lean production did for manufacturing industries. Organised into three parts: Mind, Body and Soul, it offers an easy-to-read format and each section is a stepping stone on the way to achieving Living Service. This book tells the great untold story of how they did it, and how you can do the same.
Author: Marc Silvester Publisher: Pearson UK ISBN: 0273747266 Category : Business & Economics Languages : en Pages : 189
Book Description
Quality service is crucial in today’s business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs. Living Service provides an insight into the success of Fujitsu, where this new approach is already delivering extraordinary benefits, including: 30% faster deployment of services; 30% greater reliability in service provision; 15% saving on costs. It provides the new competitive weapon, which is set to do for service industries what Toyota’s lean production did for manufacturing industries. Organised into three parts: Mind, Body and Soul, it offers an easy-to-read format and each section is a stepping stone on the way to achieving Living Service. This book tells the great untold story of how they did it, and how you can do the same.
Author: Gill Bailey Publisher: Jessica Kingsley Publishers ISBN: 0857009753 Category : Medical Languages : en Pages : 146
Book Description
Dispelling the myths about how personalisation works for people with dementia living in care homes, this book demonstrates how to introduce Individual Service Funds (ISFs), what works and what doesn't, and how to deal with difficulties and setbacks. Individual Service Funds are one way that people living with dementia can have a personal budget. The authors explain how they went about introducing the principles of ISFs to people living with dementia in a large care home in Stockport, without using any additional funding. They describe the person-centred practices used and the involvement of the council, commissioners, staff and families. Through clear and detailed stories and examples, they demonstrate the dramatic approach to quality of life for people with dementia the approach can deliver. There is a strong emphasis on managerial and organisational issues, including getting staff 'on board', providing adequate support, budgeting, building effective partnerships and implementing change. Providing helpful insights and examples for good practice, this book is essential reading for all those involved in providing personalised care for people with dementia living in care homes, including care staff, care home managers, local authority commissioners, service providers and policy makers.
Author: United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Compensation, Pension, and Insurance Publisher: ISBN: Category : Disabled veterans Languages : en Pages : 100
Author: United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Compensation, Pension, and Insurance Publisher: ISBN: Category : Military pensions Languages : en Pages : 120
Author: Margaret Malone Publisher: Liturgical Press ISBN: 0879077166 Category : Religion Languages : en Pages : 192
Book Description
“How should we live in this house of God? We know that the way a building is shaped also helps in determining the way those within it live and relate. We are indeed formed by what we form. Qualities such as integrity, hospitality, humanity and beauty in a place will enable its dwellers to live lives in which such qualities are evident. The way we understand who we are and how we live will be reflected in our places and vice versa. Our places become bearers of meaning and memory.” —From Chapter 1In Living in the House of God, Margaret Malone draws on her study of and research on the Rule of Saint Benedict to show the ways in which this ancient rule can illuminate modern life. The broad gamut of topics this book examines—from Benedictine life as sacrament to Augustine’s influence on Benedict to obedience and the art of listening, among others—is itself a witness to the generous flexibility of the Rule, as Benedict proposes a way of life that truly corresponds to the deepest needs of the whole of human nature.
Author: Melissa Ford Publisher: ISBN: 9781600250767 Category : Business & Economics Languages : en Pages : 226
Book Description
Are you ready to turn Pro? Living Service tells the story of Melissa Ford's rise from struggling coach to thriving professional. Raw, honest and full of humor, Living Service details Melissa's insecurities and stumbles along the way, as well as the powerful insights and actions that transformed her practice-and her life. (Fully illustrated.)
Author: Marc Silvester
Author: Marc Silvester
Author: Gill Bailey
Author: United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Compensation, Pension, and Insurance
Author: Doug Wellman
Author: United States. Welfare Administration
Author: United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Compensation, Pension, and Insurance
Author: United States Price Administration Office. Region VIII
Author: 
Author: Margaret Malone
Author: Melissa Ford