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Successes and Failures of Knowledge Management

Successes and Failures of Knowledge Management PDF Author: Jay Liebowitz
Publisher: Morgan Kaufmann
ISBN: 0128053372
Category : Business & Economics
Languages : en
Pages : 242

Book Description
Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization's fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization. - Provides keen insights for knowledge management practitioners and educators - Conveys KM lessons learned through both successes and failures - Includes straightforward, jargon-free case studies and research developed by the leading KM researchers and practitioners across industries

Successes and Failures of Knowledge Management

Successes and Failures of Knowledge Management PDF Author: Jay Liebowitz
Publisher: Morgan Kaufmann
ISBN: 0128053372
Category : Business & Economics
Languages : en
Pages : 242

Book Description
Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization's fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization. - Provides keen insights for knowledge management practitioners and educators - Conveys KM lessons learned through both successes and failures - Includes straightforward, jargon-free case studies and research developed by the leading KM researchers and practitioners across industries

Self-Service in the Internet Age

Self-Service in the Internet Age PDF Author: David Oliver
Publisher: Springer Science & Business Media
ISBN: 1848002076
Category : Computers
Languages : en
Pages : 282

Book Description
Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls. Not only is this current book about doing something, but it also aims to present insights into how electronic commerce impacts upon the lives of everyday people; in other words, how electronic commerce is received, as well as how it is ‘done’. Accessing the Internet on a regular basis has become an established activity for many people. This activity gives academics and researchers the opportunity to observe and study the nature and effects of this engagement in society. The influence of the Internet in our social fabric also provides the incentive for organizations to implement a web presence. As expressed in the title Self-Service on the Internet: Expectations and Experiences, we aim to present the expectations or reasons for the availability of various services on the Internet, and social responses to these developments, i. e. the experiences. These are the two main dimensions to the chapters presented in this book. The major component in the title is self-service on the Internet. The term electronic commerce is too restrictive for our purpose as it tends towards commercial overtones, which do not especially concern us.

Self-help in Public Housing

Self-help in Public Housing PDF Author:
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 40

Book Description


The Art of Support

The Art of Support PDF Author: Francoise Tourniaire
Publisher: Lulu.com
ISBN: 1329873319
Category : Business & Economics
Languages : en
Pages : 389

Book Description
Are you a customer success or support executive curious about adapting industry best practices to your organization? Are you a newly-promoted customer success or support manager with plenty of ideas, but not much management experience? Or are you an executive with no hands-on experience with customer success, but wanting to learn more about how to decrease churn and improve revenue expansion from existing customers? The Art of Support is a practical guide for managers and executives that answers your questions. In it, you will find: - Best practices for customer success and support, from designing customer lifecycle journeys, to managing day-to-day activities, to measuring results. - Nuanced recommendations to build or improve your organization. - Dozens of practical tools you can use right away such as customer scorecards, sample support portfolios, hiring checklists, decision trees for selecting support models, job ladders, and budget templates.

Sixteen Successful Living Principles and Explanation: A Self-Help Guide for Personal Development and Leadership

Sixteen Successful Living Principles and Explanation: A Self-Help Guide for Personal Development and Leadership PDF Author: George Fewquay
Publisher: Dorrance Publishing
ISBN: 1480904090
Category : Self-Help
Languages : en
Pages : 30

Book Description
George Fewquay is the editor of this self-help personal development and leadership guide. In 1987 George founded Youth and Children Services, Inc., a non-profit organization for at-risk children and youth, for the purpose of providing short-term housing and care. Presently, George serves as the volunteer president and consultant and is responsible for development of programs. In addition, George has worked with delinquent youth for ten years and received his college training in the area of criminal justice in 1988. However, since 1990, George¿s skill and experience have been in recruiting, job placement, sales, marketing, teaching pre-employment skills, supervision, management, and leadership development. Finally, George has been teaching free leadership and personal development classes since 1997 to youth and adults in various correctional facilities. Direct all correspondence to: Youth and Children Services, Inc. 9855 Cargo Rd. Box 45085 St. Louis, Missouri, 63145 Or by calling (877) 388-8235

Psychological Foundations of Success

Psychological Foundations of Success PDF Author: Stephen J Kraus
Publisher: Next Level Sciences, Inc.
ISBN: 0972554017
Category : Success
Languages : en
Pages : 198

Book Description
In Psychological Foundation of Success, Stephen Kraus synthesizes decades of research on success and well-being, creating one of the most sophisticated and entertaining self-improvement books ever written. The result is a scientifically-valid five-step system for personal achievement that anyone can use.

SUCCEED

SUCCEED PDF Author: AGENDRA RANA
Publisher: Blue Rose Publishers
ISBN:
Category : Self-Help
Languages : en
Pages : 350

Book Description
Success is an excellent acquired quality of a person to sustain a strong spirit which can willfully overpower the dictums of mind. Even if a person possesses good physical strength, treasures of wealth and other resources, recognition among prominent personalities, but lack of self confidence, fails to provide the desired success. Every person, belonging to any age, religion or caste has an earnest desire to seek the achievements of the topmost level to command respect in the society. Perfection in any task is difficult but it requires prolonged efforts. Winning isn't about finishing in first place. It isn't about beating the others. It is about overcoming yourself, overcoming your body, your limitations, and your fears. Winning means surpassing yourself and turning your dreams into reality. Success hugs you in private but failure slaps you in public. Better learn and determine to succeed in life.

Knowledge of Self

Knowledge of Self PDF Author: Supreme Understanding
Publisher: Supreme Design Publishing
ISBN:
Category : Education
Languages : en
Pages : 636

Book Description
Do you know who - and what - you are? Do you know who you're meant to be? Do you know how to find the answers to questions like these? Knowledge of Self is the result of a process of self-discovery, but few of us know where to begin when we're ready to start looking deeper. Although self-actualization is the highest of all human needs, it is said that only 5% of people ever attain this goal. In the culture of the Nation of Gods and Earths, commonly known as the Five Percent, students are instructed that they must first learn themselves, then their worlds, and then what they must do in order to transform their world for the better. This often intense process has produced thousands of revolutionary thinkers in otherwise desperate environments, where poverty and hopelessness dominate. Until now, few mainstream publications have captured the brilliant yet practical perspectives of these luminary men and women. Knowledge of Self: A Collection of Writings on the Science of Everything in Life presents the thoughts of Five Percenters, both young and old, male and female, from all over the globe, in their own words. Through essays, poems, and even how-to articles, this anthology presents readers with an accurate portrait of what the Five Percent study and teach, as well as sound direction on how to answer timeless questions like: Who am I, and why am I here? Why is there so much injustice in the world, and what can be done about it? Who is God and where on Earth is he? How do I improve myself without losing myself? Why are people of color in the situations they're in? What can we do about the global problems of racism and poverty?

Mastering the Code: Strategies for Running a Successful Software Company

Mastering the Code: Strategies for Running a Successful Software Company PDF Author: Sindhu Arahvindhan
Publisher: Dr. RAJA
ISBN:
Category : Business & Economics
Languages : en
Pages : 129

Book Description
About to this eBook:- "Mastering the Code: Strategies for Running a Successful Software Company" is a comprehensive guide written by Sindhu Aravindhan, a seasoned Director in the Tech group of companies. Drawing from years of experience and expertise in the software industry, Sindhu shares invaluable insights and proven strategies for entrepreneurs, executives, and aspiring leaders aiming to thrive in the competitive world of software development. In this meticulously crafted eBook, Sindhu delves deep into the intricacies of building and managing a flourishing software company. From understanding the dynamic landscape of the industry to fostering a culture of innovation and excellence, each chapter is packed with practical advice and actionable steps to help readers navigate every aspect of their software business journey. Readers will learn how to: ● Define a compelling vision and mission for their company, setting the stage for success. ● Navigate the complexities of software development, from choosing the right methodologies to ensuring product quality and reliability. ● Attract and retain top talent, cultivating a team of passionate professionals dedicated to the company's mission.● Develop robust marketing and sales strategies to effectively reach and engage target markets. ● Manage finances wisely, securing funding and scaling the company for sustainable growth. ● Prioritize customer satisfaction and retention, building long-lasting relationships that drive success. ● Embrace change and innovation, staying ahead of the curve in a rapidly evolving industry. Through engaging narratives, practical examples, and insightful case studies, Sindhu empowers readers to master the code of running a successful software company, equipping them with the knowledge and tools needed to overcome challenges, seize opportunities, and achieve lasting success in today's competitive market. Whether you're a seasoned entrepreneur or a budding startup founder, "Mastering the Code" is your definitive guide to unlocking the full potential of your software business and thriving in the digital age.

Writing Successful Self-Help and How-To Books

Writing Successful Self-Help and How-To Books PDF Author: Jean Marie Stine
Publisher: Turner Publishing Company
ISBN: 0470346140
Category : Language Arts & Disciplines
Languages : en
Pages : 116

Book Description
"If you follow only a third of Jean's advice, you'll have a successful book." --Jeremy Tarcher, Publisher Jeremy P. Tarcher, Inc. "After Jean reworked my first draft, paperback rights sold for $137,000." --Timmen Cermak, M.D., author of A Time to Heal: The Road to Recovery for Adult Children of Alcoholics Mastering the craft and understanding the mechanics of writing self-help and how-to books is the key to getting publishers to take notice of your work. Now, in the first guide to writing self-help and how-to books, Jean Stine offers an insider's view of this growing genre. Her easy-to-follow program takes you step-by-step through the complete writing process. You'll learn the importance of: * Structure and Style * Clear, easy-to-understand exercises * Creating catchy and compelling titles, subtitles, and chapter headings * Using lists, charts, and graphs to maximum effect * Checklists and other interactive elements * Writing a proposal that sells * Negotiating permissions for quotations, photos, and illustrations * Preparing your manuscript for presentation to a publisher