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Author: AmyK Hutchens Publisher: ISBN: 9781949758627 Category : Languages : en Pages :
Book Description
What does it take to win big in business and life?In this landmark book, AmyK tackles the many issues that leaders face, but are afraid to talk about. Through creative character monologues and provocative questions, AmyK masterfully exposes the innermost secrets and fears of today's leaders. With gripping, dramatic and often hilarious stories, she might make you wonder if she's writing about you! And yes, she is¿ sort of.
Author: AmyK Hutchens Publisher: ISBN: 9781949758627 Category : Languages : en Pages :
Book Description
What does it take to win big in business and life?In this landmark book, AmyK tackles the many issues that leaders face, but are afraid to talk about. Through creative character monologues and provocative questions, AmyK masterfully exposes the innermost secrets and fears of today's leaders. With gripping, dramatic and often hilarious stories, she might make you wonder if she's writing about you! And yes, she is¿ sort of.
Author: Jeff Toister Publisher: ISBN: 9780692842003 Category : Languages : en Pages : 188
Book Description
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
Author: Ken Blanchard Publisher: Berrett-Koehler Publishers ISBN: 1626562008 Category : Business & Economics Languages : en Pages : 139
Book Description
The authors of Great Leaders Grow use a fable to lay out what is the secret to great leadership in this internationally bestselling guide. It’s a question that everyone in a position of authority—whether in a multinational corporation or a local volunteer group—wonders sooner or later. Here Ken Blanchard, whose books on leadership have sold over twenty million copies, and Mark Miller, who worked his way up from line worker to vice president of Chick-Fil-A, one of the largest fast-food restaurant chains in the country, uncover the secret that great leaders already know and detail what you need to do to truly inspire and motivate others. The authors get at the heart of what makes a leader successful using a classic business fable. Newly promoted but struggling young executive Debbie Brewster asks her mentor, “What is the secret of great leaders?” His reply—“great leaders serve”—flummoxes her, but over time he reveals the five fundamental ways that leaders succeed through service. Along the way, Debbie learns: • Why great leaders seem preoccupied with the future • How people on the team ultimately determine your success or failure • What three arenas require continuous improvement • Why true success in leadership has two essential components • How to knowingly strengthen—or unwittingly destroy—leadership credibility This new edition includes a leadership self-assessment so readers can measure to what extent they lead by serving and where they can improve. The authors have also added answers to the most frequently asked questions about how to apply the SERVE model in the real world. As practical as it is uplifting, The Secret shares Blanchard and Miller’s wisdom about leadership in a form that anyone can easily understand and implement. “You don’t have to be older to be a great leader. The Secret shows how to lay the foundation for powerful servant leadership early in your career to maximize your impact.” —Claire Diaz-Ortiz, Head of Corporate Innovation and Philanthropy at Twitter, Inc. and author of Twitter for Good and Hope Runs “When you learn The Secret, don't keep it to yourself. Share it and use it with your people. It will make a difference in their lives and their performance.” —Donald G. Soderquist, former Vice Chairman, Wal-Mart, and founder of the Soderquist Center for Leadership and Ethics, John Brown University “If you know The Secret, both relationships and results will prosper. It's a perfect move in your life from success to significance.” —Bob Buford, author of Halftime
Author: Stephen Arterburn Publisher: Thomas Nelson ISBN: 1418537365 Category : Religion Languages : en Pages : 304
Book Description
Every man has secrets. Whether they are sinful or simply not in your best interest. . . whether you wall them off or stuff them down deep, you are not alone. But as author Stephen Arterburn warns, secrets are also the most dangerous force within a man, so finding a way to deal with the unspoken fears and questions that threaten to undo you is among your most important tasks. In this book, the author of the million-selling Every Man's Battle series courageously exposes what nearly 4,000 men like you said they think, feel and question – about themselves, their work, their marriage and family, their finances, and their faith – but don't dare to talk about. He also affirms again and again that the strength it takes to keep your secrets safe can be redirected to make a better life and a stronger you. Throughout these pages, Arterburn not only fleshes out each of twenty-five secrets but gives perspective on where those secrets come from, why they feel so important, and how to respond to them . . . to make life, love, work, and leadership easier for you and for everyone who loves you.
Author: Skip Prichard Publisher: Center Street ISBN: 1478970936 Category : Business & Economics Languages : en Pages : 146
Book Description
Have you ever wondered why some people seem to catch all the breaks and win over and over again? What do the super successful know? What is standing between you and your wildest dreams? The Book of Mistakes will take you on an inspiring journey, following an ancient manuscript with powerful lessons that will transform your life. You'll meet David, a young man who with each passing day is more disheartened and stressed. Despite a decent job, apartment, and friends, he just feels hollow . . . until one day he meets a mysterious young woman and everything starts to change. In this self-help tale wrapped in fiction, you'll learn the nine mistakes that prevent many from achieving their goals. You'll learn how to overcome these hurdles and reinvent your life. This success parable is packed with wisdom that will help you discover and follow your personal purpose, push beyond your perceived capabilities, and achieve more than you ever dreamed possible. You'll find yourself returning again and again to a deceptively simple story that teaches actionable insights and enduring truths.
Author: Wess Roberts Publisher: Hachette+ORM ISBN: 0446535494 Category : Business & Economics Languages : en Pages : 99
Book Description
Explains how the legendary military commander's principles of leadership can be applied to contemporary business situations in the '90s.
Author: Jackie Jenkins-Scott Publisher: Career Press ISBN: 1632651599 Category : Business & Economics Languages : en Pages : 226
Book Description
"At its core, this book is about the intimate relationship between leadership and opportunity. Being a responsive leader means playing to win. Responsive leadership can thrive anywhere, unlike systematic leadership. The latter imposes methods and laws; principles govern action. In contrast, responsive leadership is a living, changing set of traits and skills that adapts to new people and environments. This book spotlights how to build the skills to be a leader in any environment"--
Author: Carrie Silver-Stock Publisher: Health Communications, Inc. ISBN: 0757313698 Category : Juvenile Nonfiction Languages : en Pages : 290
Book Description
Do You Know Someone with a Secret? This book is for every girl with a secret, which pretty much means every one. Our secrets help us, hurt us, and sometimes even haunt us beyond high school. Secrets like: I hate the way I look. My boyfriend yells at me. I'm cheating my way through chemistry. I lost my virginity and regret it. I sent a text message about my friend that wasn't true. I went to a party and didn't tell my parents. My mom drinks too much. By revealing the personal stories, struggles, and secrets of other teen girls, Carrie Silver-Stock shows how to deal with everyday stresses by being self-reliant, not silent, and how to get real about what matters. With tips and advice for teens and by teens, you'll learn how to: • Navigate the ups and downs of dating • Make and keep good friends • Deal with school (the social scene and grades) • Handle family drama • Survive the cyber scene • And more . . . Thousands of girls are joining the movement to share their secrets, ideas, and stories. What are you waiting for? Visit www.girlswithdreams.com.
Author: Noel Turnbull Publisher: Allen & Unwin ISBN: 176063624X Category : Business & Economics Languages : en Pages : 196
Book Description
Nicholas Jans identifies the distinctive egalitarian leadership principles behind the effectiveness of the Australian defence forces, and shows how they can be applied in any organisation at any level Australia's military consistently punches above its weight, and its approach to leadership is the key to its success. Developed over a century ago by fusing national values with battlefield imperatives, its approach has been fine-tuned over generations. It is now an adaptable and egalitarian leadership culture that ticks all the boxes for best practice. The military assumes no-one is born a natural leader, and that good training makes good leaders. Drawing on his own long military career and defence training programs, and on research, Nick Jans has identified the core principles of this consistently successful approach to leadership. These '3Rs' are the leadership skills which generate loyalty and commitment at an operational level, and they are just as successful in everyday team management as they are in the field. Leadership Secrets of the Australian Army includes real stories from the field and from workplaces, from everyday employees and from well-known leaders. It shows how you too can become a leader your team can believe in, and-equally importantly-how you can help them believe in themselves. 'Read it and be wise.' Lieutenant General David Morrison, AO
Author: Bruce Craven Publisher: Thomas Dunne Books ISBN: 1250301173 Category : Business & Economics Languages : en Pages : 303
Book Description
“When it comes to the most-anticipated business books of 2019, Win or Die: Leadership Secrets From Game of Thrones is the one to beat.”—Inc. A guide to leading without losing your head, inspired by the bestselling books and smash television series Game of Thrones. "When you play the game of thrones, you win or you die. There is no middle ground." —Cersei Lannister One of the great joys of Game of Thrones is strategizing what bold moves you'd make in this bloody, volatile world—from the comfort of your living room. And one of the great terrors of being a leader is knowing your real world can be just as brutal—and offices bring no comfort. Every day you're presented with opportunities and challenges, and must decide which roads to follow, which risks to confront, when to deny an opportunity and when to pursue the call to adventure. And you won't know whether you'll profit or fail while you're in the thick of it. In Win or Die: Leadership Secrets from Game of Thrones, Bruce Craven brilliantly analyzes the journeys of the best and worst leaders in Westeros, so that leaders can create their own narratives of success. Craven considers beloved characters such as Ned Stark, Jon Snow, Daenerys Targaryen, and Tyrion Lannister as they make terrible decisions and fatal mistakes, but also achieve incredible victories and surprising successes, learning and growing along their (often bloody) ways. Readers will learn how to face conflict and build resilience, develop contextual and emotional intelligence, develop their vision, and more. This entertaining and accessible guide will show readers how to turn danger into opportunity, even when dragons threaten.
Author: AmyK Hutchens
Author: AmyK Hutchens
Author: Jeff Toister
Author: Ken Blanchard
Author: Stephen Arterburn
Author: Skip Prichard
Author: Wess Roberts
Author: Jackie Jenkins-Scott
Author: Carrie Silver-Stock
Author: Noel Turnbull
Author: Bruce Craven