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Author: United States. Farmer Cooperative Service
Publisher:
ISBN:
Category : Agriculture, Cooperative
Languages : en
Pages : 514

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Author: Young-Tak Kim
Publisher: Springer Science & Business Media
ISBN: 3540457763
Category : Computers
Languages : en
Pages : 621

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Book Description
This book constitutes the refereed proceedings of the 9th Asia-Pacific Network Operations and Management Symposium, APNOMS 2006. The book presents 50 revised full papers and 25 revised short papers, organized in topical sections on management of ad hoc and sensor networks, network measurements and monitoring, mobility management, QoS management, management architectures and models, security management, E2E QoS and application management, management experience, NGN management, and IP-based network management.

Author: Kerm Henriksen
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 526

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Book Description
v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.

Author: Jay Kandampully
Publisher: Springer Science & Business Media
ISBN: 1461415535
Category : Business & Economics
Languages : en
Pages : 341

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Book Description
“Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.” ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University "With a growing understanding of service as a phenomenon and perspective of business and marketing, retailers are increasingly seeing the need to transform from distribution of products to service providers. This book includes considerable insight regarding the importance of the service perspective and how it can be implemented in retailing." --Christian Grönroos, Professor of Service and Relationship Marketing, CERS Centre for Relationship Marketing and Service Management, Hanken School of Economics, Finland "Consisting of chapters written by leading scholars in service management and retailing from around the world, this comprehensive book offers rich insights for how retailers can excel and achieve sustainable competitive advantage by invoking and implementing service management principles. This enlightening book is a valuable resource for students, researchers and practitioners with an interest in retailing." --A. "Parsu" Parasuraman, Professor of Marketing & The James W. McLamore Chair, School of Business Administration, University of Miami Coral Gables, Florida "Service excellence and service innovation are critical for success in today’s competitive retail marketplace. Service Management: The New Paradigm in Retailing provides a contemporary and transformative lens for accomplishing these essential goals." --Mary Jo Bitner, Professor, Director Center for Services Leadership, W.P. Carey School of Business, Arizona State University

Author: Rick DeLisi
Publisher: John Wiley & Sons
ISBN: 1119841909
Category : Business & Economics
Languages : en
Pages : 262

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Book Description
Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent. Digital Customer Service: Transforming Customer Experience for an On-Screen World traces the evolution of customer service—as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world. Written for Customer Service and Customer Experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities: Creating an excellent experience for customers that increases customer loyalty and profitability Driving down the cost of Customer Service/Support interactions, while increasing revenue through Sales interactions Moving quickly toward the goal of "digital transformation" We have discovered—in our research and our first-hand experience—that when companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there. And when you do, who wins? EVERYONE.

Author: United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Labor, Health and Human Services, Education, and Related Agencies
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 1584

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Book Description

Author: Inman Harvey
Publisher: Springer Science & Business Media
ISBN: 1461464099
Category : Computers
Languages : en
Pages : 215

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Book Description
SmartData empowers personal data by wrapping it in a cloak of intelligence such that it now becomes the individual’s virtual proxy in cyberspace. No longer will personal data be shared or stored in the cloud as merely data, encrypted or otherwise; it will now be stored and shared as a constituent of the binary string specifying the entire SmartData agent. This agent proactively builds-in privacy, security and user preferences, right from the outset, not as an afterthought. SmartData: Privacy Meets Evolutionary Robotics includes the advances made in the technology of simulating virtual worlds, together with the ideas emerging from fields of evolutionary robotics and embodied cognition within a framework of dynamical systems as an approach toward this ultimate goal. The book brings together top researchers in the field and addresses current personal data privacy challenges in the online-world.

Author: Shingo Ata
Publisher: Springer
ISBN: 3540754768
Category : Computers
Languages : en
Pages : 635

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Book Description
This book constitutes the refereed proceedings of the 9th Asia-Pacific Network Operations and Management Symposium, APNOMS 2007, held in Sapporo, Japan, October 2007. The 48 revised full papers and 30 revised short papers cover management of distributed networks, network configuration and planning, network security management, sensor and ad-hoc networks, network monitoring, routing and traffic engineering, management of wireless networks and security on wireless networks.

Author: Z. Zvonar
Publisher: Springer Science & Business Media
ISBN: 0792383516
Category : Computers
Languages : en
Pages : 357

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Book Description
The GSM system is undoubtedly the most successful second-generation digital mobile radio system. One of the key factors for this exceptional performance is the constant evolution of the GSM system and its derivatives. GSM: Evolution towards 3rd generation systems addresses new concepts in the GSM system, dealing both with standardized features as well as with theoretically and technologically feasible improvements which contribute to evolutionary changes in general. Ongoing efforts in GSM standardization are focused on Phase 2+ with gradual additions for a fast and modular evolution. Speech remains the prime service of cellular systems, with ongoing work on spectral efficiency taking into account the tradeoff between cost of the system and transmission quality. Most of the notable results from novel speech service implementations are addressed herein such as new EFR speech codec and Advanced Speech Cell Items (ASCI). Data capability in Phase 2+ has been covered under General Packet Radio Service (GPRS) and High-Speed Circuit Switched Data (HCSD) work items. Initiatives under CAMEL cover intelligent networking (IN) within the GSM framework. Dual mode operation in GSM includes not only dual-band solutions but also inter-networking with other systems like DECT or satellite systems. Numerous specific wireless applications such as inbuilding communications, WLL, etc., have also been developed based on GSM. To support the required changes a number of issues have to be solved in the radio part of the system. Deployment of adaptive antenna arrays for enhanced quality, interference suppression techniques and slow frequency hopping are among the techniques presented in the GSM framework. Dynamic evolution of GSM presents a platform for the introduction of UMTS. Presently, efforts are directed towards the standardization of the UMTS air interface in ETSI. Major trends in progress towards new radio interfaces are outlined including contributions from pan-European projects such as ATDMA, which was carried out under the RACE II framework, and the ACTS project AC090 FRAMES. GSM: Evolution towards 3rd generation systems comprises a collection of specially written contributions from GSM specialists. The information presented is essential reading for all researchers, engineers and managers working on GSM and third generation wireless systems. This book covers the most important advances in GSM that will have lasting impact on the system influencing third generation wireless systems.

Author:
Publisher: Destiny Image Publishers
ISBN: 0768422310
Category : Apostles
Languages : en
Pages : 1153

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Book Description
More than 25 years in the making, The Seamless Bible presents the entire New Testament arranged in sequential order, with special care given to preserve and blend the original New King James text into one continuous flow of events. The books of the New Testament are used to create a biblical biography of unique simplicity that details the life of Jesus. Every available reference was researched, and studied in the compilation of this book, including other versions of the bible, bible reference, and related scriptural texts.