Author: Juliane Bode Publisher: SAP PRESS ISBN: 9781592291212 Category : Customer relations Languages : en Pages : 407
Book Description
Now you can proactively avoid administration problems with CRM Middleware - whether they be performance losses or even complete system freezes - using this comprehensive book, based on the extensive experience of SAP Active Global Support. You'll learn the basics of data processing in the Middleware (input processing, validation, output processing) and get concrete troubleshooting advice. Plus, uncover a vast array of optimization options for all critical parts of the Middleware, as well as practical instruction on how to avoid system freezes and on how to handle those freezes once they've occurred. Based on CRM Release 5.0, this book is also highly useful for those still working with the older Release 4.0. In addition, wherever possible, the authors also provide you with sneak previews of the upcoming release 6.0 as well. Highlights Include: * Input processing and validation * Output processing * BDoc modelling and storage * Groupware integration * Exchanging your own data * Replication & Realignment * XML * Reorganizing the Middleware * Mass changes * Roadmaps for analyzing the Middleware
Author: Chandrakant Agarwal Publisher: SAP PRESS ISBN: 9781493210398 Category : Customer relations Languages : en Pages : 0
Book Description
Master the business processes and configuration for SAP Customer Relationship Management! This guide offers the details you need about key SAP CRM functionality and customization. Understand the key SAP CRM business processes and then configure the system for marketing, sales, and service. From master data to middleware to the web UI, get the answers you need to tailor SAP CRM for your own requirements.
Author: Chandrakant Agarwal Publisher: Packt Publishing Ltd ISBN: 1801070342 Category : Computers Languages : en Pages : 452
Book Description
Implement critical business processes with mySAP Business Suite to integrate key functions that add value to every facet of your organization Key FeaturesLearn master data concepts and UI technologies in SAP systemsExplore key functions of different sales processes, order fulfillment options, transportation planning, logistics execution processes, and customer invoicingConfigure the Order to Cash process in SAP systems and apply it to your business needsBook Description Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You'll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process. What you will learnDiscover master data in different SAP environmentsFind out how different sales processes, such as quotations, contracts, and order management, work in SAP CRMBecome well-versed with the steps involved in order fulfillment, such as basic and advanced ATP checks in SAP APOGet up and running with transportation requirement and planning and freight settlement with SAP TMSExplore warehouse management with SAP LES to ensure high transparency and predictability of processesUnderstand how to process customer invoicing with SAP ECCWho this book is for This book is for SAP consultants, SME managers, solution architects, and key users of SAP with knowledge of end-to-end business processes. Customers operating SAP CRM, SAP TMS, and SAP APO as part of daily operations will also benefit from this book by understanding the key capabilities and integration touchpoints. Working knowledge of SAP ECC, SAP CRM, SAP APO, SAP TMS, and SAP LES is necessary to get started with this book.
Author: Vivek Kale Publisher: CRC Press ISBN: 1482231425 Category : Business & Economics Languages : en Pages : 518
Book Description
In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.
Author: Hermann Gahm Publisher: SAP PRESS ISBN: 9781493213047 Category : ABAP/4 (Computer program language) Languages : en Pages : 0
Book Description
See how SAP HANA has changed ABAP Whether you're studying for certification or just want to see what's new, you can learn to design simple and advanced SAP HANA applications with ABAP by using this comprehensive guide. Learn to enable code pushdown, use new Open SQL enhancements and CDS views, and integrate native SAP HANA objects. Use detailed programming examples to develop database procedures and optimize your applications. You'll be programming for SAP HANA in no time Basic Principles Explore essential SAP HANA principles like in-memory technology and architecture, the SAP Web IDE, and AS ABAP database programming. Advanced Techniques Learn to use tools like InfoProviders, EasyQuery Interface, and the Application Function Modeler for SAP HANA. Discover how to integrate geographical data from SAP HANA in ABAP programs. Optimizing Existing Applications Get step-by-step instructions to help you optimize existing ABAP applications, and learn how to speed up applications with SAP HANA. Highlights: Code pushdown SAP Web IDE Eclipse CDS views SQLScript Native SAP HANA object integration Open SQL enhancements Geo-information Text searches Error analysis
Author: Tzanko Stefanov Publisher: SAP PRESS ISBN: 9781592293896 Category : Computers Languages : en Pages : 0
Book Description
If you work with SAP Web Client and want to improve your development skills, this is the book for you. Youll find practical information about specific development tasks in the SAP Web Client platform, and youll also learn the background information necessary to round out your understanding of each skill. In addition, you can explore detailed, concrete, CRM-based case studies that are carried from chapter to chapter. This comprehensive guide will provide invaluable instruction and insight to any developer in his day-to-day work with SAP Web Client.
Author: Uwe Blumöhr Publisher: SAP PRESS ISBN: 9781592294008 Category : Computer integrated manufacturing systems Languages : en Pages : 0
Book Description
Need to know about Variant Configuration in SAP? Look no further. This is your complete resource to implementing, setting up, and using variant configuration with SAP ERP 6.0 and CRM 2007. Youll learn about the business processes and integration issues, details of configuration in SAP CRM, special features of industry solutions, extensions of SAP customers and partners, and the selected challenges of using variant configuration. The book provides real-world case studies and customer examples, so you can learn about the dos and donts of variant configuration projects in a business environment.
Author: Juliane Bode
Author: Chandrakant Agarwal
Author: Stephen Johannes
Author: Chandrakant Agarwal
Author: Vivek Kale
Author: Hermann Gahm
Author: Luke Marson
Author: Rüdiger Buck-Emden
Author: Tzanko Stefanov
Author: Uwe Blumöhr