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Author: Charles L. Howard Publisher: American Bar Association ISBN: 9781604427783 Category : Law Languages : en Pages : 678
Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Author: Charles L. Howard Publisher: American Bar Association ISBN: 9781604427783 Category : Law Languages : en Pages : 678
Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Author: Ontario. Legislative Assembly. Standing Committee on the Ombudsman Publisher: Standing Committee on the Ombudsman ISBN: Category : Law Languages : en Pages : 192
Book Description
The Ombudsman Act was passed in 1975. Since that time, no general review of the effectiveness of the Office of the Ombudsman or the Act in meeting their objectives had been undertaken. It was concluded that since much has changed since the Act was first passed, a more general review of the Office should be conducted. The report is organized into two halves. The first half is devoted to examining issues related to the Ombudsman's mandate, power and procedures. This includes developments with respect to the scope of the Ombudsman's function, matters related to the Ombudsman's accessibility, the process for reviewing complaints and the Ombudsman's jurisdiction. The second half of the report examines in considerable detail the Ombudsman's relationship with the government and the Legislature.
Author: Trevor Buck Publisher: Routledge ISBN: 1317022424 Category : Law Languages : en Pages : 309
Book Description
The statutory duty of public service ombudsmen (PSO) is to investigate claims of injustice caused by maladministration in the provision of public services. This book examines the modern role of the ombudsman within the overall emerging system of administrative justice and makes recommendations as to how PSO should optimize their potential within the wider administrative justice context. Recent developments are discussed and long standing questions that have yet to be adequately resolved in the ombudsman community are re-evaluated given broader changes in the administrative justice sector. The work balances theory and empirical research conducted in a number of common law countries. Although there has been much debate within the ombudsman community in recent years aimed at developing and improving the practice of ombudsmanry, this work represents a significant advance on current academic understanding of the discipline.
Author: James T. Ziegenfuss, Jr. Publisher: McFarland ISBN: 0786485329 Category : Business & Economics Languages : en Pages : 215
Book Description
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Author: Marc Hertogh Publisher: Edward Elgar Publishing ISBN: 1786431254 Category : Law Languages : en Pages : 550
Book Description
The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.
Author: Matthew Groves Publisher: Bloomsbury Publishing ISBN: 1509943250 Category : Law Languages : en Pages : 411
Book Description
Ombudsmen are a global phenomenon. They are also a critical part of the public law frameworks of modern liberal democracies. This is the first edited collection to examine the place of the ombudsman in the modern state. It brings together key international scholars to discuss current and future challenges for the Ombudsman institution and the systems of government within which they operate. The book is international in scope with authors heralding from most continents - Canada, the Netherlands, the United Kingdom, Australia, New Zealand, Hong Kong, South Africa, Germany, and Austria. This global analysis is both in-depth and expansive in its coverage of the operation of Ombudsmen across civil and common law legal systems. The book has two key themes: - The enduring question of the location and operation of Ombudsmen within public law systems in a changing state, and - The challenges faced by Ombudsmen in contemporary governance. This collection adds to the public law scholarship by addressing a common problem faced by all avenues of public law review – the evolving nature of modern public administration.
Author: Charles L. Howard Publisher: ISBN: 9781639050543 Category : Abuse of administrative power Languages : en Pages :
Book Description
"Many people and organizations do not understand what organizational ombuds are and how they work. They want to know what value these programs really add, and they frequently express skepticism about ombuds' claim of confidentiality and how these programs can operate independently within an organization when an ombuds may be an employee of the organization. This book is a practical guide for those who have questions such as these about organizational ombuds programs and how they operate"--
Author: Jose Miguel Abito Publisher: ISBN: 0199386153 Category : Business & Economics Languages : en Pages : 263
Book Description
Jose Miguel Abito, David Besanko, and Daniel Diermeier argue that harm to a firm's reputation is one of the strongest and most practical tools of contemporary corporate activism and explains the numerous campaigns as well as the response of companies. Through a straightforward dynamic model focusing on the interaction of the firm and activists, the authors show how both the firm's existing reputation and various activist tactics influence actions and outcomes of both the firm and the activists.
Author: United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Environment and Hazardous Materials Publisher: ISBN: Category : Law Languages : en Pages : 96
Author: Charles L. Howard
Author: Charles L. Howard
Author: Ontario. Legislative Assembly. Standing Committee on the Ombudsman
Author: Trevor Buck
Author: James T. Ziegenfuss, Jr.
Author: Jo Harris-Wehling
Author: Marc Hertogh
Author: Matthew Groves
Author: Charles L. Howard
Author: Jose Miguel Abito
Author: United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Environment and Hazardous Materials