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Author: Lewis S Eisen Publisher: ISBN: 9781988749020 Category : Business & Economics Languages : en Pages : 96
Book Description
Policy instruments should be clear, succinct, and respectful. This book will make you rethink the way you write policies, guidelines, regulations, and similar documents. You will see how the wording of your rules reveals the amount of respect you have for the people they are directed to-or betrays the lack of it.
Author: Lewis S Eisen Publisher: ISBN: 9781988749020 Category : Business & Economics Languages : en Pages : 96
Book Description
Policy instruments should be clear, succinct, and respectful. This book will make you rethink the way you write policies, guidelines, regulations, and similar documents. You will see how the wording of your rules reveals the amount of respect you have for the people they are directed to-or betrays the lack of it.
Author: Jennifer Cook Publisher: Jessica Kingsley Publishers ISBN: 0857006851 Category : Psychology Languages : en Pages : 282
Book Description
Being a teen or tween isn't easy for anyone but it can be especially tough for Asperkids. Jennifer O'Toole knows; she was one! This book is a top secret guide to all of the hidden social rules in life that often seem strange and confusing to young people with Asperger syndrome. The Asperkid's (Secret) Book of Social Rules offers witty and wise insights into baffling social codes such as making and keeping friends, blending in versus standing out from the crowd, and common conversation pitfalls. Chock full of illustrations, logical explanations, and comic strip practice sessions, this is the handbook that every adult Aspie wishes they'd had growing up. Ideal for all 10-17 year olds with Asperger syndrome, this book provides inside information on over thirty social rules in bite-sized chunks that older children will enjoy, understand, and most importantly use daily to navigate the mysterious world around them.
Author: Brigitte Gawenda Kimichik Publisher: BrownBooks.ORM ISBN: 1612543359 Category : Business & Economics Languages : en Pages : 197
Book Description
An accessible guide to understanding what qualifies as sexual harassment and how to combat it, using the simple rules children learn on the playground. One of today’s most hotly discussed topics is sexual harassment in the workplace: what it looks like, how to prevent it, and what to do about it. So many people don’t realize that they have been victims of sexual harassment or that they have a right to speak up and demand different treatment. Many don’t realize that they are committing it, thanks certain behaviors being dismissed, forgiven, or ignored for many years when they should have been corrected long ago. In the heat of today’s #MeToo movement, Brigitte Gawenda Kimichik, JD, and J.R Tomlinson take things back to basics by applying the rules we all learned on the playground to the modern-day workplace, thus making clear to everyone what is and what isn’t OK. Play Nice: Playground Rules for Respect in the Workplace is an indispensable resource—both for empowering those who wish to reassert their boundaries and for teaching allies how to help in this fight. Praise for Play Nice “Chock full of smart, strategic advice to help anyone suffering from toxic behavior in the workplace. When you finish this book, you will realize that equal rights for women is not some far-off ideal but a reality that that soon can be achieved.” —Skip Hollandsworth, Executive Editor, Texas Monthly “For real change to occur, it is imperative that we all start holding ourselves responsible for ensuring everyone is treated respectfully. Play Nice is a giant step in the right direction. This book should be mandatory reading for all organizations and parents.” —Vanessa Fox Corp. VP, Chief Development Officer, Jack in the Box “This is a must-read for any human resources executive, any woman embarking on her professional career, and any bystander (male or female) who is not sure what to do when faced with bad behavior.” —Joel L. Ross, former General Counsel of Trammell Crow Company and retired partner of Vinson & Elkins LLP
Author: Lewis S Eisen Publisher: Pixley Press ISBN: 9781988749068 Category : Languages : en Pages : 188
Book Description
Often organizations claim to hold "respect for others" as a core value, but when you look at their policy documents, the story is different. Whether they call them "policies," "standards," or simply "rules," too often they sound like a sergeant barking orders at the troops. That tone of voice might have been acceptable in the past but it is not effective in today's workplace. As you update your corporate, administrative, and operational policies to meet changing times, this book invites you to rethink how you draft rules. It shows you how to - organize and reduce the length of policy instruments - sound strict without sounding dictatorial or combative - eliminate negative messaging - choose words that encourage compliance, and - reduce the time required for drafting and approval. Employees and customers expect to be spoken to with respect. Poorly-written rules reflect badly on your organization, even when they exist only as the remnants of a culture your organization had in the past. Well-written rules invite engagement. They are positive and helpful, focusing on targets and collaboration rather than prohibitions and punishments. A few improvements can make your policies easier to follow, enforce, and audit.
Author: Lisa Anna Palmer Publisher: Morgan James Publishing ISBN: 1642798282 Category : Business & Economics Languages : en Pages : 248
Book Description
A guide to being the best leader possible in business, or anywhere. Are you a manager or director climbing the ranks, a founder who’s busy growing your army, or a formal leader in any field? If yes, you need to retain talented employees and inspire them to contribute their very best at work using methods that go beyond command-and-control leadership. So, how do you get the competitive edge in today’s rapidly evolving workplace? In Light a Fire in Their Hearts, leadership expert Lisa Anna Palmer guides you through the leadership journey. She shares powerful stories and techniques drawn from over thirty great leaders—a team of virtual mentors who impart their wisdom how to: Understand the impact of leaders on people, the planet, and the bottom line Raise your self-awareness and shift to a great people leader mindset Overcome challenges not typically taught in business school Use the “Light Your Leadership” approach to tap into the top competitive advantage in twenty-first century business Using a fun-to-read, conversational style, this book provides modern leaders with a guide for lighting a fire in the hearts of employees, igniting engagement, and helping you and your company succeed. “Wonderful leadership book with a premise I love. To ignite employees’ passions and inspire them to be and do their best at work, you need to light a fire in their hearts. The world needs more of this right now.” —Marci Shimoff, #1 New York Times–bestselling author of Happy for No Reason
Author: Joanna Coles Publisher: HarperCollins ISBN: 0062652605 Category : Family & Relationships Languages : en Pages : 230
Book Description
"For those looking for a smart, no-bullshit, effective guide to finding love, look no further."—Esther Perel, author of Mating in Captivity "While I’m not sure what Carrie Bradshaw would have made of today’s new world of dating, I do know this: armed with Love Rules, she would have figured it all out in one season."—Sarah Jessica Parker Sheryl Sandberg empowered women to lean in. Arianna Huffington Encouraged them to thrive. Now, Joanna Coles guides them on their most important journey: finding love. Love Rules will enable you to identify what you want in a relationship, when you should pursue it, and how to find it. Just as there is junk food, there is junk love. And like junk food, junk love is fast, convenient, attractively packaged, widely available, superficially tasty—and leaves you hungering for more. And both junk food and junk love require enormous amounts of willpower to resist. Social media and online dating sites have become the supermarkets of our relationship lives. You have to wade through rows of cupcakes and potato chips to find the produce aisle, where those relationships grounded in intimacy and trust live—the ones worth your investment. A diet book for romantic relationships, Love Rules first asks women to re-assess the way they think about their relationships, and then helps them use that newfound awareness to navigate their love lives more successfully in this very modern, fast-paced—and often lonely—digital age. In these pages leading media exec and former Editor in Chief of Cosmopolitan and Marie Claire Joanna Coles provides a series of simple guidelines for finding worthwhile love: fifteen rules—love "hacks." She also explains how to use dating apps effectively to expand real world connections and how to avoid DADD—dating attention—deficit disorder, where the tantalizing promise of someone better appears to be only the next swipe away.
Author: Lee Cockerell Publisher: Crown Currency ISBN: 0770435610 Category : Business & Economics Languages : en Pages : 210
Book Description
The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the Rules for serving customers so well they'll never want to do business with anyone but you. For example: Rule #1: Customer Service Is Not a Department Rule #3: Great Service Follows the Laws of Gravity Rule #5: Ask Yourself "What Would Mom Do?" Rule #19: Be a Copycat Rule #25. Treat Every Customer like a Regular Rule #39: Don’t Try Too Hard As simple as they are profound, these principles have been shown to work in companies as large as Disney and as small as a local coffee shop; from businesses selling cutting-edge technologies like computer tablets to those selling products as timeless as shoes and handbags; at corporations as long-standing as Ford Motors and those as nascent as a brand new start-up. And they have been proven indispensible at all levels of a company, from managers responsible for hiring and training employees, setting policies and procedures, and shaping the company culture to front line staff who deal directly with clients and customers Chock-full of universal advice, applicable online and off, The Customer Rules is the essential handbook for service excellence everywhere.
Author: Cynthia Lord Publisher: ISBN: 9781417829569 Category : Languages : en Pages : 0
Book Description
Twelve-year-old Catherine just wants a normal life. Which is near impossible when you have a brother with autism and a family that revolves around his disability. She's spent years trying to teach David the rules from a peach is not a funny-looking apple to keep your pants on in public---in order to head off David's embarrassing behaviors. But the summer Catherine meets Jason, a surprising, new sort-of friend, and Kristi, the next-door friend she's always wished for, it's her own shocking behavior that turns everything upside down and forces her to ask: What is normal?
Author: Lewis S Eisen
Author: Lewis S Eisen
Author: Jennifer Cook
Author: Brigitte Gawenda Kimichik
Author: Lewis S Eisen
Author: Bridget Levin
Author: George Washington
Author: Lisa Anna Palmer
Author: Joanna Coles
Author: Lee Cockerell
Author: Cynthia Lord