Author: Thomas G. Blomberg
Publisher: Routledge
ISBN: 1317571991
Category : Social Science
Languages : en
Pages : 499
Book Description
Advancing Criminology and Criminal Justice Policy is a definitive sourcebook that is comprised of contributions from some of the most recognized experts in criminology and criminal justice policy. The book is essential reading for students taking upper level courses and seminars on crime, public policy and crime prevention, as well as for policy makers within the criminal justice sphere. There has been a growing recognition of the importance of evidence-based criminal justice policies from criminologists, policymakers, and practitioners. Yet, despite governmental and professional association efforts to promote the role of criminological research in criminal justice policy, political ideologies, fear, and the media heavily influence criminal justice policies and practices. Bridging the gap between research and policy, this book provides the best-available research evidence, identifies strategies for informing policy and offers direct policy recommendations for a number of pressing contemporary issues in criminal justice, including: Delinquency, intervention programs and community crime prevention, Problem-oriented policing and the science of hot-spot policing, Sentencing and drug courts, Community corrections, incarceration and rehabilitation, Mental illness, gender, aging and indigenous communities.
Advancing Criminology and Criminal Justice Policy
Author: Thomas G. Blomberg
Publisher: Routledge
ISBN: 1317571991
Category : Social Science
Languages : en
Pages : 499
Book Description
Advancing Criminology and Criminal Justice Policy is a definitive sourcebook that is comprised of contributions from some of the most recognized experts in criminology and criminal justice policy. The book is essential reading for students taking upper level courses and seminars on crime, public policy and crime prevention, as well as for policy makers within the criminal justice sphere. There has been a growing recognition of the importance of evidence-based criminal justice policies from criminologists, policymakers, and practitioners. Yet, despite governmental and professional association efforts to promote the role of criminological research in criminal justice policy, political ideologies, fear, and the media heavily influence criminal justice policies and practices. Bridging the gap between research and policy, this book provides the best-available research evidence, identifies strategies for informing policy and offers direct policy recommendations for a number of pressing contemporary issues in criminal justice, including: Delinquency, intervention programs and community crime prevention, Problem-oriented policing and the science of hot-spot policing, Sentencing and drug courts, Community corrections, incarceration and rehabilitation, Mental illness, gender, aging and indigenous communities.
Publisher: Routledge
ISBN: 1317571991
Category : Social Science
Languages : en
Pages : 499
Book Description
Advancing Criminology and Criminal Justice Policy is a definitive sourcebook that is comprised of contributions from some of the most recognized experts in criminology and criminal justice policy. The book is essential reading for students taking upper level courses and seminars on crime, public policy and crime prevention, as well as for policy makers within the criminal justice sphere. There has been a growing recognition of the importance of evidence-based criminal justice policies from criminologists, policymakers, and practitioners. Yet, despite governmental and professional association efforts to promote the role of criminological research in criminal justice policy, political ideologies, fear, and the media heavily influence criminal justice policies and practices. Bridging the gap between research and policy, this book provides the best-available research evidence, identifies strategies for informing policy and offers direct policy recommendations for a number of pressing contemporary issues in criminal justice, including: Delinquency, intervention programs and community crime prevention, Problem-oriented policing and the science of hot-spot policing, Sentencing and drug courts, Community corrections, incarceration and rehabilitation, Mental illness, gender, aging and indigenous communities.
Open public services
Author: Great Britain: Cabinet Office
Publisher: The Stationery Office
ISBN: 9780101814522
Category : Political Science
Languages : en
Pages : 60
Book Description
This White paper puts forward a comprehensive policy framework across public services. It sets out the principles for reforming public services and how they apply to existing policies. It also, crucially, outlines a range of wider ambitions for further consultation. The Government plans to follow five principles for modernising public services: wherever possible choice will be increased; public services should be decentralised to the lowest possible level; public services should be open to a range of providers; ensuring fair access to public services and that public services should be accountable to users and to taxpayers. In applying these principles it is recognised that different public services have different characteristics and the proposals are tailored accordingly. In essence, three different categories of public services are identified: individual services; neighbourhood services; and commissioned services. For individual services the aim is to put power in the hands of the people who use them; for neighbourhood services the aim is to put power in the hands of the elected councils; and for commissioned services, the intention is to open up and, where appropriate, decentralise commissioning to ensure greater quality and diversity.
Publisher: The Stationery Office
ISBN: 9780101814522
Category : Political Science
Languages : en
Pages : 60
Book Description
This White paper puts forward a comprehensive policy framework across public services. It sets out the principles for reforming public services and how they apply to existing policies. It also, crucially, outlines a range of wider ambitions for further consultation. The Government plans to follow five principles for modernising public services: wherever possible choice will be increased; public services should be decentralised to the lowest possible level; public services should be open to a range of providers; ensuring fair access to public services and that public services should be accountable to users and to taxpayers. In applying these principles it is recognised that different public services have different characteristics and the proposals are tailored accordingly. In essence, three different categories of public services are identified: individual services; neighbourhood services; and commissioned services. For individual services the aim is to put power in the hands of the people who use them; for neighbourhood services the aim is to put power in the hands of the elected councils; and for commissioned services, the intention is to open up and, where appropriate, decentralise commissioning to ensure greater quality and diversity.
Putting Things Right
Author: Great Britain. Parliamentary and Health Service Ombudsman
Publisher: The Stationery Office
ISBN: 9780102959048
Category : Political Science
Languages : en
Pages : 100
Book Description
In 2007-08 the Parliamentary Ombudsman received 7,341 complaints about government departments and a range of other public bodies. Of these, 2,574 were about the Department for Work and Pensions (DWP). This is not surprising given the size and nature of DWP's business, serving as they do over 20 million customers at any one time. It is understandable, even inevitable, that mistakes will happen. What is important is how DWP dealt with the complaints arising from mistakes. Many, but by no means all, of the complaints received could have been resolved much sooner and by DWP themselves, if the complaint handling had been more customer focused. This report contains an anonymised digest of selected cases, highlighting poor information, delays, poor record-keeping, poor communication. Local resolution of complains should be the most efficient way to secure an appropriate outcome. It is hoped the report will encourage DWP to seek ways to improve the service they provide to citizens.
Publisher: The Stationery Office
ISBN: 9780102959048
Category : Political Science
Languages : en
Pages : 100
Book Description
In 2007-08 the Parliamentary Ombudsman received 7,341 complaints about government departments and a range of other public bodies. Of these, 2,574 were about the Department for Work and Pensions (DWP). This is not surprising given the size and nature of DWP's business, serving as they do over 20 million customers at any one time. It is understandable, even inevitable, that mistakes will happen. What is important is how DWP dealt with the complaints arising from mistakes. Many, but by no means all, of the complaints received could have been resolved much sooner and by DWP themselves, if the complaint handling had been more customer focused. This report contains an anonymised digest of selected cases, highlighting poor information, delays, poor record-keeping, poor communication. Local resolution of complains should be the most efficient way to secure an appropriate outcome. It is hoped the report will encourage DWP to seek ways to improve the service they provide to citizens.
An Inquiry Into the Culture, Practices and Ethics of the Press
Author: Leveson Inquiry
Publisher: The Stationery Office
ISBN: 9780102981100
Category : Political Science
Languages : en
Pages : 50
Book Description
The main report is available separately (HC 780, ISBN 9780102981063).
Publisher: The Stationery Office
ISBN: 9780102981100
Category : Political Science
Languages : en
Pages : 50
Book Description
The main report is available separately (HC 780, ISBN 9780102981063).
Pursuing Good Governance
Author: Hugh Corder
Publisher:
ISBN: 9781928309307
Category : Administrative law
Languages : en
Pages : 150
Book Description
"In the age of democratic constitutional government, every citizen expects to be treated fairly by the public administration. Constitutions adopted after 1990 have increasingly contained provisions that oblige the public administration to act lawfully, reasonably and procedurally fairly, and frequently grant citizens the legal right to seek review of administrative action affecting them. Southern African nations have led the way in this movement, closely followed by those in east Africa. This book brings together critical accounts of the development of the broad administrative justice landscape in seven national jurisdictions located in these regions. It does this by analysing trends in the review authority and practice of the superior courts, as well as significant developments in non-judicial monitoring institutions, such as ombuds offices, human rights commissions, and mechanisms to access official information."--Back cover.
Publisher:
ISBN: 9781928309307
Category : Administrative law
Languages : en
Pages : 150
Book Description
"In the age of democratic constitutional government, every citizen expects to be treated fairly by the public administration. Constitutions adopted after 1990 have increasingly contained provisions that oblige the public administration to act lawfully, reasonably and procedurally fairly, and frequently grant citizens the legal right to seek review of administrative action affecting them. Southern African nations have led the way in this movement, closely followed by those in east Africa. This book brings together critical accounts of the development of the broad administrative justice landscape in seven national jurisdictions located in these regions. It does this by analysing trends in the review authority and practice of the superior courts, as well as significant developments in non-judicial monitoring institutions, such as ombuds offices, human rights commissions, and mechanisms to access official information."--Back cover.
Inquiry Into Financial Products and Services in Australia
Author: Australia. Parliament. Joint Committee on Corporations and Financial Services
Publisher:
ISBN: 9781742292113
Category : Financial services industry
Languages : en
Pages : 218
Book Description
"On 25 February 2009 the Parliamentary Joint Committee on Corporations and Financial Services resolved to inquire into and report by 23 November 2009 on the issues associated with recent financial product and services provider collapses, such as Storm Financial, Opes Prime and other similar collapses ... "--P. vii.
Publisher:
ISBN: 9781742292113
Category : Financial services industry
Languages : en
Pages : 218
Book Description
"On 25 February 2009 the Parliamentary Joint Committee on Corporations and Financial Services resolved to inquire into and report by 23 November 2009 on the issues associated with recent financial product and services provider collapses, such as Storm Financial, Opes Prime and other similar collapses ... "--P. vii.
Managing Unreasonable Complainant Conduct Practice Manual
Author: NSW Ombudsman
Publisher:
ISBN: 9781921132384
Category : Complaints (Administrative procedure)
Languages : en
Pages : 70
Book Description
Publisher:
ISBN: 9781921132384
Category : Complaints (Administrative procedure)
Languages : en
Pages : 70
Book Description
Responsive and accountable?
Author: Great Britain: Parliamentary and Health Service Ombudsman
Publisher: The Stationery Office
ISBN: 9780102975116
Category : Political Science
Languages : en
Pages : 60
Book Description
This report reveals complaint handling across government to be inconsistent, haphazard and unaccountable, operating without any overarching design, overall standards or common performance framework. This is unhelpful for people who want to change their experience of interacting with a public service by making a complaint. It also means opportunities to improve public services through complaint handling are being missed. There is no shared view across government of the standard of complaint handling that a member of the public can reasonably expect. Complainants may be required to navigate anything between one and four stages of a complaint procedure before 'local resolution' is completed and the complainant can bring their complaint to the Ombudsman. The absence of any clear methodology or machinery to share best practice, or ensure lessons from complaints are learnt across government departments, increases the likelihood of the same mistakes being repeated again and again. The Ombudsman's Principles of Good Complaint Handling are a good starting point for government in the task of ensuring that all departments share an understanding of the importance of fairness, transparency, and accountability. But there is a need for strong leadership from the top, committed to developing a culture across the civil service that values complaints. The report covers the survey of departments, case studies, and gives statistics on complaint handling and the financial costs of poor complaint handling.
Publisher: The Stationery Office
ISBN: 9780102975116
Category : Political Science
Languages : en
Pages : 60
Book Description
This report reveals complaint handling across government to be inconsistent, haphazard and unaccountable, operating without any overarching design, overall standards or common performance framework. This is unhelpful for people who want to change their experience of interacting with a public service by making a complaint. It also means opportunities to improve public services through complaint handling are being missed. There is no shared view across government of the standard of complaint handling that a member of the public can reasonably expect. Complainants may be required to navigate anything between one and four stages of a complaint procedure before 'local resolution' is completed and the complainant can bring their complaint to the Ombudsman. The absence of any clear methodology or machinery to share best practice, or ensure lessons from complaints are learnt across government departments, increases the likelihood of the same mistakes being repeated again and again. The Ombudsman's Principles of Good Complaint Handling are a good starting point for government in the task of ensuring that all departments share an understanding of the importance of fairness, transparency, and accountability. But there is a need for strong leadership from the top, committed to developing a culture across the civil service that values complaints. The report covers the survey of departments, case studies, and gives statistics on complaint handling and the financial costs of poor complaint handling.
Office of the Parliamentary Commissioner for Administration
Author: Great Britain. Parliamentary Commissioner for Administration
Publisher:
ISBN: 9780102921632
Category : Ombudspersons
Languages : en
Pages : 52
Book Description
The Parliamentary Ombudsman deals with complaints from members of the public, which have been referred by a MP, regarding maladministration by government departments, agencies, and other named public bodies. Examples of maladministration include: avoidable delay, failure to follow correct procedures, neglecting to inform an individual of appeal rights, unfairness or bias, misleading or inadequate advice or a failure. During the year, the Office of the Parliamentary Ombudsman received 1,973 new complaints, compared with 2,139 the previous year; and settled a record 2,235 complaints, including 136 statutory investigations. The annual report reviews the Office's workload and achievements during 2002-03 and also provides summaries of investigated cases and looks at developments regarding access to official information.
Publisher:
ISBN: 9780102921632
Category : Ombudspersons
Languages : en
Pages : 52
Book Description
The Parliamentary Ombudsman deals with complaints from members of the public, which have been referred by a MP, regarding maladministration by government departments, agencies, and other named public bodies. Examples of maladministration include: avoidable delay, failure to follow correct procedures, neglecting to inform an individual of appeal rights, unfairness or bias, misleading or inadequate advice or a failure. During the year, the Office of the Parliamentary Ombudsman received 1,973 new complaints, compared with 2,139 the previous year; and settled a record 2,235 complaints, including 136 statutory investigations. The annual report reviews the Office's workload and achievements during 2002-03 and also provides summaries of investigated cases and looks at developments regarding access to official information.
The work of the Local Government Ombudsman
Author: Great Britain: Parliament: House of Commons: Communities and Local Government Committee
Publisher: The Stationery Office
ISBN: 9780215046819
Category : Political Science
Languages : en
Pages : 96
Book Description
The Communities and Local Government Committee calls on the Local Government Ombudsman (LGO) to raise its game significantly. To deliver its role as independent arbitrator in disputes about unfair treatment or service failure by local authorities, the Local Government Ombudsman must tackle operational inefficiencies rapidly and conduct its own activities with credible effectiveness. The LGO must implement the changes identified by the recent Strategic Business Review. The LGO management's rationale for not publishing the 2011 Strategic Business Review in full was unconvincing and suggests there may be insufficient appetite for change within the LGO. The LGO must explain which findings from the Strategic Business Review will be implemented in full and in part, and provide a timetable for this. It also needs to set out the arrangements and timetable for appointing the new Chief Operating Officer (and their responsibilities). In future the LGO must be completely clear with all parties about the criteria it applies in order to determine whether cases are assigned to be resolved through a mediated process to achieve redress, or are allocated for full investigation and formal determination. Likewise the LGO must be transparent about the procedures that apply when any case is moved from one process to another - such as when mediation fails. The Government must explain how it will monitor the implementation of reorganisation at the LGO. An annual, independent staff survey should be reinstated at the LGO with results published.
Publisher: The Stationery Office
ISBN: 9780215046819
Category : Political Science
Languages : en
Pages : 96
Book Description
The Communities and Local Government Committee calls on the Local Government Ombudsman (LGO) to raise its game significantly. To deliver its role as independent arbitrator in disputes about unfair treatment or service failure by local authorities, the Local Government Ombudsman must tackle operational inefficiencies rapidly and conduct its own activities with credible effectiveness. The LGO must implement the changes identified by the recent Strategic Business Review. The LGO management's rationale for not publishing the 2011 Strategic Business Review in full was unconvincing and suggests there may be insufficient appetite for change within the LGO. The LGO must explain which findings from the Strategic Business Review will be implemented in full and in part, and provide a timetable for this. It also needs to set out the arrangements and timetable for appointing the new Chief Operating Officer (and their responsibilities). In future the LGO must be completely clear with all parties about the criteria it applies in order to determine whether cases are assigned to be resolved through a mediated process to achieve redress, or are allocated for full investigation and formal determination. Likewise the LGO must be transparent about the procedures that apply when any case is moved from one process to another - such as when mediation fails. The Government must explain how it will monitor the implementation of reorganisation at the LGO. An annual, independent staff survey should be reinstated at the LGO with results published.