Improving Public Service Delivery PDF Download

Author: Peter C. Humphreys
Publisher: Institute of Public Administration
ISBN: 9781902448008
Category : Administrative agencies
Languages : en
Pages : 108

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Author: Ireland. Department of the Environment
Publisher:
ISBN:
Category : Political Science
Languages : en
Pages : 132

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Author: Martin L. Friedland
Publisher: Canadian Government Publishing
ISBN:
Category : Law
Languages : en
Pages : 432

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Book Description
How accountable are judges for their decisions? Should they have greater independence? This study, by University of Toronto law professor Martin Friedland, examines the judiciary in Canada from a variety of perspectives and provides recommendations on these issues to the Canadian Judicial Council. Persons consulted include not only judges but also lawyers, government officials, administrators, and others. Topics include judicial selection, discipline, the administration of the courts, and more.

Author: United States. Department of Agriculture. Office of the Solicitor
Publisher:
ISBN:
Category : Agricultural laws and legislation
Languages : en
Pages : 550

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Author: Phil Scraton
Publisher: Random House
ISBN: 1780578415
Category : Sports & Recreation
Languages : en
Pages : 511

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Book Description
This is the definitive, unique account of the disaster in which 96 men, women and children were killed, hundreds injured and thousands traumatised. It details the appalling treatment endured by the bereaved and survivors in the immediate aftermath, the inhumanity of the identification process and the vilification of fans in the national and international media. In 2012, Phil Scraton was primary author of the ground-breaking report published by the Hillsborough Independent Panel following its new research into thousands of documents disclosed by all agencies involved. Against a backdrop of almost three decades of persistent struggle by bereaved families and survivors, in this new edition he reflects on the Panel’s in-depth work, its revelatory findings and their unprecedented impact – an unreserved apology from the Prime Minister; new criminal investigations; the Independent Police Complaints Commission’s largest-ever inquiry; the quashing of 96 inquest verdicts; a review of all health and pathology policies. Paving the way for truth recovery and institutional accountability in other controversial cases, he details the process and considers the impact of the longest ever inquests, from the preliminary hearings to their comprehensive, devastating verdicts. Powerful, disturbing and harrowing, Hillsborough: The Truth exposes the institutional complacency that led to the unlawful killing of the 96, revealing how the interests of ordinary people are marginalised when those in authority sacrifice truth and accountability to protect their reputations.

Author: Tim Blackman
Publisher: Taylor & Francis
ISBN: 1134871546
Category : Science
Languages : en
Pages : 347

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Book Description
Urban Policy and Practice is a practical and critical guide to urban policy in contemporary Britain. The book covers a range of topics including: * Quality and consumerism in the public sector * Community development * Public Health * Environmental issues * Local intervention in the creation of skills and jobs Case studies are drawn from housing, planning, the social services, economic development, and local government finance. Throughout, the concern is for a clear analysis of corporate strategies, democratic control and sustainable development.

Author: William Elliott Ellis
Publisher: University Press of Kentucky
ISBN: 9780813129143
Category : Education
Languages : en
Pages : 330

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Book Description
Eastern Kentucky University (EKU) in Richmond, Kentucky, celebrated its centennial in 2006. EKU has had a colorful history, from the political quandaries surrounding the inception of its predecessor institutions to its financial difficulties during the Depression to its maturing as a leading regional university. Reflecting on the social, economic, and cultural changes in the region over the last century, William E. Ellis follows each university president's administration in the context of the times. Interviews of alumni, faculty, staff, and political figures add to the story. A History of Eas.

Author: Barry Cullingworth
Publisher: Routledge
ISBN: 1134246099
Category : Architecture
Languages : en
Pages : 625

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Book Description
This revised fourteenth edition reinforces this title's reputation as the bible of British planning. It provides a through explanation of planning processes including the institutions involved, tools, systems, policies and changes to land use.

Author: Stephen P. Osborne
Publisher: Routledge
ISBN: 1135173273
Category : Business & Economics
Languages : en
Pages : 448

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Book Description
Despite predictions that 'new public management' would establish itself as the new paradigm of Public Administration and Management, recent academic research has highlighted concerns about the intra-organizational focus and limitations of this approach. This book represents a comprehensive analysis of the state of the art of public management, examining and framing the debate in this important area. The New Public Governance? sets out to explore this emergent field of research and to present a framework with which to understand it. Divided into five parts, the book examines: Theoretical underpinnings of the concept of governance, especially competing perspectives from Europe and the US Governance of inter-organizational partnerships and contractual relationships Governance of policy networks Lessons learned and future directions Under the steely editorship of Stephen Osborne and with contributions from leading academics including Owen Hughes, John M. Bryson, Don Kettl, Guy Peters and Carsten Greve, this book will be of particular interest to researchers and students of public administration, public management, public policy and public services management.

Author: Janine O'Flynn
Publisher: ANU E Press
ISBN: 1921536411
Category : Political Science
Languages : en
Pages : 218

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Book Description
Collaboration has emerged as a central concept in public policy circles in Australia and a panacea to the complex challenges facing Australia. But is this really the cure-all it seems to be? In this edited collection we present scholarly and practitioner perspectives on the drivers, challenges, prospects and promise of collaboration. The papers, first presented at the 2007 ANZSOG Conference, draw on the extensive experience of the contributors in either trying to enact collaboration, or studying the processes of this phenomenon. Together the collection provides important insights into the potential of collaboration, but also the fiercely stubborn barriers to adopting more collaborative approaches to policy and implementation. The collection includes chapter from public servants, third sector managers, and both Australian and international academics which together make it a stimulating read for those working with or within government. It adds considerably to the debate about how to address current challenges of public policy and provides a significant resource for those interested in the realities of collaborative governance.