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Author: Arturo Gándara Publisher: RAND Corporation ISBN: Category : History Languages : en Pages : 76
Book Description
Examines the Reliability Improvement Warranty (RIW). Consumer and commercial warranty experience does not alone justify optimistic expectations for RIWs; the effect of RIWs in completed Department of Defense (DOD) programs is inconclusive; and as a result of inadequate research design the expectation of drawing meaningful conclusions from the ongoing RIW experiment may be over-optimistic. Examination of completed RIW programs, however, suggests the importance of (1) modification after operational use or testing, (2) schedule flexibility, (3) contractor involvement in initial overhaul and repair, and (4) avoidance of RIWs in programs subject to extreme quantity or utilization uncertainty. The design of the DOD's ongoing RIW experiment can be improved by (1) reducing the variation in contractual terms, (2) developing better controlled conditions, and (3) establishing defined limits for the experiment. In addition, the DOD must recognize the multiple objectives of the RIW and establish priority among them to facilitate evaluation.
Author: Arturo Gándara Publisher: RAND Corporation ISBN: Category : History Languages : en Pages : 76
Book Description
Examines the Reliability Improvement Warranty (RIW). Consumer and commercial warranty experience does not alone justify optimistic expectations for RIWs; the effect of RIWs in completed Department of Defense (DOD) programs is inconclusive; and as a result of inadequate research design the expectation of drawing meaningful conclusions from the ongoing RIW experiment may be over-optimistic. Examination of completed RIW programs, however, suggests the importance of (1) modification after operational use or testing, (2) schedule flexibility, (3) contractor involvement in initial overhaul and repair, and (4) avoidance of RIWs in programs subject to extreme quantity or utilization uncertainty. The design of the DOD's ongoing RIW experiment can be improved by (1) reducing the variation in contractual terms, (2) developing better controlled conditions, and (3) establishing defined limits for the experiment. In addition, the DOD must recognize the multiple objectives of the RIW and establish priority among them to facilitate evaluation.
Author: Arturo Gandara Publisher: ISBN: Category : Languages : en Pages : 67
Book Description
Consumer and commercial warranty experience does not alone justify optimistic expectations for RIWs; the effect of RIWs in completed DoD programs is inconclusive; and as a result of inadequate research design the expectation of drawing meaningful conclusions from the ongoing RIW experiment may be over-optimistic. Examination of completed RIW programs, however, suggests the importance of (1) modification after operational use or testing, (2) schedule flexibility, (3) contractor involvement in initial overhaul and repair, (4) and avoidance of RIWs in programs subject to extreme quantity or utilization uncertainty. The design of the DoD's ongoing RIW experiment can be improved by (1) reducing the variation in contractual terms, (2) developing better controlled conditions, and (3) establishing defined limits for the experiment. In addition, the DoD must recognize the multiple objectives of the RIW and establish priority among them to facilitate evaluation.
Author: Wallace Blischke Publisher: CRC Press ISBN: 1000715728 Category : Business & Economics Languages : en Pages : 744
Book Description
Considers cost and optimization problems from the manufacturer's and the buyer's points of view. The work discusses a variety of warranty policies and the mathematical models for the analysis of related engineering and management issues. All standard consumer product warranties are covered.
Author: D. N. Prabhakar Murthy Publisher: Springer Science & Business Media ISBN: 1846282586 Category : Technology & Engineering Languages : en Pages : 311
Book Description
The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the world’s leading experts in warranty management.
Author: United States. Congress. Senate. Committee on Armed Services. Task Force on Selected Defense Procurement Matters Publisher: ISBN: Category : Defense contracts Languages : en Pages : 170
Author: Arturo Gándara Publisher: ISBN: Category : Defense contracts Languages : en Pages : 16
Book Description
The Department of Defense (DOD) has only had three completed warranty programs, and data on current programs will not be complete until the early 1980s. This paper explores the reliability improvement warranty (RIW) concept by evaluating commercial analogs, past DOD warranty experience, and the current tri-service RIW trial. Examination of the completed programs does not show conclusive evidence that warranties were a major factor in observed improvement, but certain observations regarding reliability were apparent: (1) Modification after testing is needed to take advantage of field experience and can be promoted without a warranty. (2) Scheduling should be flexible to allow incorporation of test data in subsequent development and production. (3) The contractor should be involved in initial overhaul and repair. (4) RIWs should not be applied to programs subject to extreme quantity or utilization uncertainty. The authors point out that current RIW trials have terms and penalties that vary widely and diminish the likelihood that they will yield conclusive evidence on the value of warranties.
Author: Wallace Blischke Publisher: CRC Press ISBN: 9780824789558 Category : Technology & Engineering Languages : en Pages : 958
Book Description
Covering product warranties, this work offers comprehensive examinations of fundamental concepts and furnishes detailed, immediately applicable results. It sets out to bridge the gap between theory and practice, and integrates the research of various disciplines that study warranty, illustrating all basic consumer warranty options.
Author: B. S. Dhillon Publisher: Psychology Press ISBN: 9782881243028 Category : Business & Economics Languages : en Pages : 376
Book Description
Evaluating the cost of acquiring major pieces of equipment also necessitates costing their life maintenance. Providing coverage of recent advances in this field, this book covers such topics as reliability improvement warranty, computer hardware/software costing, and reliability engineering.
Author: United States. Congress. House. Committee on Armed Services. Procurement and Military Nuclear Systems Subcommittee Publisher: ISBN: Category : Defense contracts Languages : en Pages : 152
Author: Arturo Gándara
Author: Arturo Gándara
Author: Arturo Gandara
Author: Wallace Blischke
Author: D. N. Prabhakar Murthy
Author: 
Author: United States. Congress. Senate. Committee on Armed Services. Task Force on Selected Defense Procurement Matters
Author: Arturo Gándara
Author: Wallace Blischke
Author: B. S. Dhillon
Author: United States. Congress. House. Committee on Armed Services. Procurement and Military Nuclear Systems Subcommittee