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Reducing Turnover in the Services Sector

Reducing Turnover in the Services Sector PDF Author: Michael E. Goodboe
Publisher: Balboa Press
ISBN: 1982211385
Category : Business & Economics
Languages : en
Pages : 121

Book Description
The security services industry has some of the highest level of turnover in any business, but it can be contained. By doing so, youll be able to pay higher wages, recruit top-quality personnel, and further boost the stability of your workforce. Service to clients will improve, and supervising will get easier. In this guide to reducing turnover, the author draws on lessons from the security industry to help senior executives, frontline supervisors and managers, and others boost their leadership abilities to improve employee retention. While the book focuses on the security industry for demonstration purposes, members of any services sector company can apply its lessons to make significant dents in money-losing turnover. The major theme running throughout the book is responsibility fueled by choice: Nobody is a victim of anybody or anything, and if we want to be the best leaders we can be, then we need to make that choiceand follow it up with hard work. Stop the revenue drain. Help first-line leaderswho play the pivotal role in reducing turnoversystematically improve their leadership skills by following the New Leadership model. Develop a retention culture in your company. All this and more in Reducing Turnover in the Services Sector.

Reducing Turnover in the Services Sector

Reducing Turnover in the Services Sector PDF Author: Michael E. Goodboe
Publisher: Balboa Press
ISBN: 1982211385
Category : Business & Economics
Languages : en
Pages : 121

Book Description
The security services industry has some of the highest level of turnover in any business, but it can be contained. By doing so, youll be able to pay higher wages, recruit top-quality personnel, and further boost the stability of your workforce. Service to clients will improve, and supervising will get easier. In this guide to reducing turnover, the author draws on lessons from the security industry to help senior executives, frontline supervisors and managers, and others boost their leadership abilities to improve employee retention. While the book focuses on the security industry for demonstration purposes, members of any services sector company can apply its lessons to make significant dents in money-losing turnover. The major theme running throughout the book is responsibility fueled by choice: Nobody is a victim of anybody or anything, and if we want to be the best leaders we can be, then we need to make that choiceand follow it up with hard work. Stop the revenue drain. Help first-line leaderswho play the pivotal role in reducing turnoversystematically improve their leadership skills by following the New Leadership model. Develop a retention culture in your company. All this and more in Reducing Turnover in the Services Sector.

Fit for Growth

Fit for Growth PDF Author: Vinay Couto
Publisher: John Wiley & Sons
ISBN: 1119268532
Category : Business & Economics
Languages : en
Pages : 296

Book Description
A practical approach to business transformation Fit for Growth* is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs Manage transformation and transition productively Create lasting competitive advantage Deliver reliable, high-value performance Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. *Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States

Employee Turnover in the Public Sector

Employee Turnover in the Public Sector PDF Author: Oscar Miller, Jr.
Publisher: Taylor & Francis
ISBN: 1351974629
Category : Business & Economics
Languages : en
Pages : 129

Book Description
In this title, first published in 1996, the author explores the idea that workers tend to quit their jobs when job costs outweigh job rewards when better alternatives exist. Moreover, personality interacts with employees’ evaluation of job costs and rewards and quitting behaviour.

Why Employees Stay

Why Employees Stay PDF Author: Vincent S. Flowers
Publisher:
ISBN: 9780000734068
Category : Employee motivation
Languages : en
Pages : 12

Book Description


Proceedings of the 4th Brazilian Technology Symposium (BTSym'18)

Proceedings of the 4th Brazilian Technology Symposium (BTSym'18) PDF Author: Yuzo Iano
Publisher: Springer
ISBN: 303016053X
Category : Technology & Engineering
Languages : en
Pages : 651

Book Description
This book presents the Proceedings of The 4th Brazilian Technology Symposium (BTSym'18). Part I of the book discusses current technological issues on Systems Engineering, Mathematics and Physical Sciences, such as the Transmission Line, Protein-modified mortars, Electromagnetic Properties, Clock Domains, Chebyshev Polynomials, Satellite Control Systems, Hough Transform, Watershed Transform, Blood Smear Images, Toxoplasma Gondi, Operation System Developments, MIMO Systems, Geothermal-Photovoltaic Energy Systems, Mineral Flotation Application, CMOS Techniques, Frameworks Developments, Physiological Parameters Applications, Brain Computer Interface, Artificial Neural Networks, Computational Vision, Security Applications, FPGA Applications, IoT, Residential Automation, Data Acquisition, Industry 4.0, Cyber-Physical Systems, Digital Image Processing, Patters Recognition, Machine Learning, Photocatalytic Process, Physical-chemical analysis, Smoothing Filters, Frequency Synthesizers, Voltage Controlled Ring Oscillator, Difference Amplifier, Photocatalysis and Photodegradation. Part II of the book discusses current technological issues on Human, Smart and Sustainable Future of Cities, such as the Digital Transformation, Data Science, Hydrothermal Dispatch, Project Knowledge Transfer, Immunization Programs, Efficiency and Predictive Methods, PMBOK Applications, Logistics Process, IoT, Data Acquisition, Industry 4.0, Cyber-Physical Systems, Fingerspelling Recognition, Cognitive Ergonomics, Ecosystem services, Environmental, Ecosystem services valuation, Solid Waste and University Extension. BTSym is the brainchild of Prof. Dr. Yuzo Iano, who is responsible for the Laboratory of Visual Communications (LCV) at the Department of Communications (DECOM) of the Faculty of Electrical and Computing Engineering (FEEC), State University of Campinas (UNICAMP), Brazil.

A Measure of Fairness

A Measure of Fairness PDF Author: Robert Pollin
Publisher: Cornell University Press
ISBN: 1501729527
Category : Business & Economics
Languages : en
Pages : 310

Book Description
In early 2007, there were approximately 140 living wage ordinances in place throughout the United States. Communities around the country frequently debate new proposals of this sort. Additionally, as a result of ballot initiatives, twenty-nine states and the District of Columbia, representing nearly 70 percent of the total U.S. population, maintain minimum wage standards above those set by the federal minimum wage.In A Measure of Fairness, Robert Pollin, Mark Brenner, Jeannette Wicks-Lim, and Stephanie Luce assess how well living wage and minimum wage regulations in the United States serve the workers they are intended to help. Opponents of such measures assert that when faced with mandated increases in labor costs, businesses will either lay off workers, hire fewer low-wage employees in the future, replace low-credentialed workers with those having better qualifications or, finally, even relocate to avoid facing the increased costs being imposed on them.The authors give an overview of living wage and minimum wage implementation in Louisiana, New Mexico, Arizona, California, Massachusetts, and Connecticut to show how these policies play out in the paychecks of workers, in the halls of legislature, and in business ledgers. Based on a decade of research, this volume concludes that living wage laws and minimum wage increases have been effective policy interventions capable of bringing significant, if modest, benefits to the people they were intended to help.

Contracting Out Government Services

Contracting Out Government Services PDF Author: Paul Seidenstat
Publisher: Bloomsbury Publishing USA
ISBN: 0313367698
Category : Political Science
Languages : en
Pages : 266

Book Description
Privatization of government services in the United States has accelerated in the last two decades, especially at the state and local levels. This work focuses on contracting out—the most widely used method of privatization. Contributors from academia, consulting firms, government agencies, and private providers discuss the why and how of contracting out and examine the results of contracted services, including quality and cost measures of performance. Some chapters apply economic theory to contracting out. Others examine recent case studies of contracting out initiatives. The book begins with a thoughtful essay on the theory of privatization and examines the recent record of use in state and local governments. Section 1 takes an overview look at contracting out. Section 2 examines contracting in the criminal justice area as well as examples of contracting in such diverse areas as trash collection and the operation of golf courses. The final section looks in depth at the mechanics, obstacles, and effects of contracting. The book points out the pluses and minuses of contracting out and points to the lessons that can be learned from the recent history of this privatization technique.

Are Skills the Answer?

Are Skills the Answer? PDF Author: Colin Crouch
Publisher: Oxford University Press
ISBN: 0198294387
Category : Business & Economics
Languages : en
Pages : 296

Book Description
This text analyses the policies and provision of vocational education in advanced industrial countries against the backdrop of changing labour markets.

Routledge Handbook of Marxian Economics

Routledge Handbook of Marxian Economics PDF Author: David M. Brennan
Publisher: Routledge
ISBN: 1317683714
Category : Business & Economics
Languages : en
Pages : 614

Book Description
Most developed economies are characterized by high levels of inequality and an inability to provide stability or opportunity for many of their citizens. Mainstream economics has proven to be of little assistance in addressing these systemic failures, and this has led both scholars and students to seek alternatives. One such alternative is provided by Marxian economics. In recent decades the field has seen tremendous theoretical development and Marxian perspectives have begun to appear in public discourse in unprecedented ways. This handbook contains thirty-seven original essays from a wide range of leading international scholars, recognized for their expertise in different areas of Marxian economics. Its scope is broad, ranging from contributions on familiar Marxist concepts such as value theory, the labor process, accumulation, crisis and socialism, to others not always associated with the Marxian canon, like feminism, ecology, international migration and epistemology. This breadth of coverage reflects the development of Marxian economic and social theory, and encompasses both the history and the frontiers of current scholarship. This handbook provides an extensive statement of the current shape and future direction of Marxian economics. The Routledge Handbook of Marxian Economics is an invaluable resource for students, researchers and policy makers seeking guidance in this field. It is designed to serve both as a reference work and as a supplementary text for classroom use, with applications for courses in economics, sociology, political science, management, anthropology, development studies, philosophy and history.

Working in the Service Sector

Working in the Service Sector PDF Author: Gerhard Bosch
Publisher: Routledge
ISBN: 1134456433
Category : Business & Economics
Languages : en
Pages : 398

Book Description
The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future. In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.