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Author: B. Joseph Pine II Publisher: Harvard Business Press ISBN: 1633697983 Category : Business & Economics Languages : en Pages : 412
Book Description
Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local. Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.
Author: Kikori Morino Publisher: Seven Seas Entertainment ISBN: 1642753084 Category : Young Adult Fiction Languages : en Pages : 184
Book Description
'"A young girl named Nagi and a giant spider make an unusual pair in this post-apocalyptic story, but living in the mountains is lonely, and they''ve managed to find each other. Join them in their strangely sweet domestic bliss as they spend their days sharing tea and throwing picnics, proving that love (and delicious food) can bring together even the most unlikely of friends. "'
Author: Susan Allen Publisher: Millbrook Press ISBN: 0761346643 Category : Juvenile Nonfiction Languages : en Pages : 36
Book Description
Have you used any numbers this week? You might be trying to remember when you last did a math problem—but think again! Have you made a phone call? Have you written someone’s address? Have you worn a team jersey? Have you turned to a page in a book to do your homework assignment? Have you used any money? Or celebrated a birthday? Chances are you have used lots of numbers lately! Though you may not realize it, you see hundreds of numbers each day. This book shows you twenty-six different ways to use numbers—one for each letter of the alphabet. Can you think of more ways numbers are used? Search the pictures for ideas.
Author: Bess Kalb Publisher: Vintage ISBN: 0525654720 Category : Biography & Autobiography Languages : en Pages : 224
Book Description
NATIONAL BESTSELLER ONE OF THE BEST BOOKS OF THE YEAR: VOGUE • FORBES • BOOKPAGE • NEW YORK POST • WIRED “I have not been as profoundly moved by a book in years.” —Jodi Picoult Even after she left home for Hollywood, Emmy-nominated TV writer Bess Kalb saved every voicemail her grandmother Bobby Bell ever left her. Bobby was a force—irrepressible, glamorous, unapologetically opinionated. Bobby doted on Bess; Bess adored Bobby. Then, at ninety, Bobby died. But in this debut memoir, Bobby is speaking to Bess once more, in a voice as passionate as it ever was in life. Recounting both family lore and family secrets, Bobby brings us four generations of indomitable women and the men who loved them. There’s Bobby’s mother, who traveled solo from Belarus to America in the 1880s to escape the pogroms, and Bess’s mother, a 1970s rebel who always fought against convention. But it was Bobby and Bess who always had the most powerful bond: Bobby her granddaughter’s fiercest supporter, giving Bess unequivocal love, even if sometimes of the toughest kind. Nobody Will Tell You This But Me marks the creation of a totally new, virtuosic form of memoir: a reconstruction of a beloved grandmother’s words and wisdom to tell her family’s story with equal parts poignancy and hilarity.
Author: Maya Shanbhag Lang Publisher: Dial Press ISBN: 0525512403 Category : Biography & Autobiography Languages : en Pages : 304
Book Description
“A gorgeous memoir about mothers, daughters, and the tenacity of the love that grows between what is said and what is left unspoken.”—Mira Jacob, author of Good Talk If our family stories shape us, what happens when we learn those stories were never true? Who do we become when we shed our illusions about the past? Maya Shanbhag Lang grew up idolizing her brilliant mother, an accomplished physician who immigrated to the United States from India and completed her residency all while raising her children and keeping a traditional Indian home. Maya’s mother had always been a source of support—until Maya became a mother herself. Then the parent who had once been so capable and attentive became suddenly and inexplicably unavailable. Struggling to understand this abrupt change while raising her own young child, Maya searches for answers and soon learns that her mother is living with Alzheimer’s. Unable to remember or keep track of the stories she once told her daughter—stories about her life in India, why she immigrated, and her experience of motherhood—Maya’s mother divulges secrets about her past that force Maya to reexamine their relationship. It becomes clear that Maya never really knew her mother, despite their close bond. Absorbing, moving, and raw, What We Carry is a memoir about mothers and daughters, lies and truths, receiving and giving care, and how we cannot grow up until we fully understand the people who raised us. It is a beautiful examination of the weight we shoulder as women and an exploration of how to finally set our burdens down. Praise for What We Carry "Part self-discovery, part family history. . . [Lang's] analysis of the shifting roles of mothers and daughters, particularly through the lens of immigration, help[s] to challenge her family’s mythology. . . . Readers interested in examining their own family stories . . . will connect deeply with Lang’s beautiful memoir."—Library Journal (Starred Review) “A stirring memoir exploring the fraught relationships between mothers and daughters . . . astutely written and intense . . . [What We Carry] will strike a chord with readers.”—Publishers Weekly “Lang is an immediately affable and honest narrator who offers an intriguing blend of revelatory personal history and touching insight.”—BookPage
Author: Lauren Fox Publisher: Vintage ISBN: 1101947810 Category : Fiction Languages : en Pages : 273
Book Description
A NEW YORK TIMES NOTABLE BOOK • NEW YORK TIMES BESTSELLER • An achingly beautiful work of historical fiction that moves between Germany on the eve of World War II and present-day Wisconsin, unspooling a thread of love, longing, and the powerful bonds of family. • A TODAY SHOW #ReadWithJenna BOOK CLUB PICK! Based on the author’s own family letters, Send for Me tells the story of Annelise, a young woman in prewar Germany. Growing up working at her parents’ popular bakery, she's always imagined a future full of delicious possibilities. Despite rumors that anti-Jewish sentiment is on the rise, Annelise and her parents can’t quite believe that it will affect them; they’re hardly religious. But as she falls in love, marries, and gives birth to her daughter, the dangers grow closer. Soon Annelise and her husband are given the chance to leave for America, but they must go without her parents, whose future and safety are uncertain. Two generations later in a small Midwestern city, Annelise’s granddaughter, Clare, is a young woman newly in love. But when she stumbles upon a trove of the letters her great-grandmother wrote from Germany after Annelise's departure, she sees the history of her family’s sacrifices in a new light, leading her to question whether she can still honor the past while planning for her future.
Author: Laura Nowlin Publisher: Sourcebooks, Inc. ISBN: 1402277849 Category : Juvenile Fiction Languages : en Pages : 336
Book Description
If he had been with me everything would have been different... I wasn't with Finn on that August night. But I should've been. It was raining, of course. And he and Sylvie were arguing as he drove down the slick road. No one ever says what they were arguing about. Other people think it's not important. They do not know there is another story. The story that lurks between the facts. What they do not know—the cause of the argument—is crucial. So let me tell you...
Author: Susan Allen
Author: Susan Allen
Author: Susan Allen
Author: David Jackman Whitin
Author: B. Joseph Pine II
Author: Kikori Morino
Author: Susan Allen
Author: Bess Kalb
Author: Maya Shanbhag Lang
Author: Lauren Fox
Author: Laura Nowlin