Author: Sen. Feargal Quinn Publisher: The O'Brien Press ISBN: 1847178553 Category : Biography & Autobiography Languages : en Pages : 323
Book Description
In this witty, engaging and deeply personal memoir, Superquinn founder and Senator Feargal Quinn shares his memories of the ups and downs of business and public life in Ireland over seven decades. He recalls his family's commercial and political roots, his childhood at Red Island holiday camp and his battles to succeed in the face of personal tragedy. He reflects on the culture of innovation he introduced in Superquinn, and his decision to sell the company that bore his name. Quinntessential Feargal provides a unique insight into the life and career of one of Ireland's best-known entrepreneurs.
Author: N. C. Fleming Publisher: Liverpool University Press ISBN: 1949979881 Category : History Languages : en Pages : 408
Book Description
Ireland and Partition: Contexts and Consequences brings together multiple perspectives on this key and timely theme in Irish history, from the international dimension to its impact on social and economic questions, alongside fresh perspectives on the changing political positions adopted by Irish nationalists, Ulster Unionists, and British Conservatives. It examines the gestation of partition through to its implementation in 1921 as well as the many consequences that followed. The chapters, written by experts based in Ireland, Northern Ireland, Great Britain and the United States, include new scholars alongside contributions from authorities in their fields. Together, they consider partition from a variety of often overlooked angles, from its local impact on the ground through to its place in the post-1918 international order and diplomatic relations, its implications for political violence and security policy, and its consequences for sport and economics, through to its capacity to divide both nationalism and unionism from within. This book places the current questions about the future of partition, resulting from ‘Brexit’ and the centenary of partition 2021, in a fuller perspective. It is relevant to those with an interest in Irish History and Irish Studies, as well as British History, European History and Peace Studies.
Author: Sen. Feargal Quinn Publisher: The O'Brien Press ISBN: 1847174507 Category : Business & Economics Languages : en Pages : 113
Book Description
How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book, by an internationally acclaimed entrepreneur, is a hands-on guide for people who run businesses or work in them, written in simple jargon-free style. He explains: The 'Boomerang Principle' (bringing the customer back) How to get the feel of the market place How to listen effectively to the customer Customer panels Why you should increase the number of complaints How to introduce fun and surprise into business. An essential handbook for managers, company directors, employees and students.
Author: Sen. Feargal Quinn Publisher: The O'Brien Press ISBN: 1847175686 Category : Business & Economics Languages : en Pages : 192
Book Description
Best-selling author, businessman and Senator Feargal Quinn firmly believes every business has the potential to survive and even thrive during a recession. In Mind Your Own Business, he uses real-life examples from the first two series of RTÉ television's hit programme, Feargal Quinn's Retail Therapy, as well as valuable experiences gained in his fifty-year career in business, to explain exactly how to do it. From the importance of setting the right tone in your business, to placing innovation at the heart of everything you do, responding to your customers' needs and planning for succession in a family-run business, he challenges many of the bad habits that can build up in businesses over the years. Throughout the book, he also provides a range of simple, easy-to-implement steps that owners and managers can take to chart their way out of trouble and achieve success even in challenging times.
Author: Clara Shih Publisher: Prentice Hall ISBN: 0137153163 Category : Business & Economics Languages : en Pages : 259
Book Description
“People in all demographics and regions of the world are more connected than ever before to the products, issues, places, and individuals in their lives. This book recognizes that we’ve come to a place where people can represent their real identity--both personal and professional--and use the social filters on the Web to connect with the world around them.” --Sheryl Sandberg, Chief Operating Officer, Facebook “...A must-read for CEOs and other executives who want to understand Facebook and more importantly take the right actions to stay relevant and stay competitive.” --David Mather, President, Hoovers, Inc. The ‘90s were about the World Wide Web of information and the power of linking web pages. Today it’s about the World Wide Web of people and the power of the social graph. Online social networks are fundamentally changing the way we live, work, and interact. They offer businesses immense opportunities to transform customer relationships for profit: opportunities that touch virtually every business function, from sales and marketing to recruiting, collaboration to executive decision-making, product development to innovation. In The Facebook Era, Clara Shih systematically outlines the business promise of social networking and shows how to transform that promise into reality. Shih is singularly qualified to write this book: One of the world’s top business social networking thought leaders and practitioners, she created the first business application on Facebook and leads salesforce.com’s partnership with Facebook. Through case studies, examples, and a practical how-to guide, Shih helps individuals, companies, and organizations understand and take advantage of social networks to transform customer relationships for sales and marketing. Shih systematically identifies your best opportunities to use social networks to source new business opportunities, target marketing messages, find the best employees, and engage customers as true partners throughout the innovation cycle. Finally, she presents a detailed action plan for positioning your company to win in today’s radically new era: The Facebook Era. Join the conversation--www.thefacebookera.com. Fan the book--www.facebook.com/thefacebookera. Right this minute, more than 1.5 million people are on Facebook. They’re interacting with friends--and talking about your brands. They’re learning about your business--and providing valuable information you can use to market and sell. In the Facebook Era, you’re closer to your customers than ever before. Read this book, and then go get them! Clara Shih offers best practices for overcoming obstacles to success, ranging from privacy and security issues to brand misrepresentation, and previews social networking trends that are just beginning to emerge--helping you get ahead of the curve and ahead of the competition, too. Includes a practical 60-day action plan for positioning your company to win in the Facebook Era For companies of all sizes, in all industries--and business functions ranging from marketing to operations By Clara Shih, creator of Faceconnector, the first business application on Facebook Learn how to... Understand how social networking transforms our personal and professional relationships Why social networking will have business impact comparable to the Internet Use online social networks to hypertarget your customers Hone in on precise audience segments and then tailor custom campaigns with powerful personal and social relevance Define and implement your optimal social networking brand strategy Ask the right questions, set the right goals and priorities, and execute on it Implement effective governance and compliance Understand and mitigate the risks of social networking/Web 2.0 initiatives
Author: Clara Shih Publisher: Prentice Hall ISBN: 0134263502 Category : Business & Economics Languages : en Pages : 439
Book Description
Social media is now the dominant online activity and drives more website traffic than online search. The implications for businesses are as profound as the rise of Google 15 years ago. Amidst the demands of running a business, it can be alluring to fully delegate "digital" to the digital team. But in today's wired environment, digital is actually everyone's job. Company leaders and professionals must seek to personally grasp the tectonic changes arising from the always-connected customer, and then rethink traditional business models, business practices, and even their own job responsibilities and careers accordingly. In The Social Business Imperative, Silicon Valley entrepreneur and renowned thought leader Clara Shih identifies powerful new opportunities created by social media across the entire customer lifecycle. As described in the book's foreword, written by Starbucks Chairman and CEO Howard Schultz, this guide is a must-read for all professionals. From boards of directors, CEOs, and Chief Marketing Officers to to front-line sales managers, recruiters, IT, and compliance directors, no role is untouched by the social, mobile, digital transformation. This book explains how to adapt and thrive in this brilliant new world order by understanding the transformation taking place not only in one's own department but across the customer journey. Only with this broader understanding can functional leaders collaborate on delivering a cohesive experience spanning previous organizational silos. Going far beyond her global bestseller The Facebook Era, Shih offers unprecedented insights into why and how traditional organizations must re-imagine their existing business processes to capture “the digital last mile” across social, mobile messaging apps, Internet of Everything, and the collaborative economy. Drawing on her immense experience helping Fortune 500 companies operationalize digital transformation to drive measurable uplift in sales and loyalty, Shih also presents powerful new case studies spanning multiple industries and companies from Wells Fargo to Warby Parker. “A book worth reading, a voice worth listening to, from a leader of real consequence. A clarion call on the promise and potential of social channels to transform business.” —Walter Robb, Co-CEO, Whole Foods Market “This is a must-read for any business leader who wants to thrive in this time of disruptive change.” —Chip Bergh, President & CEO, Levi Strauss & Co. "Whether you're a global brand, small local business, or individual who wants to turn your passion into a livelihood, this book simply and clearly articulates how to channel the power of social media to delight audiences and grow your business." —Marne Levine, COO of Instagram “Almost overnight, social media has transformed business and the way we as companies interact with our customers. In a way, social media has become part of everyone’s job. Clara's book gets right to the heart of the matter and gets us thinking critically about what could be next on this roller coaster ride.” —Robin Hayes, President and CEO, JetBlue “The power of Clara’s book is it highlights not only social media practices but fundamental business practices and how company leaders need to entirely rethink customer engagement models. The implications for every business, regardless of industry or geography, of today’s social, connected consumer cannot be overstated. This book provides a powerful vision and compelling call to action for company leaders everywhere.” —Ted Mathas, Chairman and CEO, New York Life
Author: Brendan Behan Publisher: The O'Brien Press ISBN: 1847177301 Category : Fiction Languages : en Pages : 137
Book Description
Brendan Behan's genius was to strike a chord between critic and common man. When he died, at the age of 41, he was arguably the most celebrated Irish writer of the twentieth century. After the Wake is a collection of seven prose works and a series of articles. It includes all that exists of an unfinished novel, 'The Catacombs', and pieces together items whose comic and fanciful accounts evoke Flann O'Brien. Also featured are works of acknowledged excellence, 'The Confirmation Suit' and 'A Woman of No Standing'. This writing bears all the hallmarks of the author's talent – an ability to bring characters to life quickly and unforgettably, a sharp ear for dialogue and dialect, and a natural vocation for story-telling. This diverse collection is a delightful and entertaining windfall from one of Ireland's most colourful writers. An essential complement to Behan's master works.
Author: Clara Shih Publisher: Pearson Education ISBN: 0132542455 Category : Business & Economics Languages : en Pages : 616
Book Description
NEW Best Practices and Techniques for Growing Your Business with Facebook, Twitter, and LinkedIn! Completely Updated! Five new chapters: planning/metrics, customer service, and much more New and revamped case studies New guest contributions from world-class experts, such as Charlene Li New, instantly actionable “To Do” lists after every chapter New Facebook discussion threads and much more! Whatever your business or organizational goals, this book will help you use social networking to achieve them. Renowned social networking innovator Clara Shih brings together powerful new insights, best practices, and easy-to-use “To Do” lists packed with proven solutions from real-world case studies. Writing for entrepreneurs and business professionals across marketing, sales, service, product development, and recruiting, Shih demonstrates how to move from tactical, reactive use of social networks toward strategic, proactive approaches—and how to accurately measure success. This edition adds extensive new coverage, including hands-on techniques for hypertargeting, engaging customers through Twitter and LinkedIn, leveraging changing social norms, and much more. You’ll also find more than three dozen guest contributions from world-class experts such as author Don Tapscott and Harvard Business School professor Mikolaj Piskorski, as well as a brand-new chapter on customer service and support, today’s fastest-growing area of business social networking. Shih has even added new chapters focused on advice for small businesses, healthcare and education organizations, nonprofits, and political campaigns—making this the one indispensable social networking guide for every organization!
Author: Marita Conlon-McKenna Publisher: The O'Brien Press ISBN: 1847176011 Category : Young Adult Nonfiction Languages : en Pages : 156
Book Description
The second book in the famine trilogy At seven, Peggy made a terrifying journey through famine-stricken Ireland. Now thirteen, and determined to make a new life for herself, she sets off alone across the Atlantic to America. Will she ever see her family again? An extraordinary story of courage, independence and adventure The other books in the Famine trilogy are Under the Hawthorn Tree and Fields of Home. A study guide to Under the Hawthorn tree is also available.
Author: Sen. Feargal Quinn
Author: N. C. Fleming
Author: Sen. Feargal Quinn
Author: Sen. Feargal Quinn
Author: Clara Shih
Author: Clara Shih
Author: Brendan Behan
Author: Clara Shih
Author: Sharon Gmelch
Author: Marita Conlon-McKenna