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Author: Peratec Ltd Publisher: Springer Science & Business Media ISBN: 9780412586408 Category : Business & Economics Languages : en Pages : 212
Book Description
Quality is a customer issue. It arises because customers require products and services, which not only meet their performance requirements but are satisfac tory in terms of safety, length of working life and pride of ownership. In a manufacturing organization, therefore, the achievement of quality standards is not restricted to the production departments. It extends to all parts of the business from conceptual design to marketing, from order processing and distribution. A quality product is not just a solidly made item dating from the days when 'Made in Britain' distinguished goods from all the inferior products coming out of the emerging industries of the Far East. It is a product which ranks high against all the criteria which sophisticated consumers now use to evaluate the things they buy. If you agree with the argument that a company is much more likely to produce high quality if all departments are motivated to achieve high quality results then you already have a good understanding of the basic principles of Total Quality Management (TQM). But TQM is not a 'quick fix' or a magic cure. It is a management technique designed to involve all parts of the business in the pursuit of, and commitment to, the highest quality result. By involving everyone from the Chief Executive to the most junior employee in the company's objectives, in a way which means something in their particular job, the company is well on the way to achieving the best results its workforce can achieve.
Author: Peratec Ltd Publisher: Springer Science & Business Media ISBN: 9780412586408 Category : Business & Economics Languages : en Pages : 212
Book Description
Quality is a customer issue. It arises because customers require products and services, which not only meet their performance requirements but are satisfac tory in terms of safety, length of working life and pride of ownership. In a manufacturing organization, therefore, the achievement of quality standards is not restricted to the production departments. It extends to all parts of the business from conceptual design to marketing, from order processing and distribution. A quality product is not just a solidly made item dating from the days when 'Made in Britain' distinguished goods from all the inferior products coming out of the emerging industries of the Far East. It is a product which ranks high against all the criteria which sophisticated consumers now use to evaluate the things they buy. If you agree with the argument that a company is much more likely to produce high quality if all departments are motivated to achieve high quality results then you already have a good understanding of the basic principles of Total Quality Management (TQM). But TQM is not a 'quick fix' or a magic cure. It is a management technique designed to involve all parts of the business in the pursuit of, and commitment to, the highest quality result. By involving everyone from the Chief Executive to the most junior employee in the company's objectives, in a way which means something in their particular job, the company is well on the way to achieving the best results its workforce can achieve.
Author: D.R. Kiran Publisher: Butterworth-Heinemann ISBN: 0128110368 Category : Technology & Engineering Languages : en Pages : 582
Book Description
Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. Features two chapters on the latest ISO standards Includes an introduction to statistics to help the reader fully grasp content on statistical quality control Contains case studies that explore many TQM themes in real life situations
Author: Dr. Ralf Heron Publisher: Lulu.com ISBN: 0557627036 Category : Business & Economics Languages : en Pages : 266
Book Description
Dr Ralf Heron is not the typical, theoretical QM Guru, but rather a QM Entrepreneur. He started his career in Germany where he worked for over 15 Years as a Consultant and helped dozens of companies to reach their ISO 9000 Certifications. He then moved to Spain for 8 years followed by a journey to Dubai for 7 years, and is currently based in the United States. This diverse work experience of various regions across the globe and the exposure to widely different cultures has helped him to gain an in-depth understanding of the issues involved in Quality Management implementation that made him a real practical QM Expert. Quality Management is the key to success, in this economy we are now. Only those Organizations that manage to have and keep satisfied customers will grow back into the market and Survive. History has shown and proven this many times over. The concepts of QM and ISO have been explained in an easy to understand manner by the author.
Author: Su Mi Dahlgaard-park Publisher: World Scientific ISBN: 9811230366 Category : Business & Economics Languages : en Pages : 535
Book Description
How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management throughout the whole organization, and focus on satisfying their customers, employees and other stakeholders better than their competitors, are well equipped with the necessary capabilities to survive. It is a must read book for academicians, practitioners, managers and students interested in learning about the quality management philosophy, principles, tools and methods to be used in building a sustainable future where the challenges of the 4th Industrial Revolution — Industry 4.0 —are regarded and used as opportunities for survival and further growth.
Author: Sonja Jefferson Publisher: Kogan Page Publishers ISBN: 0749473282 Category : Business & Economics Languages : en Pages : 328
Book Description
WINNER: Small Business Book Awards 2016 - Community Choice - Social Media Category WINNER: Small Business Book Awards 2014 - Community Choice - Marketing Category (1st edition) Make sense of content marketing in the digital world with this award-winning, practical guide to using content to grow your business and raise your brand. From websites, white papers and blogs to tweets, newsletters and video, content is king in the digital world, now more than ever before. Get it right and you have a huge opportunity to connect with clients and customers in ways they appreciate and trust - they will be knocking at your door wanting to do business with you. Valuable Content Marketing shows you how to create and share the type of information that clients, customers and search engines really want - on your website, using social media and through more traditional methods. Including new ideas and examples, step-by-step action lists, quick tips and goal-driven chapter summaries, this fully revised second edition will show you how to get better results from your marketing efforts with valuable content that really works. Whether you are starting a business or aiming to grow, this book makes understanding the key concepts easier than ever, providing inspiration from small companies like software development from Desynit to household names like HSBC.
Author: S.R. Walker Publisher: Springer Science & Business Media ISBN: 9401129886 Category : Medical Languages : en Pages : 491
Book Description
It was over five years ago that the Centre for Medicines Research organized a workshop entitled "Quality of Life: Assessment and Application". This workshop brought together a unique group of participants, some of whom had been involved in studies on quality of life for well over a decade, whilst others were meeting the subject for the first time. This blend of experienced researchers and enthusiastic newcomers was a great stimulus to the discus sions which followed individual presentations as well as that resulting from the study groups. In the ensuing publication, a balance was sought between a consideration of the complex principles underlying the assessment of quality of life and the application of such assessments to specific clinical conditions which necessitated this approach. The organization in 1991 of a second workshop entitled "Quality of Life Assessment: Key Issues in the 1990s" resulted in a further consideration of the quality of life philosophy, concepts and key instruments together with an update on assessing quality of life in a number of major disease areas. Of particular importance was an examination of various viewpoints concerned with ethical questions and their implications, and quality oflife from industry, regulatory and health care purchasers' perspectives. As a result of this second workshop, the editors of the original book referred to above decided to produce a second edition with a number of updates and additional chapters.
Author: Graciela Tonon Publisher: Springer Nature ISBN: 3030904679 Category : Social Science Languages : en Pages : 168
Book Description
This book analyzes how quality of life research results can be transferred to policy making, and considers the role of actors in this process---researchers, policy makers, and citizens---as well as their interrelationships. This book points to the need to include actors other than the state in public policy-making related to quality of life and well-being issues, in defining problems and formulating alternatives. It identifies obstacles and facilitators in the process and offers a review of different types of aid that affect well-being and quality of life. Finally, it shows possible pathways for various stakeholders in policy-making to interact with one another in the building of good societies.
Author: Peratec Ltd
Author: Peratec Ltd
Author: D.R. Kiran
Author: Dr. Ralf Heron
Author: Su Mi Dahlgaard-park
Author: Sonja Jefferson
Author: United States. Forest Service
Author: S.R. Walker
Author: John W. Moyer
Author: 
Author: Graciela Tonon