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Author: Alan Barlow Publisher: Routledge ISBN: 1000388832 Category : Business & Economics Languages : en Pages : 128
Book Description
Going beyond the why and what of purpose-led business, this book sets out an innovative business model of how to lead and operate a company to deliver its purpose. Western capitalism is in crisis due to the growing disconnect between business and society, and there are growing calls for a shift from the primacy of shareholder value to the primacy of purpose. But there is a paucity of codified best practice for how CEOs should go about making this shift. Enter Alan Barlow: a CEO practitioner who demonstrates with analytical rigor and evidence-based argument a business model for how CEOs can actually deliver a purpose-defined company that yields both bigger benefits for society and bigger profits for the business. Current and aspiring business leaders and executives will benefit from not only this new business model but also a fully documented route map for monitoring and reviewing successful impact, and highly focused non-financial and financial metrics for benchmarking. Completing the loop for ‘company purpose’ means that business can become a force for good for society.
Author: Alan Barlow Publisher: Routledge ISBN: 1000388832 Category : Business & Economics Languages : en Pages : 128
Book Description
Going beyond the why and what of purpose-led business, this book sets out an innovative business model of how to lead and operate a company to deliver its purpose. Western capitalism is in crisis due to the growing disconnect between business and society, and there are growing calls for a shift from the primacy of shareholder value to the primacy of purpose. But there is a paucity of codified best practice for how CEOs should go about making this shift. Enter Alan Barlow: a CEO practitioner who demonstrates with analytical rigor and evidence-based argument a business model for how CEOs can actually deliver a purpose-defined company that yields both bigger benefits for society and bigger profits for the business. Current and aspiring business leaders and executives will benefit from not only this new business model but also a fully documented route map for monitoring and reviewing successful impact, and highly focused non-financial and financial metrics for benchmarking. Completing the loop for ‘company purpose’ means that business can become a force for good for society.
Author: Alex Edmans Publisher: Cambridge University Press ISBN: 1009062719 Category : Business & Economics Languages : en Pages : 541
Book Description
Should companies be run for profit or purpose? This book shows how they can deliver both-based on rigorous evidence and an actionable framework. This edition, updated to include the pandemic and latest research, explains how managers, investors and citizens can put purpose into practice-and overcome the difficult trade-offs that hold them back.
Author: Pollyanna Pixton Publisher: Addison-Wesley Professional ISBN: 9780321572882 Category : Leadership Languages : en Pages : 0
Book Description
Managing projects and solving difficult situations within organizations can be devilishly difficult. Complexity and uncertainty can provoke inappropriate, even counterproductive, judgments and actions. In such circumstances, you need special tools and processes to help you sort out your strategy and make better choices. Co-authors Pollyanna Pixton, Niel Nickolaisen, Todd Little and Kent McDonald provide effective mechanisms for managing projects and solving problems. They approach business decision making with careful deliberation, analytical precision and sound reasoning. Their book provides the support systems you need to weigh your options and address your business dilemmas. getAbstract finds that leaders at all levels will benefit from knowing this book's hands-on tools.
Author: Fred Reichheld Publisher: Harvard Business Press ISBN: 1647821797 Category : Business & Economics Languages : en Pages : 159
Book Description
Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.
Author: Tony Hsieh Publisher: Grand Central Publishing ISBN: 044657631X Category : Business & Economics Languages : en Pages : 170
Book Description
Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos. As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth and harmony. It might sound crazy, but Hsieh believes that we can prioritize company culture, make money, and change the world. In Delivering Happiness, he shares the tools of the trade he's learned in business and life, from starting a worm farm to running a pizza business, to working at Zappos–a company so impressive that Amazon acquired it for over $1.2 billion. Fast-paced and down-to-earth, Delivering Happiness shows how a different kind of corporate culture is a powerful model for achieving success, and concentrating on the happiness of those around you can dramatically increase your own.
Author: Tony Hsieh Publisher: Business Plus ISBN: 9780446563048 Category : Business & Economics Languages : en Pages : 253
Book Description
The CEO of the successful online shoe retailer Zappos explains how he used the science of happiness to deliver contentment to his employees, customers, investors and vendors; how this led to stellar sales; and how his principles can be applied to other companies and entrepreneurs.
Author: Alan Williams Publisher: Lid Publishing ISBN: 9781912555802 Category : Branding (Marketing) Languages : en Pages : 0
Book Description
We live in extraordinary economic times volatile, uncertain, complex and ambiguous. In the service sector, many traditional approaches are no longer relevant and the landscape of brand identity, employee engagement and customer experience is changing. Organizations no longer own their own brand, while customers expectations are increasing. Brands are now co-owned by all stakeholders employees, service partners, local communities, investors and customers. This book explores the idea that a new values economy is emerging. The successful organizations of tomorrow will establish a shared consensus of values between stakeholders providing transparent communications and inclusivity. It then offers a practical enabling methodology: the SERVICEBRAND approach, combining brand identity, employee engagement and customer experience. The SERVICEBRAND approach will redefine the nature of business: one ecosystem of values-driven service for multiple stakeholders driving sustained organizational performance and authentic business success.
Author: John Coleman Publisher: Harvard Business Press ISBN: 1422162664 Category : Business & Economics Languages : en Pages : 312
Book Description
Provides an overview of the big issues in the business world today, with firsthand accounts from young leaders tasked with tackling these issues head on.
Author: Michael James Keppell Publisher: ISBN: 9781799864455 Category : Education Languages : en Pages : 408
Book Description
"This book captures the experiences and evidence among teachers in exploring the possibility of active students' participation in curriculum design, delivery and assessment through teacher-learner partnership. This publication can be used by academia to explore the effectiveness of co-created curricula to the traditional teacher-created curricula"--
Author: Alan Barlow
Author: Alan Barlow
Author: Alex Edmans
Author: Teneshia Jackson Warner
Author: Pollyanna Pixton
Author: Fred Reichheld
Author: Tony Hsieh
Author: Tony Hsieh
Author: Alan Williams
Author: John Coleman
Author: Michael James Keppell