I'm So Proud to Be Your Mom PDF Download

Author: . . . Thomas
Publisher:
ISBN: 9780578910284
Category :
Languages : en
Pages :

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Author: Jeanne Bliss
Publisher: Penguin
ISBN: 0735217815
Category : Business & Economics
Languages : en
Pages : 274

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Book Description
Customer experience pioneer Jeanne Bliss shows why “Make Mom Proud” companies outperform their competition. Her 5-step guide to customer experience and culture transformation makes this achievement possible. Bliss urges companies to make business personal to earn ardent fans and admirers, by focusing on one deceptively simple question: "Would you do that to your mother?" “Make Mom Proud” companies give customers the treatment they desire, and employees the ability to deliver it. They turn “gotcha” moments into “we’ve got your back” moments by rethinking business practices, and they enable employees to be part of the solution to fix customer frustrations. Bliss scoured the marketplace seeking companies who excel at living their core values, grounded in what we all learned as kids. She offers a five-step plan for evaluating your current behaviors and implementing actions at every level of the organization. Step 1. “Be the Person I Raised You to Be” Understand how you are hiring, developing and trusting employees to bring the best version of themselves to work. Vail resorts, for example, the world's largest ski resort operator, banned the three words "Our policy is..." from their vocabulary, freeing employees to take spirited actions to deliver "the experience of a lifetime." Step 2. “Don’t Make Me Feed You Soap” Learn the eight key frustrations that bind us as customers (waiting, fear, anxiety, the black hole of no communication, etc.) and how to apply actions from companies who are delivering a seamless, frictionless and easy experience. Step 3. “Put Others Before Yourself” Determine if your focus is on helping customers achieve their goals – and evaluate how that is fueling your growth. Canada's Mayfair Diagnostics, for example, spent over a year studying the emotions of patients entering an imaging clinic, so they could redesign their welcome to deliver warmth and caring over procedure and process. The newly designed clinic achieved profitability in record time. Step 4. “Take the High Road” Learn how companies who do the right thing rise above the competition. Virgin Hotels, for example, named #1 U.S. hotel by Conde Nast Reader's Choice Awards, walked away from price gouging at the mini bar, so you'll never pay more for that Snickers bar than what you'd pay at the corner market. Step 5. “Stop the Shenanigans!” Evaluate your current company behaviors and identify the key actions that you can begin immediately. With 32 case studies and examples from more than 85 companies, this is a practical and easy to follow guide for your experience and culture transformation. Filled with comics to snapshot our experiences as customers, a “mom lens” to reflect continuously on your performance, and a “make-mom-proud-ometer” quiz – the book makes Bliss’s approach accessible and approachable. Join the movement to #MakeMomProud by applying this book across your organization. Whether you're contemplating your company's returns policy, its social media presence, or its big-picture strategy, this approach will help your company anticipate both employee and customer needs, extend patience, and show respect at all times.

Author: Abbie Halberstadt
Publisher: Harvest House Publishers
ISBN: 0736983783
Category : Religion
Languages : en
Pages : 241

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Book Description
Mama of ten Abbie Halberstadt helps women humbly and gracefully rise to the high calling of motherhood without settling for mediocrity or losing their minds in the process. Motherhood is a challenge. Unfortunately, our worldly culture offers moms little in the way of real help. Mamas only connect to celebrate surviving another day and to share in their misery rather than rejoice in what God has done and to build each other up in hard times. There has a be a better way, a biblical way, for mamas to grow and thrive. As a daughter of Christ, you have been called to be more than an average mama. Attaining excellence doesn’t have to be unsettling but it will take committed focus and a desire to parent well according to God’s grace and for His glory. M is for Mama offers advice, encouragement, and scripturally sound strategies seasoned with a little bit of humor to help you embrace the challenge of biblical motherhood and raise your children with love and wisdom. Mama, you are worthy of the awesome responsibility God has given you. Now it’s time to start believing you can live up to it.

Author: Kathy Ceceri
Publisher: Clarkson Potter
ISBN: 0823085929
Category : Crafts & Hobbies
Languages : en
Pages : 226

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The editors of GeekMom, sister site to Wired's GeekDad blog, offer a range of cool projects and parenting advice centered around raising kids in the tech age.

Author: Nicole Polizzi
Publisher: Running Press Adult
ISBN: 0762451653
Category : Family & Relationships
Languages : en
Pages : 233

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Book Description
The greatest thing Nicole Polizzi, aka "Snooki," ever did was by accident. But her son, Lorenzo, was never a mistake. When she and her boyfriend, Jionni, found out she was knocked up, they weren't married or engaged. She was only twenty-four and living with her parents -- and she had zero baby experience. With a reckless, party girl TV persona to deal with, she had a lot to learn and discover in becoming a mother. In this funny and frank book, Nicole shares her experiences, everything from the first sonogram to the nipple-cracking shock of breastfeeding. In each chapter, she tells the unvarnished truth about pregnancy symptoms ("The High Price of Gas"), the ridiculousness of her baby registry ("Butt Paste and Boogie Wipes") and the lowdown on postpartum life ("Shit Happens"). There's a ton of useful information, including a list of must-have baby products, MILF style tips, how to keep "I'm a whale" preggers bad body image in check, and how she got into the best shape of her life within six months of giving birth. Although Nicole had to give up partying, she's embracing motherhood the only way she knows how: with a fun-loving attitude -- and lots of leopard print!

Author: Kelly McDaniel
Publisher: Hay House, Inc
ISBN: 1401960863
Category : Self-Help
Languages : en
Pages : 249

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Book Description
An insatiable need for sex and love. Periods of overeating or starving. A pattern of unstable and painful relationships. Does this sound painfully familiar? Trauma counselor Kelly McDaniel has seen these traits over and over in clients who feel trapped in cycles of harmful behaviors-and are unable to stop. Many of us find ourselves stuck in unhealthy habits simply because we don't see a better way. With Mother Hunger, McDaniel helps women break the cycle of destructive behavior by taking a fresh look at childhood trauma and its lasting impact. In doing so, she destigmatizes the shame that comes with being under-mothered and misdiagnosed. McDaniel offers a healing path with powerful tools that include therapeutic interventions and lifestyle changes in service to healthy relationships. The constant search for mother love can be a lifelong emotional burden, but healing begins with knowing and naming what we are missing. McDaniel is the first clinician to identify Mother Hunger, which demystifies the search for love and provides the compass that each woman needs to end the struggle with achy, lonely emptiness, and come home to herself.

Author: Annie Thorisdottir
Publisher:
ISBN:
Category :
Languages : en
Pages :

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What is the Way? is a story about a young girl named Freya who sets off down a road to find her "Thing." Her "Thing" is to make it to the end of the road, but there will be obstacles in there way. With the help of her animal friends Ragnar, Anna, and Pax, she weathers the storms by learning to embrace struggle, trust herself and not give up.

Author: Jonathan Allen
Publisher: Random House
ISBN: 0099594692
Category : United States
Languages : en
Pages : 450

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The true story behind one of the greatest political comebacks in history and a behind-the-scenes look at the woman who may become the next president of America. 'An appraisal of a compelling character who might, at the age of 69 in January 2017, be sworn in as the most powerful woman in the history of the world.' The Times, BOOK OF THE WEEK 'A revealing window into the le Carr�-like layers of intrigue that develop when a celebrity politician who is married to another celebrity politician loses to yet another celebrity politician, and goes on to serve the politician who defeated her.' Washington Post 'Provides useful context and intelligent analysis . . . pumped full of colorful you-are-there details.' New York Times Combining deep reporting and West Wing-esque storytelling, HRC reveals the strategising, machinations and last minute decision-making that have accompanied one of the greatest political comebacks in history.

Author: Melinda Curtis
Publisher: Harlequin
ISBN: 036975154X
Category : Fiction
Languages : en
Pages : 1008

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Harlequin® Heartwarming celebrates wholesome, heartfelt relationships that focus on home, family, community and love. Experience all that and more with four new novels in one collection! This Harlequin Heartwarming box set includes: A COWGIRL NEVER FORGETS The Blackwell Belles by USA TODAY bestselling author Melinda Curtis Even the best cowgirl falls… When it’s the right cowboy Rodeo cowgirl Maggie Blackwell doesn’t need her estranged family. She’s got Clem Coogan—her best friend, rodeo buddy and absolute rock. But when a rodeo accident leaves Clem with a terrible concussion, he’s convinced they’re a romantic item…and proposes to her. Now until his memory comes back, Maggie’s playing along. But can she keep this headache from turning into heartache for both of them? THE RODEO COWBOY’S RETURN The Rocking Chair Ranch by New York Times bestselling author Cathy McDavid Coming back to the ranch… Means facing his past—and his future. Rodeo cowboy Everett Owens broke a vow to watch over his best friend’s widow and son. But when his grandfather’s failing health leads him back to Arizona, he must face Macy Sommers, the single mother he abandoned to her grief—and the woman who has always held a special place in his heart. Could working together to save Pops’s ranch help to heal the past…and create a loving future neither imagined? THE DAIRY QUEEN’S SECOND CHANCE by Laurie Batzel In this contest… Second time’s the charm? Dairy farmer BeeBee Long wants to make the world’s best mozzarella, which means adding a water buffalo to her operation. Orlando the Bull costs more than she can afford, so she swaps her muddy boots for high heels…and enters a beauty pageant for the prize money! There’s just one problem—contestants must create a winning recipe and she can’t cook. Traveling chef Bill Danzig offers to train his former teenage crush, and soon they’re baking up a sweet second chance. But will BeeBee’s first love leave her behind again or crown her queen of his heart? LOVE FINDS A FAMILY Return to Hopewell by Tracy Kelleher Can a city girl rescue… The local hero? Rugged first responder Drew Trombo is back in his hometown to recover from burnout. When he shares a table with city-chic Tamara Giovanessi—in town to meet the son she gave up as a teen—they form an unexpected connection. Daily breakfasts at “their table” lead to dancing and skydiving as the unlikely pair share their passions. Could love heal them both and create a family they never imagined? Look for 4 compelling new stories every month from Harlequin® Heartwarming!

Author: Jocelyn McClay
Publisher: Harlequin
ISBN: 0369740998
Category : Fiction
Languages : en
Pages : 596

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Love Inspired brings you three new titles! Enjoy these uplifting contemporary romances of faith, forgiveness and hope. This box set includes: THEIR SURPRISE AMISH REUNION by Jocelyn McClay Decades ago, Elizabeth Beiler turned down her beau’s proposal and he left town heartbroken. Now Moses Glick is back—and he’s the new owner of the restaurant she’s been planning to purchase. But his temporary visit turns into a long-term stay when Elizabeth is injured. As they work together and old feelings resurface, can they open their hearts to a second chance…or will they let past hurts keep them apart? TRAINING THE K-9 COMPANION (A K-9 Companions novel) by Jill Kemerer When rancher Cade Moulten decides to get a therapy dog for his ailing grandmother, he doesn’t expect a fluffy Pomeranian—or a pretty veterinarian trainer. But Cade will do anything to prove he’s a changed man, even train the small K-9 alongside Mackenzie Howard. Soon the weekly sessions with Mackenzie have Cade wishing for more. But will he risk revealing his shameful past for a chance at acceptance? THE BEEKEEPER NEXT DOOR by Danielle Thorne Returning to his hometown to clean up his late parents’ home, professor Heath Underwood has no intention of making his stay permanent. Especially when he discovers his neighbor is a beekeeper. But avoiding widow Ali Harding proves difficult when her eight-year-old son bonds with him and his dog. As Heath spends more time with them, his fear of bees—and heartbreak—could stand in the way of his happily-ever-after… For more stories filled with love and faith, look for Love Inspired July 2024 Box Set – 2 of 2