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Process Improvement & Performance Management Made Simple

Process Improvement & Performance Management Made Simple PDF Author: Andrew Muras
Publisher: Xlibris Corporation
ISBN: 9781462800841
Category : Business & Economics
Languages : en
Pages : 208

Book Description
Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned? Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques that are effective in the real world. Whether practitioner, manager or executive, youre sure to gain the insights needed for program success. I find their approach to foundational aspects both structurally sound and engagingand critical for sustaining cost and quality performance improvements. Dr. Penny Weller, Hackett Group FastTrack is easy to use, easy to understand, and easy to communicate. Billie Gayle Lewis, LSS Blackbelt Ive been working with Andrew and Glenn for many years their workshops and trainings are typically our best attended and highest rated events. Guy Clayton, Director, IQPC Table of Contents Chapter 1: The FastTrack Approach for Rapid, Cost Effective Implementations Chapter 2: Shared Services Chapter 3: Chargebacks, Service Level Agreements and Service Catalogues Chapter 4: Information Technology Chapter 5: Product & Customer Profitability Chapter 6: Capacity Analysis Chapter 7: Performance Management, Metrics and Scorecards Chapter 8: Enterprise Wide Implementations Chapter 9: Benchmarking Chapter 10: Outsourcing Chapter 11: Government Chapter 12: Business Transformation: Linking ABC/M with Lean and Six Sigma

Process Improvement & Performance Management Made Simple

Process Improvement & Performance Management Made Simple PDF Author: Andrew Muras
Publisher: Xlibris Corporation
ISBN: 9781462800841
Category : Business & Economics
Languages : en
Pages : 208

Book Description
Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned? Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques that are effective in the real world. Whether practitioner, manager or executive, youre sure to gain the insights needed for program success. I find their approach to foundational aspects both structurally sound and engagingand critical for sustaining cost and quality performance improvements. Dr. Penny Weller, Hackett Group FastTrack is easy to use, easy to understand, and easy to communicate. Billie Gayle Lewis, LSS Blackbelt Ive been working with Andrew and Glenn for many years their workshops and trainings are typically our best attended and highest rated events. Guy Clayton, Director, IQPC Table of Contents Chapter 1: The FastTrack Approach for Rapid, Cost Effective Implementations Chapter 2: Shared Services Chapter 3: Chargebacks, Service Level Agreements and Service Catalogues Chapter 4: Information Technology Chapter 5: Product & Customer Profitability Chapter 6: Capacity Analysis Chapter 7: Performance Management, Metrics and Scorecards Chapter 8: Enterprise Wide Implementations Chapter 9: Benchmarking Chapter 10: Outsourcing Chapter 11: Government Chapter 12: Business Transformation: Linking ABC/M with Lean and Six Sigma

Process Improvement and Performance Management Made Simple

Process Improvement and Performance Management Made Simple PDF Author: Andrew Muras
Publisher: Xlibris Corporation
ISBN: 9781441535450
Category : Business & Economics
Languages : en
Pages : 208

Book Description
"With a Special Introduction by Mike Roberts, former CAM-I Director and inventor of the FastTrack approach."--Title page.

Enterprise Performance Management Done Right

Enterprise Performance Management Done Right PDF Author: Ron Dimon
Publisher: John Wiley & Sons
ISBN: 1118417135
Category : Business & Economics
Languages : en
Pages : 208

Book Description
A workable blueprint for developing and implementing performancemanagement in order to improve revenue growth and profitmargins Enterprise performance management (EPM) technology has beenrapidly advancing, especially in the areas of predictive analysisand cloud-based solutions. Real Enterprise PerformanceManagement introduces a framework for implementing and managingnext-generation functionality for better insight, focus, andalignment of EPM. This blueprint shows that EPM can have a directpositive impact on revenue growth, operating margin, assetutilization, and cash cycle efficiency. Introduces a framework for implementing and managingnext-generation functionality for better insight, focus, andalignment Reveals that EPM can have a strong impact on revenue growth,operating margin, asset utilization, cash cycle efficiency Today's businesses have a great deal of data and technology, butless-than-fact decisions are still made. Executives need astructured framework for gathering, analyzing, and debating thebest ways to deploy capital, people and time. Real EnterprisePerformance Management joins IT and finance in a digestibleblueprint for developing and implementing performance management inorder to improve revenue growth and profit margins.

Performance Management For Dummies

Performance Management For Dummies PDF Author: Herman Aguinis
Publisher: John Wiley & Sons
ISBN: 1119557658
Category : Business & Economics
Languages : en
Pages : 368

Book Description
Implement best-in-class performance management systems Performance Management For Dummies is the definitive guide to infuse performance management with your organization's strategic goals and priorities. It provides the nuts and bolts of how to define and measure performance in terms of what employees do (i.e., behaviors) and the outcome of what they do (i.e., results) — both for individual employees as well as teams. Inside, you’ll find a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve and how, and ensure they're growing with the organization—and helping the organization succeed. Plus, it’ll show managers to C-Suites how to use performance management not just as an evaluation tool but, just as importantly, to help employees grow and improve on an ongoing basis so they are capable and motivated to support the organization’s strategic objectives. Understand if your performance management system is working Make fixes where needed Get performance evaluation forms, interview protocols, and scripts for feedback meetings Grasp why people make some businesses more successful than others Make performance management a useful rather than painful management tool Get ready to define performance, measure it, help employees improve it, and align employee performance with the strategic goals and priorities of your organization.

Practical Performance Measurement

Practical Performance Measurement PDF Author: Stacey Barr
Publisher:
ISBN: 9780992383701
Category : Employees
Languages : en
Pages :

Book Description


Performance Management for the Oil, Gas, and Process Industries

Performance Management for the Oil, Gas, and Process Industries PDF Author: Robert Bruce Hey
Publisher: Gulf Professional Publishing
ISBN: 0128104473
Category : Technology & Engineering
Languages : en
Pages : 740

Book Description
Performance Management for the Oil, Gas, and Process Industries: A Systems Approach is a practical guide on the business cycle and techniques to undertake step, episodic, and breakthrough improvement in performance to optimize operating costs. Like many industries, the oil, gas, and process industries are coming under increasing pressure to cut costs due to ongoing construction of larger, more integrated units, as well as the application of increasingly stringent environmental policies. Focusing on the ‘value adder’ or ‘revenue generator’ core system and the company direction statement, this book describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries. The book will enable the reader to: utilize best practice principles of good governance for long term performance enhancement; identify the most significant performance indicators for overall business improvement; apply strategies to ensure that targets are met in agreed upon time frames. Describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries Helps readers set appropriate and realistic short-term/ long-term targets with a pre-built facility health checker Elucidates the relationship between PSM, OHS, and Asset Integrity with an increased emphasis on behavior-based safety Discusses specific oil and gas industry issues and examples such as refinery and gas plant performance initiatives and hydrocarbon accounting

The Basics of Process Improvement

The Basics of Process Improvement PDF Author: Tristan Boutros
Publisher: CRC Press
ISBN: 1498719902
Category : Business & Economics
Languages : en
Pages : 252

Book Description
Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the tra

Performance Management

Performance Management PDF Author: Charles M. Cadwell
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0761213929
Category : Employee motivation
Languages : en
Pages : 188

Book Description
Organizational success depends on the continuous improvement of staff performance at al levels. People constitute the real competitive advantage in business and industries of all types. Enhancing the performance of your people and ultimately your organization depends on the continuous improvement of staff at all levels. An effective Performance Management system is essential to help employees perform at their best and align their contributions with the goals, values, and initiatives of the organization. Performance Management presents managers and supervisors with a clear model they can follow to plan, monitor, analyze, and maintain a satisfying process of performance improvement for their staff. Designed for readers to apply what they are learning to their current job responsibilities, this book offers exercises and assessments to determine your readiness to implement performance management. It also illustrates strategies for developing the crucial communication skills of coaching, problem solving, and giving feedback while teaching methods for linking organization and personal goals. By demystifying the role of performance management techniques, Performance Management provides the knowledge and tools to design and implement a workable system that benefits the organization and inspires employees to manage their own performance.

Armstrong on Reinventing Performance Management

Armstrong on Reinventing Performance Management PDF Author: Michael Armstrong
Publisher: Kogan Page Publishers
ISBN: 0749478128
Category : Business & Economics
Languages : en
Pages : 240

Book Description
Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward. Direct links to pay decisions avert attention from people development, and managers often get lost in the bureaucracy of complex forms rather than fully engaging with their people. Armstrong on Reinventing Performance Management details how to build a culture of ongoing feedback and coaching and provides case studies of how this approach to building performance has been effective in organizations including Deloitte, Gap, Expedia and Google. Filled with practical advice, including how to deal with underperformers, it enables organizations to remove overly bureaucratic and ineffective systems based on top-down judgments and ratings, and demonstrates how to get line managers' support for the process focusing on actionable feedback and growth.

Corporate Performance Management Best Practices

Corporate Performance Management Best Practices PDF Author: Bob Paladino
Publisher: John Wiley & Sons
ISBN: 1118507452
Category : Business & Economics
Languages : en
Pages : 258

Book Description
Business improvement best practices and a proven methodology for improving corporate performance management, illustrated through a high performing program including numerous team case studies Corporate performance management consists of a set of processes that help organizations optimize their business performance. It provides a framework for organizing, automating and analyzing business methodologies, metrics, processes and systems that drive business performance. Corporate Performance Management Best Practices will help your organization benchmark itself against the best. Written by the winner of three globally accepted performance management awards Focuses on a single case study chronicling a health care system's corporate performance management journey Explores how the use of corporate performance management methods has created significant and broad based improvements in patient satisfaction scores, medical outcomes, people development, and corporate shared services and clinical processes Revealing practical techniques that can be adopted at all levels of an organization, from facilities manager to HR manager to CFO to CEO, Corporate Performance Management Best Practices provides a proven implementation model that accelerates breakthrough results.