Author: Hoda Lacey Publisher: Author House ISBN: 145679714X Category : Business & Economics Languages : en Pages : 333
Book Description
This book is for both managers and those they manage. It is for both individuals and teams. It is a practical book which, I hope, will speak to both your hearts and your minds. Since this book was first published in 2000, I have received many encouraging comments from readers telling me what a difference it has made to their lives. The book has been purchased by libraries, prisons, social services, universities and students. It has been recommended as essential reading material by various training organizations and educational establishments. It has also been translated into three languages. But the book was a hardback edition retailing at a high price. This meant that it was out of the reach of many of the people for whom I originally wrote the book. I hope that by having it republished in paperback at a more affordable price range, more people will be able to purchase it and put the skills into practice. I know this book works. It is based on material from the excellent 12 Skills Programme from the Conflict Resolution Network of Australia (CRN). (www.crnhq.org). While grappling with my own conflict issues, fate brought me into contact with the teachings of the CRN, a network of people with a common commitment to conflict resolution, co-operative communication strategies and related skills.
Author: Steven J. Brams Publisher: W. W. Norton & Company ISBN: 9780393320817 Category : Business & Economics Languages : en Pages : 196
Book Description
This procedure, called "adjusted winner," applies broadly, from divorce to business to international disputes. Based on a simple point-allocation system, it produces in hours, even minutes, resolutions that can -- and do -- take expert negotiators weeks and months to work out. What you really want to know is on which issues you will win, on which you will lose, and on which you will have to compromise. To this question, the authors bring a patented procedure that enables both parties to walk away with their maximum win-win potential. Book jacket.
Author: Alan G. Lafley Publisher: Harvard Business Press ISBN: 142218739X Category : Business & Economics Languages : en Pages : 274
Book Description
Explains how companies must pinpoint business strategies to a few critically important choices, identifying common blunders while outlining simple exercises and questions that can guide day-to-day and long-term decisions.
Author: Roger Fisher Publisher: Houghton Mifflin Harcourt ISBN: 9780395631249 Category : Business & Economics Languages : en Pages : 242
Book Description
Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.
Author: DJ Smart Publisher: DigitalSphere Creations ISBN: Category : Business & Economics Languages : en Pages : 32
Book Description
Unlock the secrets to becoming a confident and effective leader with "Assertive Communication: Tools for Leaders and Bosses." This comprehensive guide provides you with essential communication strategies to enhance your leadership skills, build stronger teams, and foster a positive work environment. Inside, you will discover: Proven techniques for assertive communication that inspire respect and cooperation. Practical tools to navigate difficult conversations with confidence and ease. Strategies to improve team collaboration and productivity. Insights on how to maintain a healthy balance between authority and approachability. Real-world examples and exercises to help you apply assertive communication principles in your daily interactions. Whether you’re a seasoned executive or a new manager, this ebook will equip you with the skills you need to lead with clarity, decisiveness, and empathy. Transform your leadership style and achieve your professional goals with "Assertive Communication: Tools for Leaders and Bosses."
Author: Shashank Shah Publisher: Penguin UK ISBN: 9385990489 Category : Biography & Autobiography Languages : en Pages : 515
Book Description
Why did Ratan Tata decide to pay for all the victims of 26/11 whether injured in the Taj or anywhere else? Why did HDFC ’s Aditya Puri insist that employees leave for home by 5.30 p.m.? How did HUL develop a cheaper, better product to beat its competitor, Nirma? What do Taj Hotels, HDFC, HUL, L&T and BPCL have in common? They are the win-win corporations! Based on over a decade of research, Shashank Shah takes these truly outstanding Indian companies and studies how they do business. Each of these companies has exceptional practices when it comes to stakeholder management. Whether the stakeholder is an employee, customer, investor, vendor or even society at large, these companies reveal how looking at everyone else’s interests doesn’t really mean compromising on your own. Often, the two complement each other and that is what makes a win-win solution for everyone. This book gives an inside look into what motivates exceptional companies and how they are a cut above the rest. Full of fascinating anecdotes, leadership philosophy and background stories of organizations, Win-Win Corporations is an inspiring read into what makes companies great.
Author: Murray Hiebert Publisher: Trafford Publishing ISBN: 1412234492 Category : Business & Economics Languages : en Pages : 642
Book Description
If you are a professional working in an organization, this is the book you've been waiting for.Chock full of checklists, dos and don'ts, models, assessments, worksheets andflowcharts, this book is designed to help you:* market your skills* sell your ideas and proposals* secure client commitment to action* establish 50-50 partnerships with managers* establish powerful professional roles* make client resistance work for you.Using these skills effectively, you will experience increased impact and career satisfaction while being viewed as a valued, core member of your organization.This practical, down-to-earth, how-to book will become your constant reference. It also offers you the unique opportunity to rate yourself against the world's largest database of client/customer feedback.With this book as your Success Guide, turn your Expertise into Results!
Author: Spencer Kagan Publisher: ISBN: 9781879097810 Category : Classroom management Languages : en Pages : 0
Book Description
Win-win discipline is a fresh approach to classroom discipline. It is designed to help students acquire discipline-responsible behaviour patterns to meet their needs. Once this happens, their need for disruptive behaviour drops away.
Author: Lucile Wilson Publisher: Bloomsbury Publishing USA ISBN: 0313022909 Category : Language Arts & Disciplines Languages : en Pages : 138
Book Description
Increase your effectiveness as a manager by developing essential interpersonal skills with the creative approach offered in this practical reference. Designed for library school graduates, paraprofessional librarians, and aides who have the responsibility of managing school or small public libraries, this publication focuses on skills that are not part of a librarian's technical training. The techniques are easy to implement, and the book includes numerous examples that illustrate the principles. A must read for those who wish to become leaders in the field.
Author: Julian Paterson Publisher: Richards Education ISBN: Category : Business & Economics Languages : en Pages : 159
Book Description
Conflict Resolution Techniques for a Harmonious Workplace is an essential guide for anyone looking to navigate and resolve conflicts in professional settings. This comprehensive book delves into the roots of workplace conflict, offering practical strategies for mediation, negotiation, and effective communication. Through real-life case studies, readers will learn how to handle difficult conversations, manage team dynamics, and lead by example. Emphasizing cultural and diversity considerations, this book also explores proactive measures to prevent conflict and promotes continuous improvement for a positive work environment. Ideal for leaders, HR professionals, and employees alike, this guide is your roadmap to fostering harmony and productivity in the workplace.
Author: Hoda Lacey
Author: Steven J. Brams
Author: Alan G. Lafley
Author: Roger Fisher
Author: DJ Smart
Author: Shashank Shah
Author: Murray Hiebert
Author: Spencer Kagan
Author: Lucile Wilson
Author: Julian Paterson