Author: David Craig
Publisher: Constable & Robinson
ISBN: 9781845293741
Category : Business & Economics
Languages : en
Pages : 0
Book Description
In their crusade to modernise public services, New Labour are giving vast amounts of taxpayers' money to management and IT systems consultants. They are everywhere - the Inland Revenue, MoD, Education Department, NHS and Downing Street. But are these management wizards siphoning off billions that should have been spent on the frontline services?
Plundering the Public Sector
Author: David Craig
Publisher: Constable & Robinson
ISBN: 9781845293741
Category : Business & Economics
Languages : en
Pages : 0
Book Description
In their crusade to modernise public services, New Labour are giving vast amounts of taxpayers' money to management and IT systems consultants. They are everywhere - the Inland Revenue, MoD, Education Department, NHS and Downing Street. But are these management wizards siphoning off billions that should have been spent on the frontline services?
Publisher: Constable & Robinson
ISBN: 9781845293741
Category : Business & Economics
Languages : en
Pages : 0
Book Description
In their crusade to modernise public services, New Labour are giving vast amounts of taxpayers' money to management and IT systems consultants. They are everywhere - the Inland Revenue, MoD, Education Department, NHS and Downing Street. But are these management wizards siphoning off billions that should have been spent on the frontline services?
Public Service on the Brink
Author: Jenny Manson
Publisher: Andrews UK Limited
ISBN: 1845403533
Category : Business & Economics
Languages : en
Pages : 305
Book Description
The contributors to this book mount a robust defence of the concept and practice of public service at a crucial time for its future. They question the ill-conceived assumptions behind the endless programmes of reform imposed by successive governments, often on the basis of advice from people with no direct experience of working in the public sector. With cuts in public spending by the coalition government and “austerity” programmes being imposed in Britain and abroad, the book could not be more timely in its reminder of the core purpose of public service. After a long period of denigration of the public sector, here is the voice that has not been heard clearly through these decades of reorganisation: "I know what my job is and I want to do it as well as I can. Indeed I would love my work if I could get one day's peace to get on with it. But I am beset at every turn by unintelligible, time wasting and fruitless management initiatives, constant change, ill-judged targets, wrong-headed 'commercial' exemplars and continuous and misguided restructuring. I have to watch as, instead of my 'customers' (actually patients, pupils, taxpayers) getting a better deal from me, the only beneficiaries seem to be those who can lobby for special treatment." The book contains accounts of public service by people of varying backgrounds and ages who work both inside and outside of the public sector. They share an allegiance to the value and purpose of working for the common good and an enthusiasm for getting things right and for the opportunity to recount their experience through this book.
Publisher: Andrews UK Limited
ISBN: 1845403533
Category : Business & Economics
Languages : en
Pages : 305
Book Description
The contributors to this book mount a robust defence of the concept and practice of public service at a crucial time for its future. They question the ill-conceived assumptions behind the endless programmes of reform imposed by successive governments, often on the basis of advice from people with no direct experience of working in the public sector. With cuts in public spending by the coalition government and “austerity” programmes being imposed in Britain and abroad, the book could not be more timely in its reminder of the core purpose of public service. After a long period of denigration of the public sector, here is the voice that has not been heard clearly through these decades of reorganisation: "I know what my job is and I want to do it as well as I can. Indeed I would love my work if I could get one day's peace to get on with it. But I am beset at every turn by unintelligible, time wasting and fruitless management initiatives, constant change, ill-judged targets, wrong-headed 'commercial' exemplars and continuous and misguided restructuring. I have to watch as, instead of my 'customers' (actually patients, pupils, taxpayers) getting a better deal from me, the only beneficiaries seem to be those who can lobby for special treatment." The book contains accounts of public service by people of varying backgrounds and ages who work both inside and outside of the public sector. They share an allegiance to the value and purpose of working for the common good and an enthusiasm for getting things right and for the opportunity to recount their experience through this book.
Systems Thinking in the Public Sector
Author: John Seddon
Publisher: Triarchy Press
ISBN: 1908009330
Category : Business & Economics
Languages : en
Pages : 188
Book Description
In this much-talked-about book, John Seddon dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn't our money that was being wasted.
Publisher: Triarchy Press
ISBN: 1908009330
Category : Business & Economics
Languages : en
Pages : 188
Book Description
In this much-talked-about book, John Seddon dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn't our money that was being wasted.
Squandered
Author: David Craig
Publisher: Constable
ISBN: 1849011613
Category : Political Science
Languages : en
Pages : 362
Book Description
Over the last ten years, New Labour has boosted public spending by around a trillion pounds - that's £1,000,000,000,000 of our taxes - over £50,000 for every household in Britain. But what have we got for our money? Effective and responsive public services that are the envy of the world? Or the creation of a vast, self-serving bureaucracy that has presided over the greatest waste of money in British history? With so much money, a tsunami of extra cash, being thrown at public services - health, education, policing, defence, social services and public administration - there have been some successes. Nevertheless, the results of the Government's tidal wave of extra spending have been worse than pitiful. In department after department, it is the same sorry story - a triple whammy of incompetence, cover-up and cuts that have all but decimated public services, while those responsible have lavished money and honours on themselves. David Craig exposes the sometimes tragic, sometimes comic story of how New Labour's years of mismanagement have led to a bureaucratization of Britain that has squandered almost unimaginable amounts of taxpayers' money, caused irreparable damage to all our lives and rewarded the man responsible with the keys to Number 10.
Publisher: Constable
ISBN: 1849011613
Category : Political Science
Languages : en
Pages : 362
Book Description
Over the last ten years, New Labour has boosted public spending by around a trillion pounds - that's £1,000,000,000,000 of our taxes - over £50,000 for every household in Britain. But what have we got for our money? Effective and responsive public services that are the envy of the world? Or the creation of a vast, self-serving bureaucracy that has presided over the greatest waste of money in British history? With so much money, a tsunami of extra cash, being thrown at public services - health, education, policing, defence, social services and public administration - there have been some successes. Nevertheless, the results of the Government's tidal wave of extra spending have been worse than pitiful. In department after department, it is the same sorry story - a triple whammy of incompetence, cover-up and cuts that have all but decimated public services, while those responsible have lavished money and honours on themselves. David Craig exposes the sometimes tragic, sometimes comic story of how New Labour's years of mismanagement have led to a bureaucratization of Britain that has squandered almost unimaginable amounts of taxpayers' money, caused irreparable damage to all our lives and rewarded the man responsible with the keys to Number 10.
Fleeced!
Author: David Craig
Publisher: Constable
ISBN: 1472112245
Category : Political Science
Languages : en
Pages : 224
Book Description
Over the past decade some £3 trillion - equivalent to £50,000 for every person in Britain - has been taken from us by the ruling elites. Half was wasted in a splurge of poorly-managed public spending in the 'boom', while the other half evaporated in the 'bust' - siphoned off by city bonuses, vaporised by a collapse in pension savings and extorted to bail out the banking sector. In their explosive new book, David Craig and Matthew Elliott trace where the money has gone and who has become richer as a result. They name and shame the 'guilty': the incompetent bureaucrats that fail to deliver the services the taxpayer deserves; the multitude of ineffective regulators and watchdogs; the politicians that have betrayed our democracy and enriched themselves; and the self-serving and arrogant city bankers. Moreover, they calculate the enormous debt that awaits the British taxpayer as a result of our rulers' avarice and economic mismanagement. Fleeced! charts the greatest impoverishment and tax swindle of the public in British history.
Publisher: Constable
ISBN: 1472112245
Category : Political Science
Languages : en
Pages : 224
Book Description
Over the past decade some £3 trillion - equivalent to £50,000 for every person in Britain - has been taken from us by the ruling elites. Half was wasted in a splurge of poorly-managed public spending in the 'boom', while the other half evaporated in the 'bust' - siphoned off by city bonuses, vaporised by a collapse in pension savings and extorted to bail out the banking sector. In their explosive new book, David Craig and Matthew Elliott trace where the money has gone and who has become richer as a result. They name and shame the 'guilty': the incompetent bureaucrats that fail to deliver the services the taxpayer deserves; the multitude of ineffective regulators and watchdogs; the politicians that have betrayed our democracy and enriched themselves; and the self-serving and arrogant city bankers. Moreover, they calculate the enormous debt that awaits the British taxpayer as a result of our rulers' avarice and economic mismanagement. Fleeced! charts the greatest impoverishment and tax swindle of the public in British history.
The Crisis in Zaire
Author: Georges Nzongola-Ntalaja
Publisher: Africa World Press
ISBN: 9780865430235
Category : History
Languages : en
Pages : 340
Book Description
Publisher: Africa World Press
ISBN: 9780865430235
Category : History
Languages : en
Pages : 340
Book Description
The Big Con
Author: Mariana Mazzucato
Publisher: Penguin
ISBN: 0593492684
Category : Business & Economics
Languages : en
Pages : 353
Book Description
A vital and timely investigation into the opaque and powerful consulting industry—and what to do about it There is an entrenched relationship between the consulting industry and the way business and government are managed today that must change. Mariana Mazzucato and Rosie Collington show that our economies’ reliance on companies such as McKinsey & Company, Boston Consulting Group, Bain & Company, PwC, Deloitte, KPMG, and EY stunts innovation, obfuscates corporate and political accountability, and impedes our collective mission of halting climate breakdown. The “Big Con” describes the confidence trick the consulting industry performs in contracts with hollowed-out and risk-averse governments and shareholder value-maximizing firms. It grew from the 1980s and 1990s in the wake of reforms by the neoliberal right and Third Way progressives, and it thrives on the ills of modern capitalism, from financialization and privatization to the climate crisis. It is possible because of the unique power that big consultancies wield through extensive contracts and networks—as advisors, legitimators, and outsourcers—and the illusion that they are objective sources of expertise and capacity. In the end, the Big Con weakens our businesses, infantilizes our governments, and warps our economies. In The Big Con, Mazzucato and Collington throw back the curtain on the consulting industry. They dive deep into important case studies of consultants taking the reins with disastrous results, such as the debacle of the roll out of HealthCare.gov and the tragic failures of governments to respond adequately to the COVID-19 pandemic. The result is an important and exhilarating intellectual journey into the modern economy’s beating heart. With peerless scholarship, and a wealth of original research, Mazzucato and Collington argue brilliantly for building a new system in which public and private sectors work innovatively for the common good.
Publisher: Penguin
ISBN: 0593492684
Category : Business & Economics
Languages : en
Pages : 353
Book Description
A vital and timely investigation into the opaque and powerful consulting industry—and what to do about it There is an entrenched relationship between the consulting industry and the way business and government are managed today that must change. Mariana Mazzucato and Rosie Collington show that our economies’ reliance on companies such as McKinsey & Company, Boston Consulting Group, Bain & Company, PwC, Deloitte, KPMG, and EY stunts innovation, obfuscates corporate and political accountability, and impedes our collective mission of halting climate breakdown. The “Big Con” describes the confidence trick the consulting industry performs in contracts with hollowed-out and risk-averse governments and shareholder value-maximizing firms. It grew from the 1980s and 1990s in the wake of reforms by the neoliberal right and Third Way progressives, and it thrives on the ills of modern capitalism, from financialization and privatization to the climate crisis. It is possible because of the unique power that big consultancies wield through extensive contracts and networks—as advisors, legitimators, and outsourcers—and the illusion that they are objective sources of expertise and capacity. In the end, the Big Con weakens our businesses, infantilizes our governments, and warps our economies. In The Big Con, Mazzucato and Collington throw back the curtain on the consulting industry. They dive deep into important case studies of consultants taking the reins with disastrous results, such as the debacle of the roll out of HealthCare.gov and the tragic failures of governments to respond adequately to the COVID-19 pandemic. The result is an important and exhilarating intellectual journey into the modern economy’s beating heart. With peerless scholarship, and a wealth of original research, Mazzucato and Collington argue brilliantly for building a new system in which public and private sectors work innovatively for the common good.
Managing Public Services
Author: Irvine Lapsley
Publisher: Routledge
ISBN: 1000475867
Category : Business & Economics
Languages : en
Pages : 210
Book Description
This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management. Chapters provide a valuable frame of reference for the 21st-century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices, including branding, Lean Management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager, those who think about their job and are open to new ideas on how their job can be done better, by revisiting existing practices and examining innovations in public management. Enriched with real-life cases and thought-provoking discussion questions, this is the ideal textbook for reflective, open-minded advanced students of public management and actual, or aspiring, reflective managers in public services.
Publisher: Routledge
ISBN: 1000475867
Category : Business & Economics
Languages : en
Pages : 210
Book Description
This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management. Chapters provide a valuable frame of reference for the 21st-century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices, including branding, Lean Management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager, those who think about their job and are open to new ideas on how their job can be done better, by revisiting existing practices and examining innovations in public management. Enriched with real-life cases and thought-provoking discussion questions, this is the ideal textbook for reflective, open-minded advanced students of public management and actual, or aspiring, reflective managers in public services.
Plunder!
Author: Steven Greenhut
Publisher:
ISBN: 9780984275205
Category : Civil service positions
Languages : en
Pages : 297
Book Description
Publisher:
ISBN: 9780984275205
Category : Civil service positions
Languages : en
Pages : 297
Book Description
New Perspectives on Public Services
Author: Christopher Pollitt
Publisher: Oxford University Press
ISBN: 0191628077
Category : Business & Economics
Languages : en
Pages :
Book Description
Despite their immense importance for many aspects of public service management, the specific features of places have been largely ignored in recent public management literature. Technologies have received much more attention, but mainly within the specific field of e-government. In this book Christopher Pollitt puts together a powerful and engagingly-written case for paying much more attention both to place and to technological change, and the interactions between them. The book synthesizes theories and concepts from a range of disciplines and focuses them on the many ways in which public services shape places, and places shape public services. Using extensive and varied original empirical material, it examines the role that new technologies have played in these interactions. This theme is traced through internationally comparative studies of central government agencies, hospitals, population registration, and the police. It raises questions about the longer term effects of the increasingly 'virtual' relations between the citizen and government. The book opens up new perspectives on the organization of our most basic and vital public services.
Publisher: Oxford University Press
ISBN: 0191628077
Category : Business & Economics
Languages : en
Pages :
Book Description
Despite their immense importance for many aspects of public service management, the specific features of places have been largely ignored in recent public management literature. Technologies have received much more attention, but mainly within the specific field of e-government. In this book Christopher Pollitt puts together a powerful and engagingly-written case for paying much more attention both to place and to technological change, and the interactions between them. The book synthesizes theories and concepts from a range of disciplines and focuses them on the many ways in which public services shape places, and places shape public services. Using extensive and varied original empirical material, it examines the role that new technologies have played in these interactions. This theme is traced through internationally comparative studies of central government agencies, hospitals, population registration, and the police. It raises questions about the longer term effects of the increasingly 'virtual' relations between the citizen and government. The book opens up new perspectives on the organization of our most basic and vital public services.