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Author: Jack Gordon Publisher: Pfeiffer ISBN: 9780787969264 Category : Business & Economics Languages : en Pages : 0
Book Description
Pfeiffers Classic Activities for Interpersonal Communication is a comprehensive resource filled with ready-made learning activities that you can immediately put to use in your ongoing effort to maintain and improve workplace communication. This important collection of timeless activities brings together classic resources drawn from more than thirty years of the Pfeiffer Annuals. Editor Jack Gordon, former chief editor of Training Magazine, has selected experiential learning activities, instruments, and discussion resources that both new and seasoned trainers can rely on to enhance training events on communication, customer service, sales, teamwork, or management development. Pfeiffer's Classic Activities for Interpersonal Communication includes Tools and information about how personality types and cultural or gender differences influence communication Experiential learning activities that build awareness of nonverbal communication Activities designed to encourage trust and openness in work groups Data about the emotional factors that interfere with clear speaking and effective listening Tips for giving performance feedback to subordinates Explanations of why trust and openness are preconditions for effective communication Advice for using personality typologies in communication-skills training
Author: Jack Gordon Publisher: Pfeiffer ISBN: 9780787969264 Category : Business & Economics Languages : en Pages : 0
Book Description
Pfeiffers Classic Activities for Interpersonal Communication is a comprehensive resource filled with ready-made learning activities that you can immediately put to use in your ongoing effort to maintain and improve workplace communication. This important collection of timeless activities brings together classic resources drawn from more than thirty years of the Pfeiffer Annuals. Editor Jack Gordon, former chief editor of Training Magazine, has selected experiential learning activities, instruments, and discussion resources that both new and seasoned trainers can rely on to enhance training events on communication, customer service, sales, teamwork, or management development. Pfeiffer's Classic Activities for Interpersonal Communication includes Tools and information about how personality types and cultural or gender differences influence communication Experiential learning activities that build awareness of nonverbal communication Activities designed to encourage trust and openness in work groups Data about the emotional factors that interfere with clear speaking and effective listening Tips for giving performance feedback to subordinates Explanations of why trust and openness are preconditions for effective communication Advice for using personality typologies in communication-skills training
Author: Pfeiffer Publisher: Pfeiffer ISBN: 9780787981716 Category : Business & Economics Languages : en Pages : 0
Book Description
This Pfeiffer's Classic Activities Set contains seven volumes in following subject areas: Improving Interpersonal Communication, Diversity Training, Developing New Managers, Building Better Teams, Developing Leaders, Managing Conflict at Work, and Inventories. The Pfeiffer Classic Activities series is a comprehensive resource filled with ready-made activities and instruments that you can immediately put to use in your work. This important collection brings together classic resources drawn from more than thirty years of the Pfeiffer Annuals.
Author: Jack Gordon Publisher: Pfeiffer ISBN: 9780470181805 Category : Business & Economics Languages : en Pages : 0
Book Description
The Pfeiffer Book of Successful Interpersonal Communication Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the Pfeiffer Annuals and Handbooks have to offer on the topic. The Pfeiffer Book of Successful Interpersonal Communication Tools · Provides articles that offer quick, solid, and insightful grounding in a classic theme of communication-skills training · Contains complete, ready-made training exercises designed to meet a variety of needs for different audiences · Offers inventories that include questionnaires and instruments that help trainees understand their own communication habits, measure the health of actual relationships, and shed light on communication practices within the organization
Author: Jack Gordon Publisher: Pfeiffer ISBN: 9780787977603 Category : Business & Economics Languages : en Pages : 0
Book Description
This new addition to the popular classics series provides a wealth of material to train and develop new and aspiring managers. Good managers are vital to the success of any organization. Effective management from new managers, frontline supervisors, and team leaders can make the difference between a well-motivated workforce prepared to meet any challenge and a group of dispirited employees destined to failure. Good training builds good managers. And there is no more powerful form of training than experiential learning. Pfeiffer’s Classic Activities for Developing New Manager is a hands-on resource that offers experiential learning activities, complete and ready to use in training sessions. These proven activities are designed to teach a wide variety of management skills to new managers, frontline supervisors, and team leaders. The book also includes questionnaires and surveys that measure and evaluate everything from leadership potential to employee performance. Finally, the book contains insightful and informative articles that lay the educational foundation for the study of management as a teachable skill.
Author: Gjyn O'Toole Publisher: Elsevier Health Sciences ISBN: 0729598438 Category : Medical Languages : en Pages : 528
Book Description
Essential guide to better communication in practice Communication is a core skill for all healthcare professionals, regardless of their specific discipline. The fifth edition of Communication: Core Interpersonal Skills for Healthcare Professionals provides a comprehensive introduction that will be invaluable for students undertaking any training program in health. The book guides students toward an understanding of all the basic communication techniques and skills they will need in practice. They will learn to develop self-awareness about the impact their words and actions might have on others, use a person-centred model to reconstruct their communication style and approach, and then apply their new knowledge and skills to real-life scenarios. Easy to read and logically ordered over four sections, this book will guide students towards developing lifelong communication skills that will ultimately enable optimal person-centred care, successful therapeutic relationships and positive patient outcomes. A focus on person-centred care and culturally responsive communication Assists students to reflect on their personal communication style and habits, then learn and practise strategies and skills to enhance future communication in practice Builds confidence in communication through activities, scenarios and case studies Explores communication with Indigenous peoples to improve healthcare outcomes Includes digital communication – overviews and tips on navigating professional and personal electronic media Scenarios, case studies, individual and group activities, role-plays and end-of-chapter questions support learning Straightforward language makes learning accessible for students in all health disciplines Student and instructor resources, including companion EAQ, companion video resource Stories in Healthcare Communication, quizzes, semester planner and a tutorial guide contribute to engaging students New to this edition New chapter on the requirements of communication within multidisciplinary or interprofessional teams Fully updated to reflect the latest research Updated references throughout the text to reflect current discussion and requirements of communication in healthcare Instructor resources on Evolve: PowerPoint slides Semester planner Tutorial activities Testbank (MCQs) Image collection Student and Instructor resources on Evolve: Answers to end-of-chapter review questions Student quiz (MCQ + T/F)
Author: Gjyn O'Toole Publisher: Elsevier Australia ISBN: 0729538591 Category : Medical Languages : en Pages : 346
Book Description
This text introduces health sciences students to the various interpersonal communication skills that are commonly used within health settings to establish relationships with clients and fellow professionals, and improve therapeutic outcomes. It focuses on developing self awareness and skills for use in health settings and covers the types of scenarios commonly encountered in health settings that are rarely covered in generic professional communication texts. Perspectives and examples are drawn from a wide range of health professions. The book includes activities that will enable students to reflect on their experiences and practice using the skills.
Author: Catherine Sheldrick Ross Publisher: American Library Association ISBN: 155570929X Category : Language Arts & Disciplines Languages : en Pages : 473
Book Description
The new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media.
Author: Merianne Liteman Publisher: John Wiley & Sons ISBN: 1118429486 Category : Business & Economics Languages : en Pages : 560
Book Description
Based on the best-selling first edition, this greatly expanded and updated version contains forty-seven new activities, more information about how to design and lead retreats, and additional suggestions for how to recover when things go wrong. A CD-ROM allows you to print out chapters for distribution to key leaders, duplicate templates, and produce handouts for specific exercises. Whether you're planning to lead an offsite retreat for the first time or the ninety-ninth time, this easy-to-use, one-stop resource provides: Step-by-step instructions for leading a wide variety of tested exercises. Insight into establishing effective working relationships with clients. Information on what to include in your retreat designs. Suggestions for encouraging participants to speak up and play an active role. Tools for managing conflict. Guidance on making decisions during a retreat and changing course when necessary. Strategies for developing and implementing action plans. Tips for follow-up so you can keep the change train on track. Order your copy of this practical guide today!
Author: Jack Gordon
Author: Jack Gordon
Author: Jack Gordon
Author: Pfeiffer
Author: Jack Gordon
Author: Jack Gordon
Author: Jack Gordon
Author: Gjyn O'Toole
Author: Gjyn O'Toole
Author: Catherine Sheldrick Ross
Author: Merianne Liteman