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Author: Brian Atkins Publisher: Critical Publishing ISBN: 1909330361 Category : Social Science Languages : en Pages : 106
Book Description
Social workers and health professionals are often placed in situations where they are verbally or physically threatened by service users and others.This book helps you recognise potential risk in situations, when to avoid involvement, and how best to manage these risks. The book will give professionals confidence in working effectively in such conditions. The book covers the theoretical understanding of the impact of threats on professional safety and decision-making, including: the reality of the experience of social workers and other professionals – statistics and case examples the impact of physical and psychological threat hostage theory as it applies to social work It also addresses actions that workers can take to greatly reduce risk such as: improving safety awareness teamwork support supervision organisational responses and the duty of care of employers Practical steps that workers can take to protect themselves are explained including: conflict management, diffusion and de-escalation techniques basic self-protection –very simple defence mechanisms This book will appeal to both practitioners and students. It helps students to become aware of the factors which may affect judgement in child protection cases and assist in managing cases on placement. It helps professional practitioners in managing the anxieties associated with their current case load and provides strategies to manage these unfortunately common workplace experiences.
Author: Brian Atkins Publisher: Critical Publishing ISBN: 1909330361 Category : Social Science Languages : en Pages : 106
Book Description
Social workers and health professionals are often placed in situations where they are verbally or physically threatened by service users and others.This book helps you recognise potential risk in situations, when to avoid involvement, and how best to manage these risks. The book will give professionals confidence in working effectively in such conditions. The book covers the theoretical understanding of the impact of threats on professional safety and decision-making, including: the reality of the experience of social workers and other professionals – statistics and case examples the impact of physical and psychological threat hostage theory as it applies to social work It also addresses actions that workers can take to greatly reduce risk such as: improving safety awareness teamwork support supervision organisational responses and the duty of care of employers Practical steps that workers can take to protect themselves are explained including: conflict management, diffusion and de-escalation techniques basic self-protection –very simple defence mechanisms This book will appeal to both practitioners and students. It helps students to become aware of the factors which may affect judgement in child protection cases and assist in managing cases on placement. It helps professional practitioners in managing the anxieties associated with their current case load and provides strategies to manage these unfortunately common workplace experiences.
Author: Pauline Bibby Publisher: Routledge ISBN: 1351911805 Category : Social Science Languages : en Pages : 296
Book Description
This book is aimed at employers, managers and staff in social work agencies. Historically there has been a slowness to acknowledge the risks which social workers routinely face and some employers have adopted a re-active approach, waiting for incidents to occur before taking action. They are thus placed in the position of having to make policy 'on the hoof' and at a time of crisis. Support to staff who have been attacked has been patchy, and in some instances sadly lacking. The absence of agreed procedures for dealing with violent attacks can leave the staff concerned, feeling unsupported, anxious and stressed. Social work staff, in their turn, may have experienced feelings of guilt when they have been unable to prevent aggression or assault; at best they may lack confidence in the level of understanding and support their line managers will show, and at worst they may feel that they will be blamed for the incident. As a result there is a tendency towards under reporting violent acts. For these reasons a joint approach to the problem is urged which involves social workers, support staff and managers. Personal Safety for Social Workers examines the special issues which social workers, and their employers, need to address. Part 1 reviews some of the information now available about violence in social work settings and within the context of violence in society at large. The respective roles and responsibilities of employers and employees are discussed, and guidance offered on developing a workplace personal safety policy and on the steps which will need to be taken for effective implementation. Advice is given on developing procedures for reporting violent incidents and for providing after-care to staff who have been on the receiving end of violence. This section of the book also looks at the ways in which the design and management of the workplace can enhance personal safety and provides guidelines to social workers on the issues to consider when working away from the normal work base. Part 2 contains detailed personal safety guidelines for use by individual social workers in a variety of work situations. Part 3 addresses training issues and provides a number of sample training programmes. A Reference Section gives information about further reading, training materials and sources of further help, advice and information. The message of this book is that proper attention to risk can reduce both the incidence of aggression and its development into violent acts. Preventive action can have the dual effect of protecting staff, and also of providing quality services in a more sensitive way to social work clients.
Author: Brian Atkins Publisher: Critical Publishing ISBN: 191571334X Category : Social Science Languages : en Pages : 166
Book Description
Social workers and health professionals are often placed in situations where they are verbally or physically threatened by service users and others. This book helps them recognise potential risks in situations, when to avoid involvement, and how best to manage these risks, giving them the confidence to work effectively. Suitable for practitioners, students, leaders and supervisors, this book covers topics such as managing risks, improving safety awareness, teamwork and organisational support within the modern-day context. Specifically, this second edition includes: Interviews from current senior and first line managers in children’s and adult social care and health services, front line staff and more. A new chapter on managing online and digital issues including managing the transition of back to work after Covid-19. Greater emphasis on the responsibilities of employers and their duty of care to staff. Further elaboration on the impairment of decision-making under stress caused by imitation and threat. The use of new therapeutic approaches in reducing threat from service users and better responding to their needs. This book helps students to become aware of the factors which may affect judgement in child protection cases and assist in managing cases on placement. It helps professional practitioners in managing the anxieties associated with their current case load and provides strategies to manage these unfortunately common workplace experiences.
Author: Kimberly A. Galt Publisher: Jones & Bartlett Publishers ISBN: 1449610412 Category : Medical Languages : en Pages : 268
Book Description
Covering a wide range of health care disciplines, Foundations in Patient Safety for Health Professionals is a practical, comprehensive guide to creating a culture of safety in health care settings. Developed by faculty members in bioethics, business, dentistry, law, medicine, nursing, occupational therapy, pharmacy, physical therapy, and social work, this introductory textbook presents the history of safety and the core concepts of patient safety. This important resource features a patient-centered approach within a practice-based context. Written in a straightforward style, it uses personal and professional stories to illustrate the application of safety principles. Modules and case-based exercises help students learn the importance of safety best practices and quality improvements. Practicing health care professionals will also find this book to be a valuable resource.
Author: Pauline Bibby Publisher: Taylor & Francis ISBN: 1351911813 Category : Business & Economics Languages : en Pages : 222
Book Description
This book is aimed at employers, managers and staff in social work agencies. Historically there has been a slowness to acknowledge the risks which social workers routinely face and some employers have adopted a re-active approach, waiting for incidents to occur before taking action. They are thus placed in the position of having to make policy 'on the hoof' and at a time of crisis. Support to staff who have been attacked has been patchy, and in some instances sadly lacking. The absence of agreed procedures for dealing with violent attacks can leave the staff concerned, feeling unsupported, anxious and stressed. Social work staff, in their turn, may have experienced feelings of guilt when they have been unable to prevent aggression or assault; at best they may lack confidence in the level of understanding and support their line managers will show, and at worst they may feel that they will be blamed for the incident. As a result there is a tendency towards under reporting violent acts. For these reasons a joint approach to the problem is urged which involves social workers, support staff and managers. Personal Safety for Social Workers examines the special issues which social workers, and their employers, need to address. Part 1 reviews some of the information now available about violence in social work settings and within the context of violence in society at large. The respective roles and responsibilities of employers and employees are discussed, and guidance offered on developing a workplace personal safety policy and on the steps which will need to be taken for effective implementation. Advice is given on developing procedures for reporting violent incidents and for providing after-care to staff who have been on the receiving end of violence. This section of the book also looks at the ways in which the design and management of the workplace can enhance personal safety and provides guidelines to social workers on the issues to consider when working away from the normal work base. Part 2 contains detailed personal safety guidelines for use by individual social workers in a variety of work situations. Part 3 addresses training issues and provides a number of sample training programmes. A Reference Section gives information about further reading, training materials and sources of further help, advice and information. The message of this book is that proper attention to risk can reduce both the incidence of aggression and its development into violent acts. Preventive action can have the dual effect of protecting staff, and also of providing quality services in a more sensitive way to social work clients.
Author: Betsy Vourlekis Publisher: Routledge ISBN: 135148933X Category : Social Science Languages : en Pages : 164
Book Description
This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context.
Author: Pauline Bibby Publisher: Routledge ISBN: 135191183X Category : Political Science Languages : en Pages : 208
Book Description
This book is aimed at employers, managers and professional and administrative staff in the health care services. GP practices, home visits and the hospital are all covered. Despite growing evidence of violence against health care workers, some employers have been slow to acknowledge the risks faced in both primary and secondary health care settings. Personal Safety for Health Care Workers provides the tools to investigate the risks involved and to develop policy and practice to ensure staff safety. It also deals with the vexed question of under-reporting. Part I deals with the respective roles and responsibilities of employers and employees and offers guidance on developing a workplace personal safety policy. Workplace design and management are addressed and guidelines provided for health care workers when away from their normal work base. Part 2 gives detailed guidelines for use by individual workers in a variety of work situations. Part 3 considers training issues and contains a number of sample training programmes with handouts. The message of this book is that prevention is better than cure - proper attention to risk can reduce both the incidence of aggression and its development into violent acts. The aim is to achieve the dual effect of protecting health care workers, and also of providing services in a more sensitive way. Good practice implies a responsibility to ensure that health care can be delivered in conditions of safety for staff and patients alike.
Author: Brian Atkins
Author: Brian Atkins
Author: Pauline Bibby
Author: 
Author: Brian Atkins
Author: Brian Atkins
Author: Kimberly A. Galt
Author: Pauline Bibby
Author: Betsy Vourlekis
Author: Pauline Bibby
Author: John R. Lion