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Author: Dean Spitzer Publisher: AMACOM ISBN: 0814430090 Category : Business & Economics Languages : en Pages : 312
Book Description
Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s "socialization of measurement" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. This book gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.
Author: Dean Spitzer Publisher: AMACOM ISBN: 0814430090 Category : Business & Economics Languages : en Pages : 312
Book Description
Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s "socialization of measurement" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. This book gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.
Author: International Association of Fire Chiefs Publisher: Jones & Bartlett Learning ISBN: 9780763729356 Category : Political Science Languages : en Pages : 516
Book Description
This cutting-edge book has been designed to be a roadmap to success for chief officers and aspiring chief officers. It is an insiders' guide, filled with indispensable advice and guidance provided by some of the most knowledgeable and wise chiefs in the fire service. Readers will find a wealth of vital information on essential topics, along with the reasoning behind the recommendations.
Author: Michael J. Ward Publisher: Jones & Bartlett Publishers ISBN: 128402668X Category : Medical Languages : en Pages : 449
Book Description
Your Complete Fire Officer I and Fire Fighter II Training Solution! The National Fire Protection Association (NFPA) and the International Association of Fire Chiefs (IAFC) are pleased to bring you the Third Edition of Fire Officer: Principles and Practice, the next step in the evolution of Fire Officer I and II training. Covering the entire spectrum of the 2014 Edition of NFPA 1021: Standard for Fire Officer Professional Qualifications, the Third Edition includes the following updates: • Separation of Fire Officer I and II Level content throughout the textbook and student, instructor, and technology resources. • The latest developments in social media and media relations; NIST research on fire dynamics; fire fighter safety and health issues; and fireground accountability and rapid intervention practices. • A reorganization of chapters to improve course delivery, including a new chapter on Rules of Engagement. • New end-of-chapter tools, including Fire Captain (Fire Officer II) activities and comprehensive case studies that progress within each chapter throughout the textbook. • All new Voices of Experience essays and Near-Miss Reports. • Addresses the course objectives for FESHE's Principles of Fire and Emergency Service Administration model curriculum Build the next generation of great fire service leaders with the Third Edition of Fire Officer: Principles and Practice.
Author: Mike Dietrich Publisher: LIT Verlag Münster ISBN: 3643907508 Category : Business & Economics Languages : en Pages : 293
Book Description
Criticism has indicated that inadequate academic observance has been spent on the adaption and implementation of generic Business Performance Measurement (BPM) models to specific industry and company contexts leading to a suboptimal practical feasibility. In reflecting these concerns, an approach to improve BPM feasibility is developed based on an industry's specific characteristics. These characteristics are then linked to corresponding generic BPM models. In this vein, practitioners shall be assisted in designing and implementing a sustainable BPM system. This approach gets empirically validated for the Metal Finishing Industry in Germany and the United Kingdom. [Subject: Business]
Author: Iafc Publisher: Jones & Bartlett Publishers ISBN: 1449601626 Category : Juvenile Nonfiction Languages : en Pages : 417
Book Description
The National Fire Protection Association (NFPA) And The International Association Of Fire Chiefs (IAFC) Are Pleased To Bring You The Second Edition Of Fire Officer: Principles And Practice, A Modern Integrated Teaching And Learning System For The Fire Officer I And II Levels. Fire Officers Need To Know How To Make The Transition From Fire Fighter To Leader. Fire Officer: Principles And Practice, Second Edition Is Designed To Help Fire Fighters Make A Smooth Transition To Fire Officer. Covering The Entire Scope Of NFPA 1021, Standard For Fire Officer Professional Qualifications, 2009 Edition, Fire Officer Combines Current Content With Dynamic Features And Interactive Technology To Better Support Instructors And Help Prepare Future Fire Officers For Any Situation That May Arise. Safety Is Principle! The Second Edition Features A Laser-Like Focus On Fire Fighter Safety. Reducing Fire Fighter Injuries And Deaths Requires The Dedicated Efforts Of Every Fire Fighter, Fire Officer, Fire Department, And The Entire Fire Community Working Together. It Is With This Goal In Mind That We Have Integrated The 16 Firefighter Life Safety Initiatives Developed By The National Fallen Firefighters Foundation Into The Text. Likewise, In Each Of The Chapters, Actual National Fire Fighter Near-Miss Reporting System Cases Are Discussed To Drive Home Safety And The Lessons Learned From Those Incidents. Some Of The Guiding Principles Added To The New Edition Include: •Description Of The “Everybody Goes Home” And The National Fire Fighter Near-Miss Reporting System, Including Over A Dozen Company Officer Near-Miss Examples Throughout The Text. •Description Of The IAFC/IAFF Firefighter Safety And Deployment Study. •The Latest Fire Fighter Death And Injury Issues As Reported By The NFPA? National Fallen Firefighters Foundation, IAFC, And IAFF, Including Results Of A Thirty-Year Retrospective Study. •Changes In Fire-Ground Accountability And Rapid Intervention Practices. •Results Of National Institute Of Standards And Technology Research On Wind-Driven Fires, Thermal Imaging Cameras, And Fire Dynamics As Related To Fire Fighter Survival. •The Latest Developments In Crew Resource Management. The Second Edition Also Reflects The Latest Developments In: •Building A Personal Development Plan Through Education, Training, Self-Development, And Experience, Including A Description Of The Fire And Emergency Services Higher Education (FESHE) Program. •The Impact Of Blogs, Video Sharing, And Social Networks. •How To Budget For A Grant. •Changes In The National Response Framework And National Incident Management System. Additional Items Related To Fire Fighter Safety And Health Are Included.
Author: Sergio P. Panunzio Publisher: Author House ISBN: 1438964749 Category : Transportation Languages : en Pages : 128
Book Description
The book is impressive and practical, developed by a publishing company in Indiana. It features a How to Step in creating a Compstat Team; data that your department needs to compete with the uniform services, and how to basically develop a program at no cost to your department. Additionally, the book chapters have exercises for the managers to follow in developing the system. The entire objective of this book is to take Quantitative data a turning it into Qualitative data. Measurements of any particular quantitative data are expressed as a specific quantity, referred to as a unit, multiplied by a number. .
Author: Mitchell Franklin Publisher: ISBN: 9781680922943 Category : Languages : en Pages : 746
Book Description
A less-expensive grayscale paperback version is available. Search for ISBN 9781680922936. Principles of Accounting is designed to meet the scope and sequence requirements of a two-semester accounting course that covers the fundamentals of financial and managerial accounting. This book is specifically designed to appeal to both accounting and non-accounting majors, exposing students to the core concepts of accounting in familiar ways to build a strong foundation that can be applied across business fields. Each chapter opens with a relatable real-life scenario for today's college student. Thoughtfully designed examples are presented throughout each chapter, allowing students to build on emerging accounting knowledge. Concepts are further reinforced through applicable connections to more detailed business processes. Students are immersed in the "why" as well as the "how" aspects of accounting in order to reinforce concepts and promote comprehension over rote memorization.
Author: Craig E. Schneier Publisher: Human Resource Development ISBN: 9780874252651 Category : Business & Economics Languages : en Pages : 548
Book Description
This sourcebook provides complete, up-to-date coverage of all aspects of performance management -- communication, coaching, measuring, rating, reviewing, and developing. It is a collection of articles from today's most authoritative sources which have been pre-selected and organized by experts to make it easy for you to get the best information on current trends in the field. This is an invaluable resource for those who are designing, managing, and evaluating performance management systems. It links performance management to strategy, and discusses it as an organizational culture change mechanism. The articles and other resources have been carefully selected to emphasize application, which makes this a practical how to sourcebook on all aspects of performance. Also included are ready-to-use, fully reproducible handouts, questionnaires, transparency masters, and other materials to use in presentations and training.
Author: Shi, Nan Si Publisher: IGI Global ISBN: 1605663476 Category : Business & Economics Languages : en Pages : 300
Book Description
"This book provides evidence-based insights into the management and contribution of IT in organizations, to offer practical advice & solutions, models and tools that are instrumental in getting business value from IT"--Provided by publisher.
Author: Dean Spitzer
Author: Dean Spitzer
Author: International Association of Fire Chiefs
Author: Michael J. Ward
Author: Mike Dietrich
Author: Iafc
Author: Sergio P. Panunzio
Author: Mitchell Franklin
Author: Craig E. Schneier
Author: Shi, Nan Si
Author: National Association of College and University Business Officers