Outsourcing and Offshoring Business Services PDF Download

Author: Leslie P. Willcocks
Publisher: Springer
ISBN: 3319526510
Category : Computers
Languages : en
Pages : 656

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Book Description
Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.

Author: Gupta, Amar
Publisher: IGI Global
ISBN: 1599049732
Category : Business & Economics
Languages : en
Pages : 440

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Book Description
"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Author: Paul Davies
Publisher: Nicholas Brealey Publishing
ISBN: 9781904838005
Category : Business etiquette
Languages : en
Pages : 0

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Book Description
Paul Davies offers a very thoughtful, useful and interesting look at how to outsource overseas. Davies taught for nine years and has a Ph.D. in English focused on the novels of George Eliot. He also served as Managing Director of Unisys in India. The book reflects his varied expertise and idiosyncrasies. Both his left and right brains are well developed, and the competition between the two plays out in the pages of his book. At times it reads like a management consultant's manual on the growing practice of "offshoring." At other times, it reads like a very perceptive travel book that guides executives on what to expect when they encounter the culture shock of India. The effect is not disjointed, however, and this volume would be valuable for any firm considering an offshore effort in India and, probably, in other countries as well. Because Davies gives you a good overview of what you will encounter when you outsource, as well as practical business advice, getAbstract highly recommends his book for those who are considering moving aspects of their businesses overseas, especially to India.

Author: Harbhajan S. Kehal
Publisher: IGI Global
ISBN: 159140875X
Category : Business & Economics
Languages : en
Pages : 482

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Book Description
"This book discusses the economic impacts of outsourcing and off shoring to the developing countries and developed countries and the short term and long term implications"--Provided by publisher.

Author: I. Oshri
Publisher: Springer
ISBN: 0230251072
Category : Business & Economics
Languages : en
Pages : 279

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Book Description
This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

Author: Mário Franco
Publisher: BoD – Books on Demand
ISBN: 1839684690
Category : Business & Economics
Languages : en
Pages : 130

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Book Description
Outsourcing and offshoring are typically viewed as phenomena allowing competitive advantages for organizations, but some studies have not included the risks, benefits, and challenges of these types of strategies. As such, this book fills this gap by combining several studies from different perspectives. The chapters follow several approaches and applications that researchers explore in different contexts. This book adds to the body of knowledge in outsourcing and offshoring areas and shows how these strategies can stimulate organizations’ development in various countries and regions worldwide.

Author: Ilan Oshri
Publisher: Springer
ISBN: 1137437448
Category : Business & Economics
Languages : en
Pages : 362

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Book Description
Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.

Author: Paul Davies
Publisher: Nicholas Brealey International
ISBN:
Category : Business & Economics
Languages : en
Pages : 256

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Book Description
Proven strategies and behind the scenes advice for any company considering business in India.

Author: Ilan Oshri
Publisher: Springer Nature
ISBN: 3031120345
Category : Business & Economics
Languages : en
Pages : 315

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Book Description
Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and managers alike to relate academic theory to practice, acting as a roadmap to a rapidly evolving field. For the last decade, the authors have studied the full spectrum of activities involved in global sourcing from both client, supplier and advisory viewpoints. Their research has shown that while more firms engage in global sourcing activities, many of them are still struggling to extract value from sourcing relationships. While past research has produced numerous practical frameworks regarding the management of global sourcing of services, little of this insight has been put into practice. This book addresses such shortcomings by exploring the impact of theory on practice. It is important reading for any academic, student or practitioner concerned with global sourcing either from the client or supplier perspective.

Author: Mary C. Lacity
Publisher: Springer
ISBN: 0230240844
Category : Business & Economics
Languages : en
Pages : 508

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Book Description
A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.