Organizational Listening and Response PDF Download

Author: Jim Macnamara
Publisher: Peter Lang Incorporated, International Academic Publishers
ISBN: 9781433130533
Category : Communication in organizations
Languages : en
Pages : 0

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Book Description
This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.

Author: David Randall Brandt
Publisher: Springer Nature
ISBN: 3031587790
Category :
Languages : en
Pages : 251

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Book Description

Author: Katie R. Place
Publisher: Taylor & Francis
ISBN: 1000890651
Category : Business & Economics
Languages : en
Pages : 323

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Book Description
Embracing listening as a useful tool for strengthening organization-publics and organization-employee relationships, this book offers theoretical and practical insights for listening across myriad strategic communication contexts. Chapters authored by a diverse global collective of communication scholars and professionals present original research and case examples of listening for strategic communication in corporate, government, and nonprofit environments. They explore topics such as utilizing artificial intelligence and social media; activism, social justice, and ethics; and fostering diversity, equity, and inclusion within and outside organizations. Each chapter concludes with recommendations for strategic communication practice. This book will be of interest to researchers and advanced students in public relations and strategic communication, organizational communication, and listening.

Author: Martin N. Ndlela
Publisher: Springer Nature
ISBN: 3031583078
Category :
Languages : en
Pages : 406

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Book Description

Author: Howard F. Stein
Publisher: University of Missouri Press
ISBN: 0826273866
Category : Business & Economics
Languages : en
Pages : 281

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Book Description
Listening deeply is the foundation of all effective organizational management, research, and consulting. This book explores the many aspects of attentive listening through storytelling and includes examples of organizational case studies. In Stein’s practice, listening deeply is an attitude evoked by the psychoanalytic concept of hovering attention—a careful attending to the person or group one is trying to help and an equally careful attending to how one is hearing these others. The listener’s own feelings are as crucially diagnostic as what the consultant observes in other people. This new edition of Listening Deeply updates historical context, theory, method, and organizational stories. A psychodynamic orientation informs much of the book and the language Stein uses is direct. His lessons are useful to the manager in any kind of organization, as well as practitioners of psychology, sociology, business management, medicine, and education.

Author: Thomas E. Harris (Ph. D.)
Publisher: Taylor & Francis
ISBN: 0805859411
Category : Business & Economics
Languages : en
Pages : 484

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Book Description
Building on the successful foundation of the first volume, this second edition has been thoroughly revised, reflecting the current state of organizational communication theory and research. Highlights of this edition include: extensive topical coverage, integrated discussion of change, diversity, and digital age issues in all chapters; updated analysis of major issues and influences in organizational communication; and, real-world examples.

Author:
Publisher: Routledge
ISBN: 1135685533
Category :
Languages : en
Pages : 526

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Book Description

Author: Laurie Lewis
Publisher: Rowman & Littlefield
ISBN: 1538121328
Category : Business & Economics
Languages : en
Pages : 183

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Book Description
Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.

Author: Mike Pounsford
Publisher: Taylor & Francis
ISBN: 1003835228
Category : Business & Economics
Languages : en
Pages : 179

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Book Description
How organisations listen, learn, and adapt to their environment drives success and long-term sustainability. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It is about why listening to employees matters and how to do it well. Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary to create resilient organisations that feel fair to work in, where people want to speak up, and where new ideas can flourish. It is based on extensive international research with leaders across over 500 organisations before, during, and after the pandemic. The authors bring decades of international experience and expertise in communicating with employees across public, private, and third sector organisations. Rich in practical tools, processes, and working frameworks and brought to life with case studies and insights from leaders and communicators, this book provides a complete guide to understanding the barriers to, and implementation plans for, leading a listening organisation. This comprehensive guide will resonate with leadership, internal communications, human resources, and organisational development professionals.

Author: Debra L. Worthington
Publisher: Taylor & Francis
ISBN: 1003859011
Category : Language Arts & Disciplines
Languages : en
Pages : 475

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Book Description
This fully revised third edition explores the essential role of listening to human communication across contexts and cultures. Based on the premise that listening is a goal-directed activity, this book blends theory with practical application and builds knowledge, insight, and skills to help the reader become a more effective listener. In this new edition, theory and research has been updated with an emphasis on how the growing reliance on mediated communication affects how individuals communicate in their personal, professional, and educational lives. It introduces students to emerging concepts and methods such as neurodiversity and fMRI as well as evolving professional and educational contexts including aural architecture and "the musical brain". Addressing listening as a cognitive process, social function, and critical professional competency, this is an essential textbook for undergraduate courses in listening and communication studies. In addition to a fully updated instructor’s manual containing discussion questions, activities and assignments, and exam questions, this new edition includes PowerPoint slides and videos. They are available at http://www.routledge.com/9781032491257.