Organization Behaviour for Leisure Services PDF Download

Author: Darren Lee-Ross
Publisher: Routledge
ISBN: 1136375112
Category : Business & Economics
Languages : en
Pages : 275

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Book Description
Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision, and understaanding events in order to take appropriate management action. Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses such as hotels, restaurants, museums, shopping malls and sports stadia. Specific examples used are from Marriotts, McDonald's, Trafford Centre and many more. With a user-friendly structure and style, the text is an ideal introduction to the fundamental issues involved - perfect for students and managers alike. This book discusses and questions a number of key elements, including: The individual and the organization Groups in the organization Organizational structures and behaviour Management within the organization Commercial hospitality, leisure and tourism in a service context There is a Tutor Resource pack available to lecturers who adopt this text. Accredited lecturers can request access to download this material by going to http://books.elsevier.com/academic/defaultmanuals.asp? to request access.

Author: James Skinner
Publisher: Routledge
ISBN: 1136476741
Category : Business & Economics
Languages : en
Pages : 472

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Book Description
What makes a sport enterprise successful? How can managers working in sport improve organizational effectiveness through strategic behaviour management? This comprehensive and accessible textbook addresses these important questions and examines the theories that underpin organizational analysis in sport. Helping both students and practitioners to understand the different types of behaviour that occur within a sports enterprise, it also demonstrates how to develop ways of managing behaviour more effectively for the benefit of all stakeholders. The book explores behaviour on individual, interpersonal, group and whole-organization levels, and presents an evidence-based framework for analysis built around key concepts such as: Change and culture Leadership Motivation, rewards and incentives Power and influence Conflict, disputes and grievances Equity, diversity and inclusion. With international case studies, learning objectives, review questions and guides to further reading included in every chapter, no other textbook develops critical skills or an awareness of ethical issues in such detail and depth. Organizational Behaviour in Sport is essential reading for all students and practitioners working in sport, leisure or recreation management.

Author: George Torkildsen
Publisher: Psychology Press
ISBN: 9780415309950
Category : Business & Economics
Languages : en
Pages : 600

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Book Description
'Leisure and Recreation Management' is essential reading for anyone interested in exploring both the theory and the practicalities of managing leisure and recreational facilities.

Author: Chris Argyris
Publisher: OUP Oxford
ISBN: 0191615129
Category : Business & Economics
Languages : en
Pages : 224

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Book Description
Anyone who has spent time in an organization knows that dysfunctional behavior abounds. Conflict is frequently avoided or pushed underground rather than dealt with openly. At the same time, the same arguments often burst out again and again, almost verbatim. Turf battles continue for extended periods without resolution. People nod their heads in agreement in meetings, and then rush out of the room to voice complaints to sympathetic ears in private. Worst of all, when people are asked if things will ever change, they throw up their hands in despair. They feel like victims trapped in an asylum. And people often are trapped. But they are not trapped by some oppressive regime or organizational structure that has been imposed on them. They are not victims. In fact, people themselves are responsible for making the status quo so resistant to change. We are trapped by our own behavior. Researchers and practitioners have often reflected on these things, but there is a puzzle. On the one hand, there is substantial agreement that these traps are counterproductive to effective performance. On the other hand, there is almost no focus on how organizational traps can be prevented or reduced. This book argues that whatever theory is used to describe and understand such organizational traps should be used to design and implement interventions that reduce and prevent them. Argyris is one of the world's leading management scholars whose work has consistently shed light on orgainzational problems. This book is essential reading for MBAs, managers, and consultants.

Author: MacIntosh, Eric W.
Publisher: Human Kinetics
ISBN: 1492552380
Category : Business & Economics
Languages : en
Pages : 248

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Book Description
Organizational Behavior in Sport Management provides numerous real-life examples from organizations and immerses students in the key behavioral issues that those in sport organizations face today. The text comes with an instructor guide that offers many useful tools to help instructors enhance students’ learning.

Author: Christopher R. Edginton
Publisher:
ISBN: 9780023314902
Category : Leisure
Languages : en
Pages : 550

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Book Description

Author: John Buswell
Publisher: CABI
ISBN: 1780645449
Category : Business & Economics
Languages : en
Pages : 324

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Book Description
Service quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this new edition of a successful textbook addresses the key points and principles of managing service quality across the industry sector. Considering the underpinning theory of service quality, this book informs the reader of the practical application of service quality management tools and techniques in an industry with distinctive features and challenges. An invaluable read for students within the LETS sectors, it also provides a useful refresher for practitioners working in the industry.

Author: Steven Lattimore McShane
Publisher:
ISBN: 9781264502202
Category : Organizational behavior
Languages : en
Pages : 0

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Book Description
"In this new edition have new conceptual content and literature foundation; a few chapters have completely new sections and reorganization. All chapters have new examples and either new or revised factoids"--

Author: Alan Berkeley Thomas
Publisher: Arden Shakespeare
ISBN:
Category : Business & Economics
Languages : en
Pages : 248

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Book Description
The Organizational Behaviour Casebook presents a series of challenging cases which will help students apply and improve their skills in the art of investigating organizations. Each case incorporates a variety of issues, covering topics such as international strategy, conflict management, cultural change and competitiveness. The cases have been drawn from a wide variety of organizations, including a hotel, a City trading house, a bakery, an engineering firm, a police force and a monastery. The book has been designed to provide accessible information for students, it includes questions for discussion and each case is preceded by a brief synopsis, highlighting its major themes and the relevant Organizational Behaviour issues. An introductory essay examines the nature, uses and limitations of cases in Organizational Behaviour and gives practical advice on how to carry out a case analysis.

Author: Christopher R. Barnhill
Publisher: Springer Nature
ISBN: 3030676129
Category : Business & Economics
Languages : en
Pages : 230

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Book Description
This textbook presents a comprehensive analysis of organizational behavior in sport organizations from a practitioner's perspective. It covers issues related to managing employees and work teams as well as organizational structure and culture in sport. The book has four sections: Organizational Behavior in the Sports Industry, Getting to Know Employees and Volunteers of Sport Organizations, Work Groups and Teams, and Understanding the Organization. Each chapter begins with a practitioner interview describing a challenge that was overcome by their organization. That example is used to highlight applicable theories and interventions used in the industry. Additional examples or theories are discussed to provide students a broad picture of managerial issues in the sports industry and provide alternative approaches to intervention illustrated in the practitioner interview. The case studies offer the opportunity to practice and apply the ideas to real-world scenarios in the sports industry. Students using this book will gain an understanding of how managers and leaders apply theory to communicate with and engage employees to foster desired organizational cultures while being challenged to address common issues using cases and hypothetical situations.