Author: Publisher:
ISBN:
Category : Complaints (Administrative procedure)
Languages : en
Pages : 30
Book Description
Ombudsman's Effective Complaint Handling Guidelines
Author: Publisher:
ISBN:
Category : Complaints (Administrative procedure)
Languages : en
Pages : 30
Book Description
Guidelines on Effective Complaint Handling
Author: Ombudsman Western AustraliaPublisher:
ISBN:
Category : Electronic books
Languages : en
Pages : 0
Book Description
A Good Practice Guide for Effective Complaint Handling
Author: Publisher:
ISBN:
Category : Complaints (Administrative procedure)
Languages : en
Pages : 53
Book Description
Guidelines for Effective Complaint Management
Author: New South Wales. Office of the OmbudsmanPublisher:
ISBN:
Category : Consumer complaints
Languages : en
Pages : 48
Book Description
Better Practice Guide to Complaint Handling
Author: Publisher:
ISBN:
Category : Complaints (Administrative procedure)
Languages : en
Pages : 31
Book Description
Federal Complaint-Handling, Ombudsman, and Advocacy Offices
Author: Wendy R. GinsburgPublisher: DIANE Publishing
ISBN: 1437922686
Category : Law
Languages : en
Pages : 50
Book Description
Federal complaint-handling, ombudsman, and advocacy offices have different forms, capacities, and designations. This report identifies the basic characteristics of these offices, recognizing differences among them with regard to their powers, duties, jurisdictions, locations, and resources, as well as control over them. The report consists of three parts: (1) an analysis of the ombudsman concept and a brief look at which countries around the world have used ombudsmen; (2) a breakdown of the various ways in which federal complaint-handling offices differ; and (3) an identification and description of selected ombudsman-like offices, including specifics on their origins and operations. This is a print on demand edition of an important, hard-to-find report.
Good Practice Guide
Author: Publisher:
ISBN:
Category : Administrative remedies
Languages : en
Pages : 25
Book Description
Ombudsman's Effective Complaint Handling Guidelines
Author: New South Wales. OmbudsmanPublisher:
ISBN: 9780731029921
Category : Complaints (Administrative procedure)
Languages : en
Pages : 30
Book Description
The Ombudsman in the Modern State
Author: Matthew GrovesPublisher: Bloomsbury Publishing
ISBN: 1509943250
Category : Law
Languages : en
Pages : 411
Book Description
Ombudsmen are a global phenomenon. They are also a critical part of the public law frameworks of modern liberal democracies. This is the first edited collection to examine the place of the ombudsman in the modern state. It brings together key international scholars to discuss current and future challenges for the Ombudsman institution and the systems of government within which they operate. The book is international in scope with authors heralding from most continents - Canada, the Netherlands, the United Kingdom, Australia, New Zealand, Hong Kong, South Africa, Germany, and Austria. This global analysis is both in-depth and expansive in its coverage of the operation of Ombudsmen across civil and common law legal systems. The book has two key themes: - The enduring question of the location and operation of Ombudsmen within public law systems in a changing state, and - The challenges faced by Ombudsmen in contemporary governance. This collection adds to the public law scholarship by addressing a common problem faced by all avenues of public law review – the evolving nature of modern public administration.
Corporate Guide to Effective Complaint Management
Author: M. Lauren BashamPublisher:
ISBN:
Category : Consumer complaints
Languages : en
Pages : 66
Book Description