Real People, Real Problems PDF Download

Author: Jo Harris-Wehling
Publisher: National Academies
ISBN:
Category : Long-term care facilities
Languages : en
Pages : 314

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Author: D.C. Rowat
Publisher: McGill-Queen's Press - MQUP
ISBN: 0773584250
Category : Law
Languages : en
Pages : 331

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Author: Donald Cameron Rowat
Publisher: Lanham : University Press of America
ISBN:
Category : History
Languages : en
Pages : 216

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"The Scandinavian countries, long egarded as models of democratic government, have originated a unique agency of government: a special parliamentary officer known as the ombudsman, which might be translated loosely as citizens' defender, grievance man or public watchdog. His job is to receive complaints from citizens about the way they have been treated by government officials, to investigate these complaints and, where he finds them justified, to propose a remedy. When remedial action is not taken, he can publicize the case and report on it to parliament"--pg. iv.

Author: James T. Ziegenfuss, Jr.
Publisher: McFarland
ISBN: 0786485329
Category : Business & Economics
Languages : en
Pages : 215

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Book Description
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.

Author: Patrick D. Linnane
Publisher:
ISBN:
Category : Nursing homes
Languages : en
Pages : 260

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Author: Donald Cameron Rowat
Publisher:
ISBN: 9780771097676
Category : Administrative law
Languages : en
Pages : 315

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Book Description

Author: Charles L. Howard
Publisher:
ISBN: 9781639050543
Category : Abuse of administrative power
Languages : en
Pages :

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"Many people and organizations do not understand what organizational ombuds are and how they work. They want to know what value these programs really add, and they frequently express skepticism about ombuds' claim of confidentiality and how these programs can operate independently within an organization when an ombuds may be an employee of the organization. This book is a practical guide for those who have questions such as these about organizational ombuds programs and how they operate"--

Author: Charles L. Howard
Publisher: American Bar Association
ISBN: 9781604427783
Category : Law
Languages : en
Pages : 678

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Book Description
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.

Author: Sarah Burger
Publisher:
ISBN: 9781886230439
Category : Nursing home care
Languages : en
Pages : 0

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Book Description
Long-term care for aging parents is one of the most difficult, expensive and frustrating issues facing American families today. Newly revised and updated, this handbook was prepared by the leading organization advocating better conditions and care for nursing home residents. Helps readers select and work with nursing homes, offering proven procedures developed by effective advocates nationwide. Includes many strategies for protecting patient rights to aid families in insuring quality care for loved ones.

Author: Connecticut State Long Term Care Ombudsman Office
Publisher:
ISBN:
Category : Community health services
Languages : en
Pages : 8

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