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Author: David Hoyle Publisher: Routledge ISBN: 1136391428 Category : Business & Economics Languages : en Pages : 169
Book Description
ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations to continually achieve their objectives and create satisfied customers. The language has changed from procedure to process and the intent is now more aligned to business needs. The concepts, terminology and techniques that pervade the ISO 9000 family of standards are explained. Learn how to apply such concepts as continual improvements, process management, corrective action and system audit. Understand six-sigma, the process approach and the principles of control and breakthrough. Learn how to manage the business processes, set objectives, identify processes, and write procedures. Discover what the standard means by customer focus, the systems approach, leadership and much more. Packed with information on over 220 terms, this guide: • Provides quick access to the salient concepts that underpin best practise. • Provides ISO definitions and alternative definitions for comparative purposes. • Identifies all the requirements and associated clauses where a particular term is used. • Provides guidance on application and interpretation with hints and tips to aid understanding. • Provides task lists for implementing methods and techniques. A book to pack in the brief case, a portable adviser that is ready to serve up answers when you’re stuck for words, deep in debate, challenged by an auditor or confronted by your boss.
Author: David Hoyle Publisher: Routledge ISBN: 1136391428 Category : Business & Economics Languages : en Pages : 169
Book Description
ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations to continually achieve their objectives and create satisfied customers. The language has changed from procedure to process and the intent is now more aligned to business needs. The concepts, terminology and techniques that pervade the ISO 9000 family of standards are explained. Learn how to apply such concepts as continual improvements, process management, corrective action and system audit. Understand six-sigma, the process approach and the principles of control and breakthrough. Learn how to manage the business processes, set objectives, identify processes, and write procedures. Discover what the standard means by customer focus, the systems approach, leadership and much more. Packed with information on over 220 terms, this guide: • Provides quick access to the salient concepts that underpin best practise. • Provides ISO definitions and alternative definitions for comparative purposes. • Identifies all the requirements and associated clauses where a particular term is used. • Provides guidance on application and interpretation with hints and tips to aid understanding. • Provides task lists for implementing methods and techniques. A book to pack in the brief case, a portable adviser that is ready to serve up answers when you’re stuck for words, deep in debate, challenged by an auditor or confronted by your boss.
Author: Matt Seaver Publisher: Gower Publishing, Ltd. ISBN: 9780566083730 Category : Business & Economics Languages : en Pages : 280
Book Description
This text is aimed at the busy manager or proprietor who needs to implement ISO 9001. It consists of a commentary against each clause of ISO 9004 (guidelines for performance improvements), explaining the practical benefits of implementing the guidance that is given in the standard.
Author: David Hoyle Publisher: Routledge ISBN: 0750658444 Category : Business & Economics Languages : en Pages : 169
Book Description
ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations to continually achieve their objectives and create satisfied customers. The language has changed from procedure to process and the intent is now more aligned to business needs. The concepts, terminology and techniques that pervade the ISO 9000 family of standards are explained. Learn how to apply such concepts as continual improvements, process management, corrective action and system audit. Understand six-sigma, the process approach and the principles of control and breakthrough. Learn how to manage the business processes, set objectives, identify processes, and write procedures. Discover what the standard means by customer focus, the systems approach, leadership and much more. Packed with information on over 220 terms, this guide: . Provides quick access to the salient concepts that underpin best practise. . Provides ISO definitions and alternative definitions for comparative purposes. . Identifies all the requirements and associated clauses where a particular term is used. . Provides guidance on application and interpretation with hints and tips to aid understanding. . Provides task lists for implementing methods and techniques. A book to pack in the brief case, a portable adviser that is ready to serve up answers when you're stuck for words, deep in debate, challenged by an auditor or confronted by your boss. Presented in an A-Z format, making the text more accessible and easier to digest. Provides the whys and hows of ISO 9000: 2000, to assist quality developers meeting requirements, and to help auditors perform effectively.
Author: David L. Goetsch Publisher: Pearson ISBN: Category : Business & Economics Languages : en Pages : 388
Book Description
As organizations that compete in the global marketplace seek to achieve peak performance, worldclass quality, and personnel improvement, interest in ISO 9000 certification has gained worldwide momentum. This practical resource and guide uses a step-by-step model to understanding the ISO 9000-2000 series of standards and explains how to use them in an organization. Provides a detailed summary of similarities and differences between the earlier version and ISO 9000-2000. Features ISO INFO boxes throughout that show how material being discussed applies to an actual work setting. Offers a Serialized Case Study after every chapter that applies the information from a given chapter to how it was used in a real setting in which ISO 9000 registration was pursued; the story unfolds with each new chapter showing the problems, strategies, mistakes, and achievements of a company going through the registration process. Ideal as a step-by-step, how-to guide for use in organizations that are interested in ISO 9000 registration.
Author: Bruce Sherring-Lucas Publisher: Routledge ISBN: 1136391150 Category : Business & Economics Languages : en Pages : 222
Book Description
A clear and comprehensive guide to quickly set up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book explains how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. Four years into the current version of ISO 9001, the new edition of this valuable book incorporates the hard-won experiences of working with the standard, together with direct, accessible and straightforward guidance that is proven to work. New material in this edition covers: • The Application of the Eight Principles of Management • Audit Basics • Compatibility with other Management Systems and Standards • Comprehensive Summary of the ISO 9001:2000 Requirements • Continual Improvement Methods • Guidance on the Six Mandatory Requirements for Written Procedures • Process Improvement Tools - including Six-Sigma Techniques • Process Metrics • Setting of Quality Objectives • The 21 Specific Requirements of Management • The Application of Information Technology in Quality Management
Author: Syed Imtiaz Haider Publisher: CRC Press ISBN: 9781574443080 Category : Business & Economics Languages : en Pages : 436
Book Description
Don't reinvent the wheel when applying for your ISO 9001 registration or updating to the new 2000 standards. ISO 9001:2000 Document Development Compliance Manual: A Complete Guide and CD-ROM shows you how to develop and implement a documented quality management system based on ISO 9000 series standards. It supplies ready to use ISO 9001:2000 Template Quality Manuals and applicable Standard Operating Procedures with year 2000 revisions for documentation management in text and on CD ROM. You will understand how to: Build quality into your products and services Achieve ISO 9001 certification with time, money, and resources optimization Supply products that are totally fit for use Satisfy user/customer expectations Edge out the competitors Achieve a defined level of quality Prevent defects and provide value Yield profits from your invested resources
Author: Ray Tricker Publisher: Routledge ISBN: 1136391223 Category : Business & Economics Languages : en Pages : 187
Book Description
This "hands on" book provides practical information on how to cost effectively set up an ISO 9001: 2000 compliant Quality Management System. The new ISO 9000:2000 family is an all-encompassing series of standards that lay down requirements for incorporating the management of quality into the design, manufacture and delivery of products, services and software. To achieve its main objectives, ISO 9001:2000 requires the manufacturer, or supplier, to possess a fully auditable Quality Management System consisting of Quality Policies, Quality Processes, Quality Procedures and Work Instructions. It is this Quality Management System that will provide the auditable proof that the requirements of ISO 9001:2000 have been and are still being met. ISO 9001:2000 In Brief explains the meaning of ISO 9000, its history, current status, requirements and changes being made to it. It also covers how ISO 9001 will affect businesses, and how they can easily and cost-effectively satisfy their customers' requirements for quality control and quality assurance.
Author: David Moore Publisher: StrataGuides ISBN: 9780971866416 Category : Languages : en Pages : 4
Book Description
A simple colorful four-page laminated quick reference guide for all things ISO 9000. Basic information on ISO 9000 includes; ISO 9000 history, benefits of ISO 9000, the 8 quality principles, training opportunities, how exclusions work, key enhancements from 9000:1994, quality process diagram, the ISO 9000 family of standards, ISO 9000 crosswalks, questions to ask your registrar, definitions/glossary of terms, summary of the ISO 9001:2000 standard, ISO 9000 do's and don'ts, sample quality policy, QMS documentation pyramid, organizational linkage diagram, ISO 9001 table of contents, sample corrective action report (CAR), how to write audit findings, typical documents, required records, implementing ISO 9001:2000, implementation schedule and quality acronyms.
Author: Jay J. Schlickman Publisher: Artech House ISBN: 9781580535960 Category : Business & Economics Languages : en Pages : 408
Book Description
"The book describes the design rules required to document, implement, and demonstrate quality management system effectiveness in compliance with the latest version of the ISO 9000 International Standard. This systematic and engineering approach simplifies the many complexities in maintaining compliance with ISO standards. This hands-on guide is packed with tips and insights the author has garnered from personally designing quality management systems that integrate organizational strategy with quality management. Moreover, the book helps professionals create meaningful documentation and a user-friendly, informative quality manual that together form the core of an effective and responsive quality management system."--Jacket.
Author: David Hoyle
Author: David Hoyle
Author: Matt Seaver
Author: 
Author: David Hoyle
Author: David L. Goetsch
Author: Bruce Sherring-Lucas
Author: Syed Imtiaz Haider
Author: Ray Tricker
Author: David Moore
Author: Jay J. Schlickman