Author: Fundación Ad Qualitatem
Publisher:
ISBN:
Category :
Languages : es
Pages : 30

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Author: Repullo Labrador, José Ramón
Publisher: Ediciones Díaz de Santos
ISBN: 8499698654
Category : Medical
Languages : es
Pages : 32

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Book Description
El mundo que nos rodea nos lanza mensajes de calidad y excelencia a todas horas; obviamente se trata de un reclamo publicitario, que busca llamar nuestra atención, crear confianza en un producto o servicio, fidelizar una marca, y convertirnos en consumidores satisfechos y fieles (aunque no necesariamente críticos).Pensemos en el consumo de un servicio sanitario; una paciente decide sometersea una intervención de cirugía satisfactiva (estética para mejorar su imagen corporal). Busca efectividad y seguridad; busca posiblemente también costes razonables, pero el coste posiblemente esté subordinado a no incurrir en riesgosy a que la competencia del hospital, equipo y cirujano le garanticen el resultado deseado.Vemos que hay problemas para ajustar la reputación del hospital, el equipo y el cirujano a los resultados. La reputación es el capital que permite atraer clientes; pero en muchas ocasiones puede estar distorsionada la información. Heaquí una primera diferencia de la dimensión técnica de excelencia y calidad, respecto de la dimensión más mediática o de mercadotecnia: debe responder a algún tipo de realidad tangible o mensurable. Este capítulo pertenece al Ebook: Gestión de la calidad en las organizaciones sanitarias (9788499698168)

Author: Fundación Ad Qualitatem
Publisher:
ISBN:
Category :
Languages : es
Pages : 57

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Author: Fundación Ad Qualitatem
Publisher:
ISBN:
Category :
Languages : es
Pages :

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Author: Fernando M. Reimers
Publisher: Springer Nature
ISBN: 3030821595
Category : COVID-19 Pandemic, 2020-
Languages : en
Pages : 352

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Book Description
Based on twenty case studies of universities worldwide, and on a survey administered to leaders in 101 universities, this open access book shows that, amidst the significant challenges caused by the COVID-19 pandemic, universities found ways to engage with schools to support them in sustaining educational opportunity. In doing so, they generated considerable innovation, which reinforced the integration of the research and outreach functions of the university. The evidence suggests that universities are indeed open systems, in interaction with their environment, able to discover changes that can influence them and to change in response to those changes. They are also able, in the success of their efforts to mitigate the educational impact of the pandemic, to create better futures, as the result of the innovations they can generate. This challenges the view of universities as "ivory towers" being isolated from the surrounding environment and detached from local problems. As they reached out to schools, universities not only generated clear and valuable innovations to sustain educational opportunity and to improve it, this process also contributed to transform internal university processes in ways that enhanced their own ability to deliver on the third mission of outreach

Author: United States. Bureau of Labor Statistics
Publisher:
ISBN:
Category : Labor supply
Languages : en
Pages : 126

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Author: Moses Maimonides
Publisher:
ISBN:
Category : Jewish philosophy
Languages : en
Pages : 498

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Author: Brunilda Pali
Publisher:
ISBN: 9789462369696
Category : Social Science
Languages : en
Pages : 0

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Book Description
The Praxis of Justice brings together original contributions on restorative justice centering on the work of Ivo Aertsen, Emeritus Professor of Criminology in the Faculty of Law, KU Leuven. The work of Ivo Aertsen has impacted not only his country, Belgium, but the whole world. In recognition of a worthy life, his friends and colleagues of different generations and from all around the world have created this Liber Amicorum, as a living testament to friendship and accomplishment. The contributions in the book are both diverse and complementary as colours and motives of a tapestry, ranging from fully fledged scholarly reflections to personal anecdotes, memories and letters. The book will be especially interesting for anyone interested in restorative justice in general, and in the work of Ivo Aertsen in particular.

Author: William D. Browning
Publisher: Routledge
ISBN: 1000051315
Category : Architecture
Languages : en
Pages : 426

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Book Description
Written by a leading proponent of biophilic design, this is the only practical guide to biophilic design principles for interior designers. Describing the key benefits, principles and processes of biophilic design, Nature Inside illustrates the implementation of biophilic design in interior design practice, across a range of international case studies – at different scales, and different typologies. Starting with the principles of biophilic design, and the principles and processes in practice, the book then showcases a variety of interior spaces – residential, retail, workplace, hospitality, education, healthcare and manufacturing. The final chapter looks ‘outside the walls’, giving a case study at the campus and city scale. With practical guidance and real-world solutions that can be directly-applied in day-to-day practice, this is a must-have for designers interested in applying biophilic principles.

Author: William B. Swann
Publisher: Amer Psychological Assn
ISBN: 9781557985316
Category : Social Science
Languages : en
Pages : 324

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Book Description
Once the province of a small group of theorists and researchers operating on the periphery of psychological science, gender research has charged into the psychological mainstream during the last two decades. In large measure, Janet T. Spence has been responsible for this transformation, challenging the traditional ideas of fundamental difference between men and women. The simple idea of difference, once used to rationalize prejudices and discrimination, has now been replaced by a complex, sophisticated awareness of how gender is constructed and maintained. This book explores new empirical work and theoretical models about the causes and consequences of constructing gender.