Author: Ezra Schwartz
Publisher: Packt Publishing Ltd
ISBN: 1787120112
Category : Computers
Languages : en
Pages : 392
Book Description
Learn how to unify Customer Experience, User Experience and more to shape lasting customer engagement in a world of rapid change. About This Book An introductory guide to Experience Design that will help you break into XD as a career by gaining A strong foundational knowledge Get acquainted with the various phases of a typical Experience Design workflow Work through the key process and techniques in XD, supported by most of the common use cases Who This Book Is For This book is for designers who wish to enter the field of UX Design, especially Programmers, Content Strategists, and Organizations keen to understand the core concepts of UX Design. What You Will Learn Understand why Experience Design (XD) is at the forefront of business priorities, as organizations race to innovate products and services in order to compete for customers in a global economy driven by technology and change Get motivated by the numerous professional opportunities that XD opens up for practitioners in wide-ranging domains, and by the stories of real XD practitioners Understand what experience is, how experiences are designed, and why they are effective Gain knowledge of user-centered design principles, methodologies, and best practices that will improve your product (digital or physical) Get to know your X's and D's—understand the differences between XD and UX, CX, IxD, IA, SD, VD, PD, and other design practices In Detail We live in an experience economy in which interaction with products is valued more than owning them. Products are expected to engage and delight in order to form the emotional bonds that forge long-term customer loyalty: Products need to anticipate our needs and perform tasks for us: refrigerators order food, homes monitor energy, and cars drive autonomously; they track our vitals, sleep, location, finances, interactions, and content use; recognize our biometric signatures, chat with us, understand and motivate us. Beautiful and easy to use, products have to be fully customizable to match our personal preferences. Accomplishing these feats is easier said than done, but a solution has emerged in the form of Experience design (XD), the unifying approach to fusing business, technology and design around a user-centered philosophy. This book explores key dimensions of XD: Close collaboration among interdisciplinary teams, rapid iteration and ongoing user validation. We cover the processes, methodologies, tools, techniques and best-practices practitioners use throughout the entire product development life-cycle, as ideas are transformed to into positive experiences which lead to perpetual customer engagement and brand loyalty.
Exploring Experience Design
Author: Ezra Schwartz
Publisher: Packt Publishing Ltd
ISBN: 1787120112
Category : Computers
Languages : en
Pages : 392
Book Description
Learn how to unify Customer Experience, User Experience and more to shape lasting customer engagement in a world of rapid change. About This Book An introductory guide to Experience Design that will help you break into XD as a career by gaining A strong foundational knowledge Get acquainted with the various phases of a typical Experience Design workflow Work through the key process and techniques in XD, supported by most of the common use cases Who This Book Is For This book is for designers who wish to enter the field of UX Design, especially Programmers, Content Strategists, and Organizations keen to understand the core concepts of UX Design. What You Will Learn Understand why Experience Design (XD) is at the forefront of business priorities, as organizations race to innovate products and services in order to compete for customers in a global economy driven by technology and change Get motivated by the numerous professional opportunities that XD opens up for practitioners in wide-ranging domains, and by the stories of real XD practitioners Understand what experience is, how experiences are designed, and why they are effective Gain knowledge of user-centered design principles, methodologies, and best practices that will improve your product (digital or physical) Get to know your X's and D's—understand the differences between XD and UX, CX, IxD, IA, SD, VD, PD, and other design practices In Detail We live in an experience economy in which interaction with products is valued more than owning them. Products are expected to engage and delight in order to form the emotional bonds that forge long-term customer loyalty: Products need to anticipate our needs and perform tasks for us: refrigerators order food, homes monitor energy, and cars drive autonomously; they track our vitals, sleep, location, finances, interactions, and content use; recognize our biometric signatures, chat with us, understand and motivate us. Beautiful and easy to use, products have to be fully customizable to match our personal preferences. Accomplishing these feats is easier said than done, but a solution has emerged in the form of Experience design (XD), the unifying approach to fusing business, technology and design around a user-centered philosophy. This book explores key dimensions of XD: Close collaboration among interdisciplinary teams, rapid iteration and ongoing user validation. We cover the processes, methodologies, tools, techniques and best-practices practitioners use throughout the entire product development life-cycle, as ideas are transformed to into positive experiences which lead to perpetual customer engagement and brand loyalty.
Publisher: Packt Publishing Ltd
ISBN: 1787120112
Category : Computers
Languages : en
Pages : 392
Book Description
Learn how to unify Customer Experience, User Experience and more to shape lasting customer engagement in a world of rapid change. About This Book An introductory guide to Experience Design that will help you break into XD as a career by gaining A strong foundational knowledge Get acquainted with the various phases of a typical Experience Design workflow Work through the key process and techniques in XD, supported by most of the common use cases Who This Book Is For This book is for designers who wish to enter the field of UX Design, especially Programmers, Content Strategists, and Organizations keen to understand the core concepts of UX Design. What You Will Learn Understand why Experience Design (XD) is at the forefront of business priorities, as organizations race to innovate products and services in order to compete for customers in a global economy driven by technology and change Get motivated by the numerous professional opportunities that XD opens up for practitioners in wide-ranging domains, and by the stories of real XD practitioners Understand what experience is, how experiences are designed, and why they are effective Gain knowledge of user-centered design principles, methodologies, and best practices that will improve your product (digital or physical) Get to know your X's and D's—understand the differences between XD and UX, CX, IxD, IA, SD, VD, PD, and other design practices In Detail We live in an experience economy in which interaction with products is valued more than owning them. Products are expected to engage and delight in order to form the emotional bonds that forge long-term customer loyalty: Products need to anticipate our needs and perform tasks for us: refrigerators order food, homes monitor energy, and cars drive autonomously; they track our vitals, sleep, location, finances, interactions, and content use; recognize our biometric signatures, chat with us, understand and motivate us. Beautiful and easy to use, products have to be fully customizable to match our personal preferences. Accomplishing these feats is easier said than done, but a solution has emerged in the form of Experience design (XD), the unifying approach to fusing business, technology and design around a user-centered philosophy. This book explores key dimensions of XD: Close collaboration among interdisciplinary teams, rapid iteration and ongoing user validation. We cover the processes, methodologies, tools, techniques and best-practices practitioners use throughout the entire product development life-cycle, as ideas are transformed to into positive experiences which lead to perpetual customer engagement and brand loyalty.
Landscapes, Edges, and Identity-Making
Author: Vicki Ross
Publisher: Emerald Group Publishing
ISBN: 1838675973
Category : Education
Languages : en
Pages : 231
Book Description
In this volume, experiences as narrative inquiry are explored in order to make sense of research, identities, and the response community we have created through this process. Researchers bring together thinking and experiences in the current educational landscape to better understand the ways researchers have shaped and been shaped by their work.
Publisher: Emerald Group Publishing
ISBN: 1838675973
Category : Education
Languages : en
Pages : 231
Book Description
In this volume, experiences as narrative inquiry are explored in order to make sense of research, identities, and the response community we have created through this process. Researchers bring together thinking and experiences in the current educational landscape to better understand the ways researchers have shaped and been shaped by their work.
Narrative Values, the Value of Narratives
Author: Sjoerd-Jeroen Moenandar
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3111441067
Category : Literary Criticism
Languages : en
Pages : 245
Book Description
There is a growing interest in studying narrative discourse as ‘experimental values laboratory,’ both reflecting social values and participating in their circulation. Given the omnipresence of narrative and story-telling practices in public life, from advertising to politics, law, and the media, the need for narrative savviness – that is, the ability to read for the values that inhere in and are transmitted through narrative – transcends the study of fiction. This volume brings into focus the ways in which narratives are informed and shaped by values, and how they transmit values themselves. The authors in the volume take a broad range of approaches to narrative, including narratology, rhetoric, ecocriticism, narrative (meta)hermeneutics, applied narratology, and frame theory. By bringing together strands of contemporary narrative theory that are not often found in dialogue with one another, the volume aims to capture the most recent developments in the study of narrative ethics.
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3111441067
Category : Literary Criticism
Languages : en
Pages : 245
Book Description
There is a growing interest in studying narrative discourse as ‘experimental values laboratory,’ both reflecting social values and participating in their circulation. Given the omnipresence of narrative and story-telling practices in public life, from advertising to politics, law, and the media, the need for narrative savviness – that is, the ability to read for the values that inhere in and are transmitted through narrative – transcends the study of fiction. This volume brings into focus the ways in which narratives are informed and shaped by values, and how they transmit values themselves. The authors in the volume take a broad range of approaches to narrative, including narratology, rhetoric, ecocriticism, narrative (meta)hermeneutics, applied narratology, and frame theory. By bringing together strands of contemporary narrative theory that are not often found in dialogue with one another, the volume aims to capture the most recent developments in the study of narrative ethics.
Narrative Revisited
Author: Christian R. Hoffmann
Publisher: John Benjamins Publishing
ISBN: 9027256039
Category : Language Arts & Disciplines
Languages : en
Pages : 289
Book Description
Revised papers originally presented at the "International Conference on Narrative Revisited: Telling a Story in the Age of New Media," held in July 2007, and sponsored by the Department of English Linguistics at the University of Augsburg, in honor of WolframBublitz .
Publisher: John Benjamins Publishing
ISBN: 9027256039
Category : Language Arts & Disciplines
Languages : en
Pages : 289
Book Description
Revised papers originally presented at the "International Conference on Narrative Revisited: Telling a Story in the Age of New Media," held in July 2007, and sponsored by the Department of English Linguistics at the University of Augsburg, in honor of WolframBublitz .
The Truth about Stories
Author: Thomas King
Publisher: House of Anansi
ISBN: 0887846963
Category : American literature
Languages : en
Pages : 184
Book Description
Winner of the 2003 Trillium Book Award "Stories are wondrous things," award-winning author and scholar Thomas King declares in his 2003 CBC Massey Lectures. "And they are dangerous." Beginning with a traditional Native oral story, King weaves his way through literature and history, religion and politics, popular culture and social protest, gracefully elucidating North America's relationship with its Native peoples. Native culture has deep ties to storytelling, and yet no other North American culture has been the subject of more erroneous stories. The Indian of fact, as King says, bears little resemblance to the literary Indian, the dying Indian, the construct so powerfully and often destructively projected by White North America. With keen perception and wit, King illustrates that stories are the key to, and only hope for, human understanding. He compels us to listen well.
Publisher: House of Anansi
ISBN: 0887846963
Category : American literature
Languages : en
Pages : 184
Book Description
Winner of the 2003 Trillium Book Award "Stories are wondrous things," award-winning author and scholar Thomas King declares in his 2003 CBC Massey Lectures. "And they are dangerous." Beginning with a traditional Native oral story, King weaves his way through literature and history, religion and politics, popular culture and social protest, gracefully elucidating North America's relationship with its Native peoples. Native culture has deep ties to storytelling, and yet no other North American culture has been the subject of more erroneous stories. The Indian of fact, as King says, bears little resemblance to the literary Indian, the dying Indian, the construct so powerfully and often destructively projected by White North America. With keen perception and wit, King illustrates that stories are the key to, and only hope for, human understanding. He compels us to listen well.
Meander, Spiral, Explode
Author: Jane Alison
Publisher: Catapult
ISBN: 1948226138
Category : Language Arts & Disciplines
Languages : en
Pages : 273
Book Description
"How lovely to discover a book on the craft of writing that is also fun to read . . . Alison asserts that the best stories follow patterns in nature, and by defining these new styles she offers writers the freedom to explore but with enough guidance to thrive." ―Maris Kreizman, Vulture A Publishers Weekly Best Book of 2019 | A Poets & Writers Best Books for Writers As Jane Alison writes in the introduction to her insightful and appealing book about the craft of writing: “For centuries there’s been one path through fiction we’re most likely to travel― one we’re actually told to follow―and that’s the dramatic arc: a situation arises, grows tense, reaches a peak, subsides . . . But something that swells and tautens until climax, then collapses? Bit masculosexual, no? So many other patterns run through nature, tracing other deep motions in life. Why not draw on them, too?" W. G. Sebald’s Emigrants was the first novel to show Alison how forward momentum can be created by way of pattern, rather than the traditional arc--or, in nature, wave. Other writers of nonlinear prose considered in her “museum of specimens” include Nicholson Baker, Anne Carson, Marguerite Duras, Gabriel García Márquez, Jamaica Kincaid, Clarice Lispector, Susan Minot, David Mitchell, Caryl Phillips, and Mary Robison. Meander, Spiral, Explode is a singular and brilliant elucidation of literary strategies that also brings high spirits and wit to its original conclusions. It is a liberating manifesto that says, Let’s leave the outdated modes behind and, in thinking of new modes, bring feeling back to experimentation. It will appeal to serious readers and writers alike.
Publisher: Catapult
ISBN: 1948226138
Category : Language Arts & Disciplines
Languages : en
Pages : 273
Book Description
"How lovely to discover a book on the craft of writing that is also fun to read . . . Alison asserts that the best stories follow patterns in nature, and by defining these new styles she offers writers the freedom to explore but with enough guidance to thrive." ―Maris Kreizman, Vulture A Publishers Weekly Best Book of 2019 | A Poets & Writers Best Books for Writers As Jane Alison writes in the introduction to her insightful and appealing book about the craft of writing: “For centuries there’s been one path through fiction we’re most likely to travel― one we’re actually told to follow―and that’s the dramatic arc: a situation arises, grows tense, reaches a peak, subsides . . . But something that swells and tautens until climax, then collapses? Bit masculosexual, no? So many other patterns run through nature, tracing other deep motions in life. Why not draw on them, too?" W. G. Sebald’s Emigrants was the first novel to show Alison how forward momentum can be created by way of pattern, rather than the traditional arc--or, in nature, wave. Other writers of nonlinear prose considered in her “museum of specimens” include Nicholson Baker, Anne Carson, Marguerite Duras, Gabriel García Márquez, Jamaica Kincaid, Clarice Lispector, Susan Minot, David Mitchell, Caryl Phillips, and Mary Robison. Meander, Spiral, Explode is a singular and brilliant elucidation of literary strategies that also brings high spirits and wit to its original conclusions. It is a liberating manifesto that says, Let’s leave the outdated modes behind and, in thinking of new modes, bring feeling back to experimentation. It will appeal to serious readers and writers alike.
Illuminating the Diversity of Cancer and Palliative Care Education
Author: Lorna Foyle
Publisher: CRC Press
ISBN: 1315347458
Category : Medical
Languages : en
Pages : 497
Book Description
Illuminating the Diversity of Cancer and Palliative Care Education examines a myriad of original approaches, techniques, methods, educational strategies and imaginative innovations within this vital field of medicine. Its contributors share a range of educational techniques and tactics from Neuro-Linguistic Programming to creative teaching strategies for bereavement support, allowing readers to reflect on best practice and inventive ways of working which can be used or adapted to suit. This book is an ideal companion to its sister volumes Innovations in Cancer and Palliative Care Education and Delivering Cancer and Palliative Care Education.
Publisher: CRC Press
ISBN: 1315347458
Category : Medical
Languages : en
Pages : 497
Book Description
Illuminating the Diversity of Cancer and Palliative Care Education examines a myriad of original approaches, techniques, methods, educational strategies and imaginative innovations within this vital field of medicine. Its contributors share a range of educational techniques and tactics from Neuro-Linguistic Programming to creative teaching strategies for bereavement support, allowing readers to reflect on best practice and inventive ways of working which can be used or adapted to suit. This book is an ideal companion to its sister volumes Innovations in Cancer and Palliative Care Education and Delivering Cancer and Palliative Care Education.
Systemic Therapy and Attachment Narratives
Author: Arlene Vetere
Publisher: Routledge
ISBN: 1134116942
Category : Psychology
Languages : en
Pages : 230
Book Description
Professional interest in the clinical applications of attachment theory continues to grow and evolve, and at the same time narrative approaches are also gaining ground. This book explores how attachment-based ideas can be used in clinical practice by offering a practical and sophisticated exposition of clinical approaches. Bringing together three main systems of thought and psychotherapeutic practice - systemic theory, attachment theory and narrative theory - practitioners are shown how to use these ideas in their work through the integrated approach of ‘attachment narrative therapy’. Using clinical examples, the authors provide guidance on how to use attachment narrative therapy in different clinical contexts and with various client groups, including working with: addictions: alcohol dependency and eating distress loss and grief trauma and dissociation love and sexuality: applications with couples. Systemic Therapy and Attachment Narratives provides practical guidance for a range of mental health professionals including family therapists, child, adolescent and adult psychotherapists, clinical psychologists and social workers, enabling them to apply this approach in a range of contexts.
Publisher: Routledge
ISBN: 1134116942
Category : Psychology
Languages : en
Pages : 230
Book Description
Professional interest in the clinical applications of attachment theory continues to grow and evolve, and at the same time narrative approaches are also gaining ground. This book explores how attachment-based ideas can be used in clinical practice by offering a practical and sophisticated exposition of clinical approaches. Bringing together three main systems of thought and psychotherapeutic practice - systemic theory, attachment theory and narrative theory - practitioners are shown how to use these ideas in their work through the integrated approach of ‘attachment narrative therapy’. Using clinical examples, the authors provide guidance on how to use attachment narrative therapy in different clinical contexts and with various client groups, including working with: addictions: alcohol dependency and eating distress loss and grief trauma and dissociation love and sexuality: applications with couples. Systemic Therapy and Attachment Narratives provides practical guidance for a range of mental health professionals including family therapists, child, adolescent and adult psychotherapists, clinical psychologists and social workers, enabling them to apply this approach in a range of contexts.
Literature of Travel and Exploration
Author: Jennifer Speake
Publisher: Routledge
ISBN: 1135456631
Category : Business & Economics
Languages : en
Pages : 1425
Book Description
Containing more than 600 entries, this valuable resource presents all aspects of travel writing. There are entries on places and routes (Afghanistan, Black Sea, Egypt, Gobi Desert, Hawaii, Himalayas, Italy, Northwest Passage, Samarkand, Silk Route, Timbuktu), writers (Isabella Bird, Ibn Battuta, Bruce Chatwin, Gustave Flaubert, Mary Kingsley, Walter Ralegh, Wilfrid Thesiger), methods of transport and types of journey (balloon, camel, grand tour, hunting and big game expeditions, pilgrimage, space travel and exploration), genres (buccaneer narratives, guidebooks, New World chronicles, postcards), companies and societies (East India Company, Royal Geographical Society, Society of Dilettanti), and issues and themes (censorship, exile, orientalism, and tourism). For a full list of entries and contributors, a generous selection of sample entries, and more, visit the Literature of Travel and Exploration: An Encyclopedia website.
Publisher: Routledge
ISBN: 1135456631
Category : Business & Economics
Languages : en
Pages : 1425
Book Description
Containing more than 600 entries, this valuable resource presents all aspects of travel writing. There are entries on places and routes (Afghanistan, Black Sea, Egypt, Gobi Desert, Hawaii, Himalayas, Italy, Northwest Passage, Samarkand, Silk Route, Timbuktu), writers (Isabella Bird, Ibn Battuta, Bruce Chatwin, Gustave Flaubert, Mary Kingsley, Walter Ralegh, Wilfrid Thesiger), methods of transport and types of journey (balloon, camel, grand tour, hunting and big game expeditions, pilgrimage, space travel and exploration), genres (buccaneer narratives, guidebooks, New World chronicles, postcards), companies and societies (East India Company, Royal Geographical Society, Society of Dilettanti), and issues and themes (censorship, exile, orientalism, and tourism). For a full list of entries and contributors, a generous selection of sample entries, and more, visit the Literature of Travel and Exploration: An Encyclopedia website.
Discourse and Diversionary Justice
Author: Michele Zappavigna
Publisher: Springer
ISBN: 3319637630
Category : Language Arts & Disciplines
Languages : en
Pages : 352
Book Description
This book analyses the Youth Justice Conferencing Program in New South Wales, Australia. Exploring this form of diversionary justice from the perspectives of functional linguistics and performance studies, the authors combine close textual analysis with ethnographic research methodologies. They examine how participants use the discourse semantic resources available to them to achieve such outcomes as reparation for the victim, reintegration of the offender into the community, and reconciliation between the various parties. This uniquely-researched work is sure to be of interest to students and scholars of applied linguistics, sociolinguistics and discourse analysis.
Publisher: Springer
ISBN: 3319637630
Category : Language Arts & Disciplines
Languages : en
Pages : 352
Book Description
This book analyses the Youth Justice Conferencing Program in New South Wales, Australia. Exploring this form of diversionary justice from the perspectives of functional linguistics and performance studies, the authors combine close textual analysis with ethnographic research methodologies. They examine how participants use the discourse semantic resources available to them to achieve such outcomes as reparation for the victim, reintegration of the offender into the community, and reconciliation between the various parties. This uniquely-researched work is sure to be of interest to students and scholars of applied linguistics, sociolinguistics and discourse analysis.