My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style PDF Download
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Author: Jerry Newman Publisher: McGraw Hill Professional ISBN: 0071473653 Category : Business & Economics Languages : en Pages : 216
Book Description
Once upon a time, a Ph.D. went to work at Mickey D's... And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume businesses with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to store manager. Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment. Go behind the fast food counter with Newman and see what happens on an average day on the “McJob”... how the restaurants are run (for better or worse) how managers reward good employees when raises are impossible (believe it or not, bosses give 'em more hours-and it works!) how morale and motivation spring directly from the manager's office and how a few simple adjustments to your own management style-the “Supersized Management Principles” in this book-can transform and invigorate your workplace
Author: Jerry M. Newman Publisher: McGraw-Hill ISBN: 9780077116729 Category : Management Languages : en Pages : 203
Book Description
Q: What happens when a distinguished management professor works undercover at fast food restaurants?A: He learns more than ever about the secrets of great management and leadershipMy Secret Life on the McJob, a groundbreaking new management tell-all, is at once a humorous take on the world of the rank-and-file as well as a practical guide on management that you can use in your business, no matter what kind of business it is. Jerry Newman shares the approaches that worked . . . and the ones that were a serious miss.His experience behind the counter at McDonalds, Arby's, and Burger King, among others, delivers the answers to potent management questions such as: How can a manager succeed when resources are scarce? When he's too bombarded with details to think? When employee turnover is 200 percent? Newman learned everything the hard way.Each chapter includes “Supersized Management Principles†-behaviors and values that identify effective management behavior Features first-hand accounts of good and bad leadership in adverse conditions, as well as battle-tested motivational, training, and team-building techniques Delivers solutions for today's most pressing management issues
Author: Jerry Newman Publisher: McGraw Hill Professional ISBN: 0071473653 Category : Business & Economics Languages : en Pages : 216
Book Description
Once upon a time, a Ph.D. went to work at Mickey D's... And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume businesses with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to store manager. Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment. Go behind the fast food counter with Newman and see what happens on an average day on the “McJob”... how the restaurants are run (for better or worse) how managers reward good employees when raises are impossible (believe it or not, bosses give 'em more hours-and it works!) how morale and motivation spring directly from the manager's office and how a few simple adjustments to your own management style-the “Supersized Management Principles” in this book-can transform and invigorate your workplace
Author: Newman Publisher: Tata McGraw-Hill Education ISBN: 9780070659124 Category : Languages : en Pages : 0
Book Description
My Secret Life on the McJob, a groundbreaking new management tell-all, is at once a humorous take on the world of the rank-and-file as well as a practical guide on management that you can use in your business, no matter what kind of business it is. Jerry Newman shares the approaches that worked . . . and the ones that were a serious miss.His experience behind the counter at McDonalds, Arby's, and Burger King, among others, delivers the answers to potent management questions such as: How can a manager succeed when resources are scarce? When he's too bombarded with details to think? When employee turnover is 200 percent? Newman learned everything the hard way.
Author: George Ritzer Publisher: SAGE Publications ISBN: 1506348572 Category : Social Science Languages : en Pages : 281
Book Description
The book that made "McDonaldization" part of the lexicon of contemporary sociological theory, read by hundreds of thousands of students, is now in its Ninth Edition! George Ritzer's seminal work of critical sociology, The McDonaldization of Society, continues to stand as one of the pillars of modern day sociological thought. Building on the argument that that the fast food restaurant has become the model for the rationalization process today, this book links theory to contemporary life in a globalized world and resonates with students in a way that few other books do. Ritzer opens students’ eyes to many current issues and shows how McDonaldization’s principles apply to other settings, especially in the areas of consumption and globalization. Through vivid story-telling prose, Ritzer provides an insightful introduction to this fascinating topic and aids students' critical development. This new edition has been fully updated to include a new focus on McDonaldization in the digital world.
Author: Luis Gomez-Mejia Publisher: Routledge ISBN: 1135974276 Category : Business & Economics Languages : en Pages : 331
Book Description
Compensation is a systematic approach to providing monetary value and other benefits to employees in exchange for their work and service. But pay and conditions becomes a more complicated issue for multinational companies which operate across different locations and cultures, and who employ an increasingly diverse range of personnel. This unique new text gives in-depth analysis of the key themes and emerging topics faced by global enterprises when dealing with compensation issues. The first section, ‘Foundation Concepts’, looks at the design of compensation packages for a number of different employee groups; from supply chain management to research and development, as well as ethical considerations when dealing with a global context, and the concept of performance related pay. The second section, ‘Global Applications’, looks at current debates in the field, including the influence of national cultures on compensation schemes, discrepancies in CEO pay, and contrasts in wages between industry types. Part of Routledge’s Global HRM, this is is an invaluable text for any student of HRM, Business and Management, or any practitioner working in this area.
Author: Kathleen T. McWhorter Publisher: Macmillan ISBN: 0312676085 Category : Language Arts & Disciplines Languages : en Pages : 963
Book Description
Because so many first-year writing students lack the basic skills the course demands, reading specialist McWhorter gives them steady guidance through the challenges they face in academic work. Successful College Writing offers extensive instruction in active and critical reading, practical advice on study and college survival skills, step-by-step strategies for writing and research, detailed coverage of the nine rhetorical patterns of development, and 61 readings that provide strong rhetorical models, as well as an easy-to-use handbook in the complete edition. McWhorter’s unique visual approach to learning uses graphic organizers, revision flowcharts, and other visual tools to help students analyze texts and write their own essays. Her unique attention to varieties of learning styles also helps empower students, allowing them to identify their strengths and learning preferences. Read the preface.
Author: Kathleen T. McWhorter Publisher: Macmillan ISBN: 0312619162 Category : Language Arts & Disciplines Languages : en Pages : 788
Book Description
All the help students need to succeed Because so many first-year writing students lack the basic skills the course demands, reading specialist McWhorter gives them steady guidance through the challenges they face in academic work. Successful College Writing offers extensive instruction in active and critical reading, practical advice on study and college survival skills, step-by-step strategies for writing and research, detailed coverage of the nine rhetorical patterns of development, and 61 readings that provide strong rhetorical models, as well as an easy-to-use handbook in the complete edition. McWhorter’s unique visual approach to learning uses graphic organizers, revision flowcharts, and other visual tools to help students analyze texts and write their own essays. Her unique attention to varieties of learning styles also helps empower students, allowing them to identify their strengths and learning preferences. "Successful College Writing is not just about the mastery of academic discourse. It’s a leader in its genre because it helps students acquire valuable strategies for creating effective texts that are associated with expert professional communication in general." — Lilia Savova, Indiana University of Pennsylvania
Author: Kathleen T. McWhorter Publisher: Macmillan ISBN: 0312667744 Category : Language Arts & Disciplines Languages : en Pages : 930
Book Description
Click here to find out more about the 2009 MLA Updates and the 2010 APA Updates. Reading specialist Kathleen McWhorter understands that students are often lacking in the skills they need to succeed in the first-year writing course and need a text that doesn’t assume they have mastered all the basics. Successful College Writing meets students where they are, offering extensive instruction in careful and critical reading, practical advice on study and college survival skills, step-by-step strategies for writing and research, detailed coverage of the nine rhetorical patterns of development, and 64 professional and student readings that provide strong rhetorical models, as well as an easy-to-use handbook in the complete edition. McWhorter’s unique visual approach to learning uses graphic organizers, revision flowcharts, and other visual tools to help students analyze texts and write their own essays. Her unique attention to varieties of learning styles also helps empower students, allowing them to identify their strengths and learning preferences.
Author: George Ritzer Publisher: Pine Forge Press ISBN: 1412980127 Category : Social Science Languages : en Pages : 329
Book Description
As one of the most noteworthy and popular sociology books of all time, The McDonaldization of Society 6 demonstrates the power of the sociological imagination to 21st century undergraduates in a way that few other books have. This engaging work of social criticism is praised for sparking debate in and out of the classroom and for allowing students to read in depth on a small number of fascinating topics, and it vividly demonstrates the relevance of Weber's discussion of rationalization (the basis of McDonaldization) to the everyday life of today's student. New and Retained Features: e Links a large number of social phenomena to McDonaldization, some which are directly impacted by the principles of the fast-food chain and others where the effect is more tenuous e A new final chapter (10) on 'The DeMcDonaldization of Society?' examines the processes of deMcDonaldization and concludes that while it is occurring on the surface, McDonaldization is alive and well for example, in the structures that underlie Web 2.0+ Many new and updated examples are from the digital world, keeping the text ultimately relevant for the contemporary student reader e Addresses the advantages of McDonaldization, then focuses on the problems and dangers it poses and looks at efforts to deal with those challenges e Examines the link between McDonaldization and globalization e Challenges the reader to rethink McDonaldization as part of the structure of society and to act to reverse the trend towards it
Author: Jerry Newman
Author: Jerry M. Newman
Author: Jerry M. Newman
Author: Jerry Newman
Author: Newman
Author: George Ritzer
Author: Luis Gomez-Mejia
Author: Kathleen T. McWhorter
Author: Kathleen T. McWhorter
Author: Kathleen T. McWhorter
Author: George Ritzer