Fundamentals of CRM with Dynamics 365 and Power Platform PDF Download

Author: Nicolae Tarla
Publisher: Packt Publishing Ltd
ISBN: 1789954584
Category : Computers
Languages : en
Pages : 629

View

Book Description
Explore the latest features of Dynamics 365 and Power Platform's out-of-the-box tools to build custom business solutions for your organization Key Features Discover impressive Dynamics 365 features to transform your business and increase productivity Leverage the platform's extensibility to meet your organizational needs Understand how Power Platform powers Dynamics 365 and enhances its integration capabilities Book Description Microsoft Dynamics 365 provides a vast array of tools and applications to meet various Customer Engagement requirements. This Customer Relationship Management (CRM) guide covers the latest advancements in Dynamics 365 and Power Platform that help organizations adapt to changing market conditions for agility and resilience. With this book, you'll explore the core platform functionality of Dynamics 365 and explore its wide range of components for transforming your business with new services and capabilities. You'll learn the basics of configuration and customization to enhance the functionality of Microsoft Dynamics 365 CRM and create solutions and custom applications by leveraging features such as apps, portals, automation, and business intelligence. As you advance, you'll understand how Power Platform drives Dynamics 365 and how various integration capabilities add value by providing a comprehensive view of data aggregated across different systems and data sources. Finally, you'll delve into core administration concepts that will help you to manage extensions added to the platform. By the end of this book, you'll have learned how to tailor Microsoft Dynamics 365 to fit your organization's requirements and tweak the platform to meet your business needs. What you will learn Get to grips with Power Platform for building and enhancing Dynamics 365 apps Integrate Dynamics 365 CRM with Microsoft 365, Azure, and other platforms Discover how you can customize existing entities and create new ones Explore various security features and grant users access to CRM data and functions Find out which CRM attributes are used to automate operations with programming Use internal and external social data to help users to make informed decisions Who this book is for This book is for customers and project stakeholders, new functional consultants, business administration users, and project managers looking to get up and running with the latest features of Dynamics 365 and Power Platform. This guide will help non-developers become acquainted with a no-code approach to customization and configuration. A basic understanding of relational data and customer management concepts will help you get the most out of this book.

Author: Aurelien Clere
Publisher: John Wiley & Sons
ISBN: 1119771293
Category : Computers
Languages : en
Pages : 247

View

Book Description
Apply cutting-edge AI techniques to your Dynamics 365 environment to create new solutions to old business problems In Machine Learning with Dynamics 365 and Power Platform: The Ultimate Guide to Apply Predictive Analytics, an accomplished team of digital and data analytics experts delivers a practical and comprehensive discussion of how to integrate AI Builder with Dataverse and Dynamics 365 to create real-world business solutions. It also walks you through how to build powerful machine learning models using Azure Data Lake, Databricks, Azure Synapse Analytics. The book is filled with clear explanations, visualizations, and working examples that get you up and running in your development of supervised, unsupervised, and reinforcement learning techniques using Microsoft machine learning tools and technologies. These strategies will transform your business verticals, reducing costs and manual processes in finance and operations, retail, telecommunications, and manufacturing industries. The authors demonstrate: What machine learning is all about and how it can be applied to your organization's Dynamics 365 and Power Platform Projects The creation and management of environments for development, testing, and production of a machine learning project How adopting machine learning techniques will redefine the future of your ERP/CRM system Perfect for Technical Consultants, software developers, and solution architects, Machine Learning with Dynamics 365 and Power Platform is also an indispensable guide for Chief Technology Officers seeking an intuitive resource for how to implement machine learning in modern business applications to solve real-world problems.

Author: Robert Rybaric
Publisher: Packt Publishing Ltd
ISBN: 1800206852
Category : Computers
Languages : en
Pages : 452

View

Book Description
Publisher's Note: This edition from 2020 is outdated and is not compatible with the new standards of Microsoft Power Platform. A new Second edition has been published to cover the latest patterns, models, and methodologies leveraging the Microsoft ecosystem to create tailor-made enterprise applications. It combines the powers of Power Apps, Power BI, Azure, and Dynamics 365 to create enterprise applications. Who this book is for This book is for enterprise architects and technical decision makers who want to craft complex solutions using Microsoft Power Platform to serve growing business needs and to stay competitive in the modern IT world. A basic understanding of Microsoft Power Platform will help you to get started with this book.

Author: Eric Newell
Publisher: John Wiley & Sons
ISBN: 1119789338
Category : Business & Economics
Languages : en
Pages : 556

View

Book Description
Confidently shepherd your organization’s implementation of Microsoft Dynamics 365 to a successful conclusion In Mastering Microsoft Dynamics 365 Implementations, accomplished executive, project manager, and author Eric Newell delivers a holistic, step-by-step reference to implementing Microsoft’s cloud-based ERP and CRM business applications. You’ll find the detailed and concrete instructions you need to take your implementation project all the way to the finish line, on-time, and on-budget. You’ll learn: The precise steps to take, in the correct order, to bring your Dynamics 365 implementation to life What to do before you begin the project, including identifying stakeholders and building your business case How to deal with a change management throughout the lifecycle of your project How to manage conference room pilots (CRPs) and what to expect during the sessions Perfect for CIOs, technology VPs, CFOs, Operations leaders, application directors, business analysts, ERP/CRM specialists, and project managers, Mastering Microsoft Dynamics 365 Implementations is an indispensable and practical reference for guiding your real-world Dynamics 365 implementation from planning to completion.

Author: Matthew Weston
Publisher: Packt Publishing Ltd
ISBN: 1789809371
Category : Computers
Languages : en
Pages : 546

View

Book Description
A step-by-step guide that will help you create, share, and deploy applications across your organization using MS PowerApps Key FeaturesCreate apps with rich user experiences without paying for costly developersImprove productivity with business process automation using Microsoft Power AutomateBuild enterprise-grade apps with MS PowerApps' built-in storage space, Common Data ServiceBook Description Microsoft PowerApps provides a modern approach to building business applications for mobile, tablet, and browser. Learn Microsoft PowerApps will guide you in creating powerful and productive apps that will add value to your organization by helping you transform old and inefficient processes and workflows. Starting with an introduction to PowerApps, this book will help you set up and configure your first application. You'll explore a variety of built-in templates and understand the key difference between types of applications such as canvas and model-driven apps, which are used to create apps for specific business scenarios. In addition to this, you'll learn how to generate and integrate apps directly with SharePoint, and gain an understanding of PowerApps key components such as connectors and formulas. As you advance, you'll be able to use various controls and data sources, including technologies such as GPS, and combine them to create an iterative app. Finally, the book will help you understand how PowerApps can use several Microsoft Power Automate and Azure functionalities to improve your applications. By the end of this PowerApps book, you'll be ready to confidently develop lightweight business applications with minimal code. What you will learnDesign an app by simply dragging and dropping elements onto your canvasUnderstand how to store images within PowerAppsExplore the use of GPS and how you can use GPS data in PowerAppsGet to grips with using barcodes and QR codes in your appsShare your applications with the help of Microsoft Teams and SharePointUse connectors to share data between your app and Microsoft's app ecosystemWho this book is for This book is ideal for business analysts, IT professionals, and both developers and non-developers alike. If you want to meet business needs by creating high productivity apps, this book is for you. Don't worry if you have no experience or knowledge of PowerApps, this book simplifies PowerApps for beginners.

Author: Julian Sharp
Publisher: Packt Publishing Ltd
ISBN: 1838984062
Category : Computers
Languages : en
Pages : 623

View

Book Description
Get up to speed with expert tips, techniques, and the latest insights to confidently take the PL-200 exam Key FeaturesLearn effectively with the help of self-assessment questions, mock tests, and detailed explanations in this up-to-date study guideAddress the challenges faced by a functional consultant in day-to-day activitiesUnderstand how to configure, customize, and implement solutions based on Power PlatformBook Description The Power Platform Functional Consultant Associate (PL-200) exam tests and validates the practical skills of Power Platform users who are proficient in developing solutions by combining the tools in Power Platform and the Microsoft 365 ecosystem based on business needs. This certification guide offers complete, up-to-date coverage of the PL-200 exam so you can prepare effectively for the exam. Written in a clear, succinct way with self-assessment questions, exam tips, and mock exams with detailed explanations of solutions, this book covers common day-to-day activities involved in configuring Power Platform, such as managing entities, creating apps, implementing security, and managing system change. You'll also explore the role of a functional consultant in creating a data model in the Microsoft Dataverse (formerly Common Data Service). Moving ahead, you'll learn how to design the user experience and even build model-driven and canvas apps. As you progress, the book will show you how to manage automation and create chatbots. Finally, you'll understand how to display your data with Power BI and integrate Power Platform with Microsoft 365 and Microsoft Teams. By the end of this book, you'll be well-versed with the essential concepts and techniques required to prepare for the PL-200 certification exam. What you will learnUnderstand how to build apps that meet customer needsExtend the schema for Dataverse with entities, fields, and relationshipsCreate and configure automations to simplify user activitiesExplore various security features in Power Platform and learn how to implement themUse multiple data sources to create task- or role-based web and mobile applications for usersAutomate business processes and enhance the user experience with Power Automate and UI FlowsIntegrate various applications within the Microsoft ecosystem with Power PlatformWho this book is for This book is for functional consultants and business analysts who are involved in implementing solutions based on Power Platform or Dynamics 365. As the PL-200 exam is a pre-requisite for other role-based certifications in Power Platform and Microsoft Dynamics 365, individuals pursuing their careers in these domains will also find this book helpful. Basic knowledge of Power Platform and access to a Power Platform environment are required to get started with this book.

Author: Deepesh Somani
Publisher: Packt Publishing Ltd
ISBN: 1788399145
Category : Computers
Languages : en
Pages : 414

View

Book Description
Learn, develop, and design applications using the new features in Microsoft Dynamics CRM Key Features Implement business logic using processes, plugins, and client-side scripts with MS Dynamics 365 Develop custom CRM solutions to improve your business applications A comprehensive guide that covers the new features of Microsoft Dynamics 365 and increasingly advanced topics. Book Description Microsoft Dynamics 365 CRM is the most trusted name in enterprise-level customer relationship management. Thelatest version of Dynamics CRM comes with the important addition of exciting features guaranteed to make your life easier. It comes straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements. This book will introduce you to the components of the new designer tools, such as SiteMap, App Module, and Visual Designer for Business Processes. Going deeper, this book teaches you how to develop custom SaaS applications leveraging the features of PowerApps available in Dynamics 365.Further, you will learn how to automate business processes using Microsoft Flow, and then we explore Web API, the most important platform update in Dynamics 365 CRM. Here, you'll also learn how to implement Web API in custom applications. You will learn how to write an Azure-aware plugin to design and integrate cloud-aware solutions. The book concludes with configuring services using newly released features such as Editable grids, Data Export Service, LinkedIn Integration, Relationship Insights, and Live Assist. What you will learn Develop apps using the platform-agnostic Web API Leverage Azure Extensions to design cloud-aware applications Learn how to implement CRUD operation Create integrated real-world apps using Microsoft PowerApps and Flow by combining services such as Twitter, Facebook, and SharePoint Configure and use Artificial Intelligence Azure Cognitive Services for Recommendation and Text Analytic services Who this book is for This book targets skilled developers who are looking to build business-solution software and are new to application development in Microsoft Dynamics 365, especially for CRM.

Author: Renato Bellu
Publisher: John Wiley & Sons
ISBN: 111950886X
Category : Computers
Languages : en
Pages : 386

View

Book Description
Accelerate your digital transformation and break down silos with Microsoft Dynamics 365 It’s no secret that running a business involves several complex parts like managing staff, financials, marketing, and operations—just to name a few. That’s where Microsoft Dynamics 365, the most profitable business management tool, comes in. In Microsoft Dynamics 365 For Dummies, you’ll learn the aspects of the program and each of its applications from Customer Service to Financial Management. With expert author Renato Bellu’s clear instructions and helpful tips, you’ll be managing to your fullest advantage before you know it. Let’s get started! Digitally transform your business by connecting CRM and ERP Use data to make decisions across all business functions Integrate Dynamics 365 with Office 365 and LinkedIn Manage financials and operations Are you running a dynamic business? This book shows you how!

Author: Adrià Ariste Santacreu
Publisher: Packt Publishing Ltd
ISBN: 180181340X
Category : Computers
Languages : en
Pages : 275

View

Book Description
Unlock the potential of Dynamics 365 Finance and Operations apps by creating innovative solutions that can enhance the performance of your projects Key Features Learn how to leverage Power Platform tools with Dynamics 365 Finance & Operations Work on real-world use cases and discover ways to maximize the potential of Power Platform Adopt a low-code approach to expedite the development process and enhance the overall maintainability of F&O projects Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionUncover the synergy between Microsoft Power Platform and its integration with Dynamics 365 Finance & Operations (F&O) with this essential guide to implementing low-code and no-code concepts to not only extend and enhance F&O but also improve maintainability and speed up development. Systematically exploring Power Platform, this book covers topics such as Dataverse, Power Automate, Power Apps, and Power BI using real-world scenarios in Dynamics 365 F&O to offer practical insights. You’ll then master the integration of F&O and Power Platform using dual-write and virtual tables, and delve into process automation with Power Automate. The book further deepens your proficiency in Power Apps by showing you how they can be used to extend the F&O functionality and incorporate artificial intelligence using AI Builder and its pre-trained AI models ready to use with your data. Throughout, you’ll gain a solid understanding of the diverse components of Power Platform and how they can transform your Dynamics 365 F&O experience. By the end of this book, you’ll be equipped with the skills and knowledge necessary to fully harness the immense potential of Power Platform and Dynamics 365 F&O.What you will learn Get to grips with integrating Dynamics 365 F&O with Dataverse Discover the benefits of using Power Automate with Dynamics 365 F&O Understand Power Apps as a means to extend the functionality of Dynamics 365 F&O Build your skills to implement Azure Data Lake Storage for Power BI reporting Explore AI Builder and its integration with Power Automate Flows and Power Apps Gain insights into environment management, governance, and application lifecycle management (ALM) for Dataverse and the Power Platform Who this book is for This book is for Dynamics 365 Finance and Operations consultants, as well as Power Platform consultants eager to harness the diverse tools from Power Platform in their F&O projects. If you are a technical or solutions architect, you’ll find this book useful for acquainting yourself with techniques for addressing business requirements using the Power Platform tools.

Author: Stefano Demiliani
Publisher: Packt Publishing Ltd
ISBN: 1789952654
Category : Computers
Languages : en
Pages : 753

View

Book Description
Develop customized business management solutions with the latest features of Microsoft Dynamics 365 Business Central Key FeaturesLearn Dynamics 365 Business Central, the next generation of Dynamics NAVExplore advanced topics for handling complex integrations such as using APIs, OData, and Azure FunctionsDiscover best practices for developing SaaS extensions and moving existing solutions to the cloudBook Description Dynamics 365 Business Central is an all-in-one business management solution, which is easy to adopt and helps you make smarter business decisions. This book is a comprehensive guide to developing solutions with Microsoft ERP (in the cloud and also on-premises). It covers all aspects of developing extensions, right from preparing a sandbox environment to deploying a complete solution. The book starts by introducing you to the Dynamics 365 Business Central platform and the new Modern Development Environment. You'll then explore the sandbox concept, and see how to create sandboxes for development. As you advance, you'll be able to build a complete advanced solution for Dynamics 365 Business Central with AL language and Visual Studio Code. You'll then learn how to debug and deploy the extension and write automatic testing. The book will also take you through advanced topics like integration (with Azure Functions, web services, and APIs), DevOps and CI/CD techniques, and machine learning. You'll discover how Dynamics 365 Business Central can be used with Office 365 apps. Finally, you'll analyze different ways to move existing solutions to the new development model based on extensions. By the end of this book, you'll be able to develop highly customized solutions that meet the requirements of modern businesses using Dynamics 365 Business Central. What you will learnCreate a sandbox environment with Dynamics 365 Business CentralHandle source control management when developing solutionsExplore extension testing, debugging, and deploymentCreate real-world business processes using Business Central and different Azure servicesIntegrate Business Central with external applicationsApply DevOps and CI/CD to development projectsMove existing solutions to the new extension-based architectureWho this book is for If you're a new developer looking to get started with Dynamics 365 Business Central, this book is for you. This book will also help experienced professionals enhance their knowledge and understanding of Dynamics 365 Business Central.