Author: Robert E. BurtonPublisher:
ISBN:
Category : Academic libraries
Languages : en
Pages : 148
Book Description
Measuring the Use of Library Materials and Services in the Libraries of the State University of New York
Author: Robert E. BurtonPublisher:
ISBN:
Category : Academic libraries
Languages : en
Pages : 148
Book Description
The Evaluation and Measurement of Library Services
Author: Joseph R. MatthewsPublisher: Bloomsbury Publishing USA
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 538
Book Description
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Research in Education
Author: Challenges of Information Technology Management in the 21st Century
Author: Information Resources Management Association. International ConferencePublisher: IGI Global
ISBN: 9781878289841
Category : Business & Economics
Languages : en
Pages : 1244
Book Description
As the 21st century begins, we are faced with opportunities and challenges of available technology as well as pressured to create strategic and tactical plans for future technology. Worldwide, IT professionals are sharing and trading concepts and ideas for effective IT management, and this co-operation is what leads to solid IT management practices. This volume is a collection of papers that present IT management perspectives from professionals around the world. The papers seek to offer new ideas, refine old ones, and pose interesting scenarios to help the reader develop company-sensitive management strategies.
Resources in Education
Author: Dictionary Catalog of Official Publications of the State of New York
Author: Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 236
Book Description
Includes information from the Checklist of official publications of the State of New York.
Library of Congress Subject Headings
Author: Library of CongressPublisher:
ISBN:
Category : Subject headings, Library of Congress
Languages : en
Pages : 1480
Book Description
The Measurement and Evaluation of Library Services
Author: Sharon L. BakerPublisher: Arlington, Va. : Information Resources Press
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 440
Book Description
Library & Information Science Abstracts
Author: Ebooks and the School Library Program
Author: Cathy LeverkusPublisher: American Association of School Librarians
ISBN: 9780838986721
Category : Language Arts & Disciplines
Languages : en
Pages : 0
Book Description
Whether you have an interest in starting an ebook collection for your school library program or are working on enhancing an ebook collection you’ve already established, this handbook is for you.