Measuring the Effectiveness of Local Government Services PDF Download

Author: Richard E. Winnie
Publisher:
ISBN: 9780877660385
Category : Local government
Languages : en
Pages : 84

View

Book Description

Author: Richard E. Winnie
Publisher:
ISBN:
Category : Local transit
Languages : en
Pages : 84

View

Book Description

Author: Harry P. Hatry
Publisher:
ISBN: 9788776601232
Category : Local government
Languages : en
Pages : 0

View

Book Description

Author: Urban Institute
Publisher:
ISBN:
Category : Municipal services
Languages : en
Pages :

View

Book Description

Author:
Publisher:
ISBN:
Category : Performance
Languages : en
Pages : 42

View

Book Description
Public awareness and politicians' concerns have spurred government agencies in many U.S. cities and counties to reassess the services they provide, the customers they serve and the manner in which they provide services. Some localities measure, others measure and report, still others measure, report and align these results with their resources and goals. This publication was developed to facilitate the efforts of agencies that are considering performance measurement or planning to further their existing performance management efforts.

Author:
Publisher: U.S. Government Printing Office
ISBN:
Category : Business & Economics
Languages : en
Pages : 212

View

Book Description

Author: Cambridge Systematics
Publisher: Transportation Research Board National Research
ISBN:
Category : Transportation
Languages : en
Pages : 92

View

Book Description
This guidebook provides methods for integrating performance measures from individual transportation modes and multiple jurisdictions and for developing new measures, if needed, to monitor transportation network performance. These network performance measures can be used to improve system management, planning, and investment decisions and can be applied to various scenarios. The guidebook should be of immediate use to practitioners in state, regional, or local governments; specially designated authorities; or those in the private sector who are responsible for measuring, operating, and investing in the performance of multimodal and/or multijurisdictional transportation networks.

Author: Theodore H. Poister
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 80

View

Book Description
This synthesis will be of interest to state transportation agency administrators, division and functional area managers, program managers, financial and human resources personnel, and others, including state legislators, who are concerned with implementing innovative programs in state departments of transportation (DOTs). It presents information on the degree to which state DOTs have developed and implemented performance measures in all transport modes for which they are responsible. With the advent of the Intermodal Surface Transportation Efficiency Act (ISTEA), as well as pressure from state governments for greater accountability of state funds, DOTs are increasingly endeavoring to develop performance measures to improve their productivity, and to respond to outside demands from state government and the public. This report of the Transportation Research Board describes how performance measures have evolved in state DOTs, the types of initiatives that have been developed, and the effectiveness of such measures in assessing performance and improving productivity, as perceived by the DOTs.

Author: Emanuele Padovani
Publisher: Routledge
ISBN: 113651564X
Category : Business & Economics
Languages : en
Pages : 350

View

Book Description
Local Government is an area where management skills are tested to the extreme. With political considerations evident both locally and nationally, managing resources can be complex and subject to change. This book introduces new concepts and new ways of doing business that can greatly enhance the value of the services a local government provides to its citizens, without putting a greater financial burden on taxpayers. Padovani and Young present out-of-the-box thinking based on solid research and experience to discuss topics such as: Incorporating outcome indicators into strategic planning and budgeting Building a LG’s budget with ‘cost drivers’ Expanding the concept of ‘enterprise funds’ Assessing and better managing the risk associated with outsourcing Using the concept of ‘shadow pricing’ to compare public with private sector costs for services This book is a must-read for students of public administration and management, senior and middle managers in local governments around the world, and citizens who are concerned with more effective management of their local government’s programs and services. A list of suggested extra case studies for each chapter, and a description of the process to follow for ordering them, may be obtained by sending an email to [email protected]. You should request the document "Case Study Suggestions for Managing Local Governments".

Author: Harry P. Hatry
Publisher: University Press of America
ISBN:
Category : Social Science
Languages : en
Pages : 308

View

Book Description