Measuring Service Contract Performance PDF Download

Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Measuring Service Contract Performance PDF full book. Access full book title Measuring Service Contract Performance by Andrew P. Hunter. Download full books in PDF and EPUB format.

Measuring Service Contract Performance

Measuring Service Contract Performance PDF Author: Andrew P. Hunter
Publisher: Rowman & Littlefield
ISBN: 1538140268
Category : Political Science
Languages : en
Pages : 72

Book Description
Researching and manufacturing fighters, ships, and tanks are only part of the picture for defense contracts. Contracting for services accounts for over 41 percent of DoD contract obligations in 2018. Services include maintaining equipment, moving people and things, creating software, providing server space, and construction. Service contracting is challenging as services can be difficult to define and measure. But services are increasingly central to the U.S. economy. The Department of Defense seeks to attract new firms that will increase its speed and agility—many of these firms are service providers, e.g., data analytics or cloud computing. CSIS looked at a million contracts to evaluate how three factors influence performance: 1.service complexity 2.contract-management capacity 3.vendor’s history working with a DoD contracting office The existing data fails to explain large differences in contract office performance. More DoD transparency about contracting office capacity could help make a case for further investments. The report also found that when vendors and contracting offices have a longer history, they tend to have better results. That means DoD needs to think not only about recruiting new partners, but also about helping them succeed.

Measuring Service Contract Performance

Measuring Service Contract Performance PDF Author: Andrew P. Hunter
Publisher: Rowman & Littlefield
ISBN: 1538140268
Category : Political Science
Languages : en
Pages : 72

Book Description
Researching and manufacturing fighters, ships, and tanks are only part of the picture for defense contracts. Contracting for services accounts for over 41 percent of DoD contract obligations in 2018. Services include maintaining equipment, moving people and things, creating software, providing server space, and construction. Service contracting is challenging as services can be difficult to define and measure. But services are increasingly central to the U.S. economy. The Department of Defense seeks to attract new firms that will increase its speed and agility—many of these firms are service providers, e.g., data analytics or cloud computing. CSIS looked at a million contracts to evaluate how three factors influence performance: 1.service complexity 2.contract-management capacity 3.vendor’s history working with a DoD contracting office The existing data fails to explain large differences in contract office performance. More DoD transparency about contracting office capacity could help make a case for further investments. The report also found that when vendors and contracting offices have a longer history, they tend to have better results. That means DoD needs to think not only about recruiting new partners, but also about helping them succeed.

Contracts, Performance Measurements, and Accountability in the Public Sector

Contracts, Performance Measurements, and Accountability in the Public Sector PDF Author: Gavin Drewry
Publisher: IOS Press
ISBN: 9781586034962
Category : Business & Economics
Languages : en
Pages : 200

Book Description
This book addresses issues to do with public accountability, audit and performance measurement that are both highly topical and of crucial importance to the theory and practice of public administration in an era of contractualized public management. The literature on public sector contracting - covering both 'hard' agreements (ones that are legally enforceable) and 'soft' agreements (enforced by negotiation and mutual trust) - has been growing for some time and the present book adds a primarily European perspective on contracting, performance-based management and accountability. One important aspect of this study is its recognition that those responsible for monitoring public services, and holding them to account, have had - to an increasing extent - to reconcile tensions between, on the one hand, the need for strong oversight and, on the other, the encouragement of innovation and risk in an increasingly competitive and entrepreneurial public service culture. Following an introductory overview by the three editors the book is in three parts.The first part deals with the theory and practice of performance measurement and evaluation; the second part provides a series of specific case studies of audit and accountability in a variety of countries and contexts; the third part offers some wider, cross-cutting perspectives. Based on the work of the EGPA permanent study group on the history of contractualization, Contracts, Performance Measurement and Accountability in the Public Sector draws upon the wide expertise and research interests of academics and practitioners from the United Kingdom, Denmark, Switzerland, Belgium, Sweden and the USA.

Measuring Value and Risk in Services Contracts

Measuring Value and Risk in Services Contracts PDF Author: United States. Congress. House. Committee on Armed Services. Panel on Defense Acquisition Reform
Publisher:
ISBN:
Category : History
Languages : en
Pages : 104

Book Description


Immigration services better contracting practices needed at call centers : report to congressional requesters.

Immigration services better contracting practices needed at call centers : report to congressional requesters. PDF Author:
Publisher: DIANE Publishing
ISBN: 1428931244
Category :
Languages : en
Pages : 42

Book Description


Measuring Performance and Benchmarking Project Management at the Department of Energy

Measuring Performance and Benchmarking Project Management at the Department of Energy PDF Author: National Research Council
Publisher: National Academies Press
ISBN: 0309181763
Category : Transportation
Languages : en
Pages : 52

Book Description
In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.

Management, Measurement & Verification of Performance Contracting

Management, Measurement & Verification of Performance Contracting PDF Author: James P. Waltz
Publisher: The Fairmont Press, Inc.
ISBN: 0881734519
Category : Law
Languages : en
Pages : 347

Book Description
Annotation. Written by a leading expert in the field of measurement and verification, this book provides a truly authoritative resource on the skill and art of managing and monitoring performance contracted energy projects. Following a brief review of the fundamental concepts of performance contracting, the author guides the reader through every aspect of actually implementing a successful performance contract. You'll find out what can lead a project to go wrong, as well as how to monitor and verify a project's true performance all along the way. Numerous case studies and specific project examples are used to clearly illustrate the concepts presented. Comprehensive in scope, and drawn from the author's years of practical experience in the field, this book is essential reading for anyone who is either already involved with or considering use of performance contracting.

Today's Logistics

Today's Logistics PDF Author:
Publisher: DIANE Publishing
ISBN: 142899369X
Category :
Languages : en
Pages : 162

Book Description


A Guide for Writing and Administering Performance Statements of Work for Service Contracts

A Guide for Writing and Administering Performance Statements of Work for Service Contracts PDF Author:
Publisher:
ISBN:
Category : Government purchasing
Languages : en
Pages : 100

Book Description


Treasury, Postal Service, and general government appropriations for fiscal year 2003

Treasury, Postal Service, and general government appropriations for fiscal year 2003 PDF Author: United States. Congress. House. Committee on Appropriations. Subcommittee on the Treasury, Postal Service, and General Government Appropriations
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 1468

Book Description


Reform by Numbers

Reform by Numbers PDF Author: Thomas Cantens
Publisher: World Bank Publications
ISBN: 0821397133
Category : Business & Economics
Languages : en
Pages : 175

Book Description
This book was written in the context of new and innovative policies for customs and tax administration reform. Eight chapters describe how measurement and various quantification techniques may be used to fight against corruption, improve cross-border celerity, boost revenue collection, and optimize the use of public resources. More than presenting “best practices” and due to the association of academics and practitioners, the case studies explore the conditions under which measurement has been introduced and the effects on the administrative structure, and its relations with the political authority and the users. By analyzing the introduction of measurement to counter corruption and improve revenue collection in Cameroon, two chapters describe to which extent the professional culture has changed and what effects have been noted or not on the public accountability of fiscal administrations. Two other chapters present experiments of uses of quantification to develop risk analysis in Cameroon and Senegal. By using mirror analysis on the one hand and data mining on the other hand, these two examples highlight the importance of automated customs clearance systems which collect daily extensive data on users, commodities flows and officials. One chapter develops the idea of measuring smuggling to improve the use of human and material resources in Algeria and nurture the questioning on the adaptation of a legal framework to the social context of populations living near borders. Finally, two examples of measurement policies, in France and in South Korea, enlighten the diversity of measurement, the specificities of developing countries and the convergences between developing and developed countries on common stakes such as trade facilitation and better use of public funds.