Measuring Customer-driven Manufacturing Process Improvement in a Multidivisional Corporation PDF Download

Author: Jonathan Andrew Rennert
Publisher:
ISBN:
Category :
Languages : en
Pages : 58

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Author: Wade H. Shafer
Publisher: Springer Science & Business Media
ISBN: 1461519691
Category : Science
Languages : en
Pages : 426

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Book Description
Masters Theses in the Pure and Applied Sciences was first conceived, published, and disseminated by the Center for Information and Numerical Data Analysis and Synthesis (CINDAS)* at Purdue University in 1957, starting its coverage of theses with the academic year 1955. Beginning with Volume 13, the printing and dis semination phases of the activity were transferred to University Microfilms/Xerox of Ann Arbor, Michigan, with the thought that such an arrangement would be more beneficial to the academic and general scientific and technical community. After five years of this joint undertaking we had concluded that it was in the interest of all concerned if the printing and distribution of the volumes were handled by an international publishing house to assure improved service and broader dissemination. Hence, starting with Volume 18, Masters Theses in the Pure and Applied Sciences has been disseminated on a worldwide basis by Plenum Publishing Corporation of New York, and in the same year the coverage was broadened to include Canadian universities. All back issues can also be ordered from Plenum. We have reported in Volume 38 (thesis year 1993) a total of 13,787 thesis titles from 22 Canadian and 164 United States universities. We are sure that this broader base for these titles reported will greatly enhance the value of this impor tant annual reference work. While Volume 38 reports theses submitted in 1993, on occasion, certain uni versities do report theses submitted in previous years but not reported at the time.

Author: Sorin Dumitrascu
Publisher:
ISBN: 9781521287408
Category :
Languages : en
Pages : 405

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Consumer markets are often extremely competitive. For example, wireless service providers or consumer electronics have come to understand that an exemplary product no longer guarantees success. When the quality or value of a product no longer sets a business apart from the competition, other factors come into play.Companies held high in customers' esteem will typically be successful. Historically, these include businesses focused on increasing efficiency in production, cost reduction, and other internal processes. However, one of the most effective ways to leave customers satisfied is to let their needs and requirements be the driving force behind business process improvements.Customer-driven process improvement is an approach where customer feedback is an opportunity for organizations to analyze their operations and processes, and find ways to improve customer satisfaction. This book outlines a six-stage framework for the identification and implementation of customer driven process improvement opportunities.The framework includes learning how to determine customer needs and translating these needs into process requirements. It also discusses how to map and measure current processes, analyze process problems, and identify improvement ideas and solutions. Finally, it includes instruction on how to successfully implement and sustain process improvements.A business is as unique as the individual processes that it uses. This book offers a foundation for successful customer-driven process improvement. It introduces the ideas and tools for identifying your customers' needs, and incorporating these needs into your processes. Doing this will give you the competitive edge that's important to thrive in contemporary marketplaces.

Author:
Publisher: Bookboon
ISBN: 8776817989
Category :
Languages : en
Pages : 112

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Author: Kenneth C. Laudon
Publisher: Pearson Educación
ISBN: 9789702605287
Category : Business & Economics
Languages : en
Pages : 618

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Book Description
Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.

Author: Matthias Beck
Publisher: Springer
ISBN: 1137351993
Category : Business & Economics
Languages : en
Pages : 226

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Book Description
Quality Management and Managerialism in Healthcare creates a comprehensive and systematic international survey of various perspectives on healthcare quality management together with some of their most pertinent critiques. It reviews the factors which have underpinned the managerialist trajectory of healthcare management over the past decades.

Author: Rigard Steenkamp
Publisher: Juta and Company Ltd
ISBN: 9780702151903
Category : Business & Economics
Languages : en
Pages : 220

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Book Description
This work includes a thorough treatment of the roles of our organiztional culture and leadership that provide the seedbed for quality work life. The values encapsulated in the organizational value structure will determine the way operations are conducted. The operational conditions deal with the creation of a safe, heathy and motivating environment. Management is fast becoming of vital importance in all industries but particularly in mining and manufacturing. Quality of work life is not the sole responsibility of an organization and its management structures. The individual must accept part of the responsibility. This book provides extensive guidance on issues such as preparation to deal with change through the development of transformational intelligence, self-management skills and personal financial management. This book is the among the first in South Africa and one of few in the world to provide a holistic overview of the creation, development and maintenance of quality of work life (QWLO) in organizations.

Author: Philip Kotler
Publisher:
ISBN:
Category : Marketing
Languages : en
Pages : 798

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Author:
Publisher:
ISBN:
Category : Materials management
Languages : en
Pages : 434

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Author: Dr Triant G Flouris
Publisher: Ashgate Publishing, Ltd.
ISBN: 1409463052
Category : Technology & Engineering
Languages : en
Pages : 216

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Book Description
Designing and Executing Strategy in Aviation Management is designed to provide an intensely practical guide to this critically important topic. Comprehensive in coverage and easy-to-read in style, it allows both professionals and students to understand the principles and practicalities of crafting and executing business strategies with an aviation context. The result is a comprehensive and multifaceted teaching/learning package, which includes applied case studies on a wide range of airlines and aviation businesses, setting out how these organizations deal with strategy formulation and implementation in critical areas. Topics covered include: corporate strategy, generic strategy, competitive strategy, internal and external environment assessment, mergers, alliances, safety and security. Written directly for both aviation professionals and student courses in aviation strategy, aviation management and aviation operations, it will also be of great interest to aviation professionals in a variety of different fields, including airlines, corporate aviation, consultancy, etc., as well as academics within the field of aviation and those within the field of strategy and management science.