Measuring Business Excellence PDF Download

Author: Gopal K. Kanji
Publisher: Routledge
ISBN: 1134514816
Category : Business & Economics
Languages : en
Pages : 280

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Book Description
Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.

Author: Giovanni Schiuma
Publisher: Cambridge University Press
ISBN: 1139496654
Category : Business & Economics
Languages : en
Pages : 313

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Book Description
The traditional view of the relationship between business and the arts is very much a one-way affair: organisations may endorse, fund or publicise the arts but the arts have nothing to offer from a business perspective. The Value of Arts for Business challenges this view by showing how the arts, in the form of Arts-based Initiatives (ABIs), can be used to enhance value-creation capacity and boost business performance. The book introduces and explains three models that show how organisations can successfully implement and manage ABIs. Firstly, the Arts Value Matrix enables managers to see how organisational value-drivers are affected by ABIs. Secondly, the Arts Benefits Constellation shows how to assess the benefits of using ABIs. Finally, the Arts Value Map shows how ABIs can be integrated and aligned with organisational strategy and operations. These models lay the foundations for a new research area exploring the links between arts and business.

Author: David Gardiner
Publisher: Routledge
ISBN: 0429643888
Category : Business & Economics
Languages : en
Pages : 485

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Book Description
All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.

Author: Muttaqin Choiri
Publisher: Fakultas Keislaman Universitas Trunojoyo Madura
ISBN: 6026080430
Category : Social Science
Languages : en
Pages : 164

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Book Description
The gathering of academics, researchers and practitioners at this momentum provides a new opportunity for the literacy world that is concerned with the halal industry. Recently, the halal industry as a new innovation in Muslim and non-Muslim countries, this dynamic is combined with several studies and literacy, that the potential and challenges of the halal industry in the world can be realized along with technological advances. Indonesia, which is a country with the largest Muslim majority in the world, takes part in guarding and supervising the progress of the halal industry, whose benefits are widely enjoyed by people in the world.

Author: Rassel Kassem
Publisher: Business Science Reference
ISBN: 9781522584131
Category : Corporate culture
Languages : en
Pages : 0

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Book Description
"This book explores the role of ICT utilization in the organizational culture and business excellence context. It also examines the influence of organizational culture on business excellence in general, then looking at the effect of each organizational culture type (mission, adaptability, involvement, consistency) on each business excellence area (customers, people, society, and business)"--

Author: Fernando Moreira
Publisher: Academic Conferences and publishing limited
ISBN: 1914587839
Category : Business & Economics
Languages : en
Pages : 699

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Book Description

Author: Jiuping Xu
Publisher: Springer Science & Business Media
ISBN: 1447145992
Category : Technology & Engineering
Languages : en
Pages : 1030

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Book Description
Welcome to the proceedings of the Sixth International Conference on Management Science and Engineering Management (ICMSEM2012) held from November 11 to 14, 2012 at Quaid-i-Azam University, Islamabad, Pakistan and supported by Sichuan University (Chengdu, China), Quaid-i-Azam University (Islamabad, Pakistan) and The National Natural Science Foundation of China. The International Conference on Management Science and Engineering Management is the annual conference organized by the International Society of Management Science and Engineering Management. The goals of the Conference are to foster international research collaborations in Management Science and Engineering Management as well as to provide a forum to present current research results. The papers are classified into 8 sections: Computer and Networks, Information Technology, Decision Support System, Industrial Engineering, Supply Chain Management, Project Management, Manufacturing and Ecological Engineering. The key issues of the sixth ICMSEM cover various areas in MSEM, such as Decision Support System, Computational Mathematics, Information Systems, Logistics and Supply Chain Management, Relationship Management, Scheduling and Control, Data Warehousing and Data Mining, Electronic Commerce, Neural Networks, Stochastic models and Simulation, Heuristics Algorithms, Risk Control, and Carbon Credits.

Author: André De Waal
Publisher: John Wiley & Sons
ISBN:
Category : Business & Economics
Languages : en
Pages : 264

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Book Description
Explains the competencies a manager must possess in order to use a balanced scorecard. * Features case studies of corporations who have successfully used the human element when implementing the balanced scorecard as a PMS.

Author: John S. Oakland
Publisher: Routledge
ISBN: 0750657405
Category : Business & Economics
Languages : en
Pages : 489

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Book Description
This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.

Author: Ger Snijkers
Publisher: John Wiley & Sons
ISBN: 1119672309
Category : Business & Economics
Languages : en
Pages : 900

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Book Description
ADVANCES IN BUSINESS STATISTICS, METHODS AND DATA COLLECTION Advances in Business Statistics, Methods and Data Collection delivers insights into the latest state of play in producing establishment statistics, obtained from businesses, farms and institutions. Presenting materials and reflecting discussions from the 6th International Conference on Establishment Statistics (ICES-VI), this edited volume provides a broad overview of methodology underlying current establishment statistics from every aspect of the production life cycle while spotlighting innovative and impactful advancements in the development, conduct, and evaluation of modern establishment statistics programs. Highlights include: Practical discussions on agile, timely, and accurate measurement of rapidly evolving economic phenomena such as globalization, new computer technologies, and the informal sector. Comprehensive explorations of administrative and new data sources and technologies, covering big (organic) data sources and methods for data integration, linking, machine learning and visualization. Detailed compilations of statistical programs’ responses to wide-ranging data collection and production challenges, among others caused by the Covid-19 pandemic. In-depth examinations of business survey questionnaire design, computerization, pretesting methods, experimentation, and paradata. Methodical presentations of conventional and emerging procedures in survey statistics techniques for establishment statistics, encompassing probability sampling designs and sample coordination, non-probability sampling, missing data treatments, small area estimation and Bayesian methods. Providing a broad overview of most up-to-date science, this book challenges the status quo and prepares researchers for current and future challenges in establishment statistics and methods. Perfect for survey researchers, government statisticians, National Bank employees, economists, and undergraduate and graduate students in survey research and economics, Advances in Business Statistics, Methods and Data Collection will also earn a place in the toolkit of researchers working –with data– in industries across a variety of fields.